Displaying items by tag: employee

The new voice mail platform was successfully implemented on November 15th, 2012. Archived messages were only available until December 15th, 2012.  

Published in FAQ - Infrastructure
October 26, 2012

Oracle Software

UAB's Oracle agreement includes both site-licensed product available to the UAB community (for installation on UAB owned systems) and limited-use products based on a specific number of installations, users, or use.  The current agreement renews each August and requires an annual payment and an annual true-up (purchase of additional licenses) to cover additional FTEs over the base FTEs covered the previous year. 

The following Oracle products are covered under a site license and are available to the entire UAB system at no additional cost and may be used in a production environment. They may be downloaded directly from Oracle by clicking on the product below. Server products are for use on Solaris, AIX, OS/390, UNIX, and Windows. Client products are for use on Windows and MAC.




Software may be downloaded directly from Oracle via their TechNet site .  You are only authorized to download products for production use from the Oracle site that is listed in the Products A"vailable section above.  Both current versions and archived versions of Oracle DB are available on the Oracle web site.  In general, all versions of the referenced database products are authorized under the UAB agreement including the most recent release.  Should the link not point to the most recent release of a product, please contact AskIT for assistance.

LabVIEW is a powerful graphical development environment, for signal acquisition, measurement analysis, and data presentation. LabVIEW also provides the flexibility of a programming language without the complexity of traditional development tools. LabVIEW is an open environment designed to make interfacing with any measurement hardware simple. With interactive assistants, code generation, and connectivity to thousands of devices, LabVIEW makes gathering data as simple as possible. LabVIEW has more than 500 built-in functions designed specifically for extracting useful information from any set of acquired data and for analyzing measurements and processing signals. LabVIEW also provides tools for data visualization, user interface design, Web publishing, report generation, data management, and software connectivity. For more info on the LabVIEW product see the National Instruments web site.

As a current subscriber to the National Instruments Academic Site License, UAB receives:

  • Unlimited installations of all NI software included in the NI Academic Site License for teaching or research across campus (see below for products included)
  • Unlimited one-on-one technical support by NI applications engineers via phone/e-mail [ni.com/support]
  • Automatic semiannual updates with new and upgraded software (May and November)
  • The following products are included unless noted otherwise:
  1. Control Design, Simulation, and Mechatronics
  2. LabVIEW
  3. Control Design Toolkit
  4. Simulation Module
  5. System Identification Toolkit
  6. State Diagram Toolkit
  7. LabVIEW FPGA Module
  8. LabVIEW Real-Time Module
  9. NI SoftMotion Development Module
  10. LabVIEW PDA Module
  11. Signal and Image Processing
  12. LabVIEW
  13. Digital Filter Design Toolkit
  14. LabVIEW DSP Module
  15. Adv. Signal Processing Toolkit
  16. Sound and Vibration Toolkit
  17. Modulation Toolkit
  18. Vision Development Module
  19. LabVIEW FPGA Module
  20. Spectral Measurements Toolkit
  21. Measurements and Instrumentation
  22. LabVIEW
  23. SignalExpress
  24. DIAdem
  25. LabVIEW PDA Module
  26. Sound and Vibration Toolkit
  27. Circuit Design and Simulation (This software is not included in the UAB site license.)
  28. RF and Wireless Communications
  29. LabVIEW
  30. Modulation Toolkit
  31. Spectral Measurements Toolkit
  32. Advanced Signal Processing Toolkit
  33. Embedded Systems Design
  34. LabVIEW
  35. LabVIEW Real-Time Module
  36. LabVIEW FPGA Module
  37. LabVIEW PDA Module

The media can be ordered through AskIT at 205-996-5555 or via e-mail (askit@uab.edu), but is not available for download.  Documentation (guides and manuals) is available on the LabVIEW web site - DOCUMENTATION.

UAB Telecommunications is implementing our new voice mail platform on November 15th, 2012.

Your new voice mail box has been created on the new system and we need you to setup your new voice mail box prior to the cutover on November 15th.

Please go to our IT Telecommunications website for complete directions in setting up your new voice mail box.

You will be able to access archived voice mail messages on your old voice mail until December 15th, 2012.  To access archived messages dial (6-6001) and follow the prompts.

For any questions or concerns please contact our help desk at  Repaircomm@uab.edu, or call our Telecom help desk at 4-7777 with any issues or questions.

*Please note that UAB Health System Cisco VoIP phones will not be affected by the cutover to the new voice mail system.

There are many wall jacks with data (network) ports installed throughout UAB buildings. Usually, the only ports that are active are those in use; other ports are de-activated. How can you tell?

What if suspect your network port has developed a problem of some sort?

SOLUTION:

To check whether the port has been activated and is working:

    Send a message to AskIT@UAB.EDUcontaining the
    • Building
    • Room Number
    • Jack Number (it is written on the face plate)
    • Port position number (If there are two DATA ports, the one on the left is D1 and the one on the right is D2. If there are four DATA ports, D1 is the upper left, D2 is upper right, D3 is lower left, D4 is lower right).

AskIT will check to determine if the port is activated and whether it appears to be working correctly. If the port shows as active but does not work correctly, either AskIT (or you) can dispatch a technician to fix it by calling 4-7777.

