Checking Your Version of Java

What is Java?

Java is a programming language and is critical for running a number of web-based programs and utilities. The java run time environment (which is commonly shortened to JRE, or Java) allows java-based applets to run in your browser.

Why do I need Java
A number of Blackboard tools require java to run: the text editor, collaboration tools such as the chat window and whiteboard, and other tools such as the Wimba live classroom, all run using Java applets. A lot of web-based content that you can link to from your course will also require Java to run.

How to Check your Version of Java
You can check the supported Java version on the same page that identifies Blackboard's supported browsers.
To check the version you have on your computer:

  1. Click on the Start menu (lower left corner of your screen)
  2. Click Control panel
  3. Double-click Java; then click About in the Java control panel.
  4. Click Close.

How to clear Java Cache


  1. Close all browser windows.
  2. Go to Start, then choose the Control Panel.
  3. Click on the icon named Java. On the General Tab, under the section labeled Temporary Internet Files click the button Delete Files.
  4. Then choose to delete all the types offered.
  5. Close the control panel by clicking OK and restart your web browser.


  1. In Finder search for Java Preferences.
  2. Open Java Preferences and click on the Network tab.
  3. Click the Delete Files button.


Computer systems running vendor-unsupported or end-of-life operating systems are potential security threats to the UAB campus network. Vendors do not provide security patches for unsupported systems, and these unpatched systems can be exploited by attackers. Such exploitations can result in disrupted experiments, corrupted research data and/or completely compromised systems.  UABIT reserves the right to disconnect these computers from the campus network to mitigate this data breach risk (see UAB’s Acceptable Use of Computer and Network Resources policy). UAB system administrators are responsible for maintaining the security of all information systems, per the campus Data Protection and Security Policy, which includes updating applications and operating systems.

Any operating system prior to Windows Vista, Server 2008, and Mac OS X 10.8 should be considered unsupported. 


The information in this guidance statement applies to all constituents internal to UAB.


We recommend that systems running legacy, unsupported operating systems should not be used. They should be disconnected from the network because of the significant security risk to the university’s network and environment. If the device is critical and cannot be turned off or disconnected, the device should be physically isolated from the university network. If disconnection and/or isolation are not possible, then an exemption and risk acceptance form will need to be completed, signed by the appropriate dean or vice president, and filed with Enterprise Information Security.

Unsupported legacy operating systems:

Windows Family

Windows 95/98/ME

Windows 2000

Windows 2003

Windows XP as of April 2014

Windows 2000 server

Windows Server 2003 as of July 2015

Mac OS X Family

Mac OS X 10.7 (Lion)

Mac OS X 10.6 (Snow Leopard)

OS X 10.5 (Leopard)

OS X 10.4 (Tiger)

OS X 10.3 (Panther)

OS X 10.2 (Jaguar)

Mac OS 9.x

Linux Distributions

Ubuntu 14.10

Ubuntu 13.10

Ubuntu 13.04

Ubuntu 12.10

Ubuntu 11.10

Ubuntu 11.04 and Prior

Ubuntu 10.10

Ubuntu 10.04

Ubuntu 10.04.4 LTS and Prior

Debian 5.0 (lenny)

Debian 4.0 (etch)

Debian 3.1 (sarge)

Debian 3.0 (woody) and Prior

Red Hat Enterprise Linux 6.5 after Nov. 30, 2015

Red Hat Enterprise Linux 6.4 and Prior

Red Hat Enterprise Linux 5.9 and Prior

Red Hat Enterprise Linux 4.7 and Prior

Oracle Linux 4.4 and Prior

Other Unix OS

AIX prior to 6.1

Solaris prior to 9 (SunOS 5.9)

 FreeBSD 8.4 and Prior (as of Aug. 1, 2015)


Questions can be directed to or, by calling (205) 975-0842.



OSX 10.8 and Java 1.7.0_13

UAB IT’s minimum recommendations for versions of Mac browsers and Java have changed as UAB systems have improved functionality that are compatible with the current version of Java.  UAB IT recommends installation of Mac OSX 10.8 and Java 1.7.0_13.  Apple operating systems will not run any version lower than Java 1.7.0_13.

UAB IT is also recommending using two different browsers — one for surfing the Web and one just for accessing UAB systems. For Internet Web browsing, use one of the following: Firefox with Java disabled, Safari, or Chrome. For working with just UAB systems, choose a different browser and enable Java to work in it. If you run into compatibility issues with the local browser and UAB IT systems, use the IT terminal servers to access UAB resources via RDP client. For more information, contact AskIT.

Published in FAQ - Infrastructure

Initial set up: 

If you are launching Outlook 2011 for the first time, the "Welcome" screen will appear upon opening the application.

  1. Set Outlook as the default application by checking the box next to Make Outlook the default application for email, calendar, and contacts.

  2. Select Add Account.

    Add Account

  3. In the Accounts screen, select Exchange Account.

    Select Exchange Account 

  4. Fill out the appropriate Exchange account information (leave the Configure Automatically box checked) and click Add Account.

     Enter Exchange Account Info

  5. A screen with your Exchange account information will appear for your review. Click the red "X" button on the upper left-hand corner of that screen to continue to Outlook 2011.

     Continue to Outlook 2011

Adding an account to a previously configured Outlook 2011 application:

  1. Select Outlook from the top left of the Apple Menu bar after launching the application.

  2. Select Preferences.

  3. Select Accounts under Personal Settings from the Preferences menu.

     Select Account

  4. Select the plus sign in the lower left-hand corner of the screen and select Exchange.

     Click plus sign and select Exchange account

  5. Fill out the appropriate Exchange account information (leave the Configure Automatically box checked) and click Add Account.

    Enter Exchange Account Info 

  6. A screen with your Exchange account information will appear for your review. Click the red "X" button on the upper left-hand corner of that screen to continue to Outlook 2011.

     Continue to Outlook 2011

Published in FAQ - Infrastructure

Set Up Exchange - Mac® Mail

With the release of OS 10.6 Snow Leopard, Mac Mail, iCal, and Address Book can integrate with Microsoft Exchange.

Note: For best performance with Exchange, we highly recommend using Autodiscover.

To set up Mac Mail for Exchange with Autodiscover, perform the following steps:

  1. Open Mac Mail. If this is the first time that it has been used, the Setup Assistant will appear. Otherwise, select File / Add Account.
  2. Enter the following information:  
    • Full Name-Enter your first and last name. This is the name that will appear in the From field of messages you send.
    • Email Address-Enter your entire email address (e.g.,
    • Password-Enter the Blazerid password for your email account.
  3. Select the Continue button.
  4. If you get a Verify Certificate pop-up, select the Connect button.
  5. An Account Summary page will open. To access your contacts through Address Book, select the Address Book contacts check box. To access your calendar through iCal, select the iCal calendars check box.
  6. Select the Create button.

If you need to manually setup Mac mail, here are the server settings you will need to use.

Mail Server:

Your Username: BlazerID

Your password: BlazerID password.

Published in FAQ - Infrastructure

Antivirus software protects your computer from malicious files and exploits by scanning files on access and creation. The effectiveness of the antivirus software's ability to detect malicious files is based on the definition files that are updated seveeral times a day by the manufacturer. Therefore, it is important that the antivirus software is updated regularly to detect the latest threats.

This video will show you how to install application updates on your machine.

Published in FAQ - Infrastructure
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