Published in FAQ - Infrastructure

Every unit at UAB with devices connected to the UAB campus network should have a "network contact" person, even if there is no department server or local area network. At least one person within your department should be designated to be responsible for communicating your requests to DC/NS, and for assisting network users with basic configuration, software installation, computer training, and problem solving.


 

 

Designate an official "network contact" person for your department.

  • Each department or unit at UAB should have an officially designated "network contact" person.

     

  • The dean, chairman or director designates who is to serve as "network contact" for your unit. The dean, chairman or director should send either a written memo or an e-mail message to userservices@uab.edu indicating who is to be considered the official contact person.

     

  • Data Communications / Network Services (DC/NS) recommends that the contact person be a trained computer professional.

     

  • If the "network contact" person is not a UAB employee, the department should additionally designate a contact person who is a UAB employee.

     

  • The "network contact" person should have access to a UAB e-mail account (hostname ends in uab.edu). All requests to DC/NS must be submitted via e-mail (userservices@uab.edu), and for security reasons these must originate from a server registered through DC/NS.

     

Notify DC/NS when there is a new "network contact" person, or other changes in responsibilities.

  • When there is a change in personnel or responsibilities within your department, DC/NS should be notified. The previous "network contact" may send a message to userservices@uab.edu introducing the new person. If no replacement arrives before the old person departs, the last "network contact" should hand this function to their supervisor or other person in the department, who will then hand the job to the replacement person when they arrive. IP records, and any other records, should be turned in to the department for safekeeping.

     

  • If the "network contact" left UAB without notifying DC/NS, the dean, director or department head should contact DC/NS with the name of the replacement contact person.

 

Some typical duties of a department "network contact" include:

  • Manage a block of IP (internet protocol) numbers given to the department by DC/NS, and maintain records of the location for each IP number used. Requests for new IP numbers should be submitted by e-mail to mailto:userservices@uab.edu?subject=Request new IP numbers

     

  • Request registration of host names in the UAB DNS (domain name service). Requests for DNS registration should be submitted via e-mail to userservices@uab.edu

     

  • Communicate network problems to DC/NS, and assist in trouble-shooting and problem resolution. Please call 4-3540 to report network communications problems, and call 4-7777 to report network wiring problems. You may also report problems via web interface.

     

  • Request and properly configure other net-wide addressing, such as Novell server names and addresses, and Appletalk zone numbers and names. Net-wide addressing requests should be submitted via e-mail to userservices@uab.edu

     

  • Coordinate equipment installation and relocation with DC/NS.
Published in FAQ - Infrastructure

A domain name such as the one described above is called a third-level domain name. There is a $500 one-time fee for creating new third-level domains. There is no additional charge for registering names within the domain once it is set up. Third-level domain names should be requested by the department network contact.

Please send requests for third-level domain names to UserServices@uab.edu and include an FAS account number to bill. register the name.

Published in FAQ - Infrastructure

Report an Incident Now 

  1. Isolate the device

    Make sure the system is disconnected from the network. This is to protect UAB from any additional impact from the incident.

  2. Determine the affected data.

    Confirm whether or not sensitive data was housed on the compromised device. This includes employee, student, patient, or research data. Determine if any sensitive data was inappropriately accessed. If so, immediately escalate to both your local management and the UAB Data Security (https://silo.dso.uab.edu/incident or call 205-975-0842).

    If sensitive data is at risk, do not perform additional activity until you have spoken with Data Security.

  3. Perform Root Cause Analysis

    Establish the reason that the system was exploited.  Ask yourself these questions:

    • Did an end user install something harmful?
    • Was it caused by a weak password?
    • Was the system missing a patch?
  4. Remediate the issue

    The best way to restore a compromised machine is from a trusted backup or to do a clean installation. Even what used to be routine virus infections have become so advanced that we cannot trust a system once it's been infected.

    Perform password changes for end users and any administrators that may have used the system as well. This includes BlazerIDs and other accounts such as websites that were accessed from the compromised machines. Local Administrator passwords should also be changed.

  5. Reconnect to the network

    Once the system has been properly remediated, UAB Data Security, in conjunction with the HIPAA Security Office, will reconnect the machine to the network. This process can take up to 24 hours after the initial request.

    If you receive a notice saying the machine was compromised, the best way to get reconnected is to reply to that email.

    Otherwise, Please call 205-975-0842 or email DataSecurity@uab.edu for assistance.

Access

Users of the Administrative Systems have access to sets of web pages, forms, functions, data and reports that are defined by specific "responsibilities" within the system.  Some Responsibilities are automatically set up in the Administrative Systems for individuals when they are added to the Oracle HR system as a New Hire, Rehire or Trainee.  Other responsibilities must be set up with the Access Control Form (ACF).

Select Oracle Administrative Systems Access for an introduction to Oracle security. For a quick look at specific topics, select one of the links below.

Roles

In addition to access responsibilities, employees may be assigned certain "roles" within Oracle so that they may view and/or update data, and receive notifications and reports.

Click Oracle Administrative Systems Roles Summary Table for a description of the roles in Oracle.