For self-service knowledge articles on setting up your mobile devices for Office 365, see the links below.


1.     Open Settings
2.     Click Mail Option under settings
3.     Click Accounts under the Mail Settings
4.     Click Exchange (or your named work email), then Account
5.     Verify that the settings are as follows
a.      Email: Blazerid@uab.edu
b.     Server: outlook.office365.com
c.      Username: blazerid@uab,edu
d.     Password: Your BlazerID password
iOS mobilesettings


There are primarily two email apps that are most widely used on Android, the Gmail app and the Samsung Email app.

NOTE: Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer's help for your particular device.

Change your email settings in the Gmail App
1.     Update your Gmail app to the latest version.
2.     NOTE: Do this by opening the Play Store app on your phone. Search "Gmail" and then select Update. If update option is not available, you are already on the latest version.
3.     Open the Gmail app. Go to Settings > Select your uab.edu account > Incoming Settings.
4.     Verify that your settings are as follows:
a.      Email: Blazerid@uab.edu
b.     Password: Your BlazerID password
c.      Server: outlook.office365.com
5.     After you have updated your settings, click Done
Android gmailapp


1.     Go to Settings>Accounts.
2.     Select your Samsung Email account, or Microsoft Exchange account.
3.     Click on Settings.
4.     Select your uab.edu account.
5.     Go to More Settings.
6.     Verify that your settings are as follows: Account Name: Blazerid@uab.edu
7.     Go to Exchange Server Settings
8.     Verify that your settings are as follows:
a.      Password: Your BlazerID password
b.     Exchange Server: outlook.office365.com
c.      In some cases, you will go to Exchange Server Settings to update the Email, Password and Exchange Server.


Set up a new account in iOS
Set up a new account in Android
Published in FAQs & Help Articles
O365

UAB faculty and staff have access to Microsoft Office 365 to download Office products such as Microsoft Word, Excel and PowerPoint — and they can also use those applications in the cloud, where each user also has 1TB of storage in a OneDrive account. Individual file sizes are limited to 2GB. Note: Consult with your school or department IT support before installing Office 365 on your office computer because an Office volume license is available for on-campus use. 

Should you not be able to find the answers you need through the links below, please contact AskIT.

OneDrive is only available for UAB campus faculty and staff; it is not currently available for UAB Medicine staff.

Learn more about onedrive here.
Learn more about office 365 here.

Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel) is now the standard email for students (effective May 2014). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Beginning April 30 UAB will be upgrading students to Microsoft Office 365, a new cloud-based platform for e-mail, file storage, and Microsoft Office applications (Word, PowerPoint, Excel). This new service provides students with the following benefits:

  • 50 GB of e-mail space, an increase of 49 GB from the current service
  • 25 GB of free file storage, an increase of 24 GB from the current service
  • Access to Microsoft Office applications from laptops, tablets, and other mobile devices
  • A single web interface to access all of the above features

Students who prefer to work offline will be able to download the Office applications and continue using their preferred e-mail clients.

We expect all students to be transitioned to the Office 365 service by June 30, 2014. For more information and how the transition will occur please visit our Office 365 for Students info page.
Published in Announcements
From a browser you will acccess your email via the Outlook Web App.  Microsoft has updated OWA with a new look and the links below will introduce you to all of the new features.



Overviews & Getting Started with OWA


Or, Go Straight to Specific Details Here...

 

Published in FAQ - Infrastructure
Find your Exchange ActiveSync server name

  1. If your email program is not able to automatically find your Exchange ActiveSync server name, you may need to look it up.
  2. If you’re connecting to your Office 365 email, use outlook.office365.com as your Exchange ActiveSync server name. The Exchange ActiveSync server name outlook.office365.com can be used if you are using the latest version of Office 365.
  3. If you’re not using Office 365 or if you aren’t sure if you are using the latest version of Office 365, follow these steps to look up your Exchange ActiveSync server name. Follow these steps to determine your Exchange ActiveSync server name.
  4. Sign in to your account using Outlook Web App.
  5. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.

     Note    Although you’re not setting up a POP3 account, you will use this value to determine your Exchange ActiveSync server name.

  6. Under POP setting, look at the value for Server name.
  7.  If the Server name shows outlook.office365.com, your Office 365 account is on the latest version of Office 365, and you can use outlook.office365.com as your Exchange ActiveSync server name.
  8. If the Server name value is in the format podxxxxx.outlook.com, your Office 365 or other Exchange   Online account is not yet on the latest version of Office 365, and you can use m.outlook.com as your Exchange ActiveSync server name. 
  9.  If the Server name value includes your organization’s name, for example, pop.contoso.com, then your Exchange ActiveSync server name is contained in address bar in your browser when you are signed in to Outlook Web app - -but without the leading https:// and without the trailing /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.



Published in FAQ - Infrastructure
Set up POP or IMAP email on a BlackBerry®

  1. From the BlackBerry® home screen, select BlackBerry Setup > Set up Internet E-mail > Add An Email Account.
  2. Type your email address and password, and then select Next.
  3. Your BlackBerry will try to set up your email account automatically. If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following: 
  4. Select I will provide the settings to add this email account.
  5. Scroll down, and then select Next.
  6. Select Internet Service Provider Email (POP/IMAP), and then select Next.
  7. Type your full email address for your user name (for example, BlazerID@uab.edu).
  8. Scroll down and type the name of your email server. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. Select Next
  9. Enter the name of the outgoing server. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com
  10. Select OK to complete the setup.

http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-a-blackberry-HA102823192.aspx?CTT=5&origin=HA103787374


Published in FAQ - Infrastructure
Set up Exchange ActiveSync email on a Nokia mobile phone

  1. On the Applications menu, select Applications > Mail.
  2. Select Create a new mailbox to start the setup wizard.
  3. Accept the Nokia terms of service and select Start.
  4. Select Mail for Exchange from the list of available account types, and then enter the following information:
    1. In the Password box, enter your account password. 
    2. In the Username box, enter your user name, for example, BlazerID@uab.edu.
    3. In the Domain box, enter your domain. Your domain is UAB. 
    4. Select Next to continue. The setup wizard will try to automatically set up your email account.
  5. If the wizard is able to set up your account, go to the next step. If this process can’t be completed automatically, you’ll need to enter your Exchange server name manually. In the Mail for Exchange server name box, enter your server name, and select Next. If you’re connecting to your Office 365 email, use outlook.office365.com for your server name. 
  6. Select OK when Mail for Exchange informs you that it isn’t recommended to use multiple methods to synchronize your contacts with your phone.
  7. Choose whether you want to synchronize your Calendar, Contacts, and Tasks by selecting the appropriate options and then selecting Next

http://office.microsoft.com/en-us/support/set-up-email-on-a-nokia-symbian-os-phone-HA102828551.aspx?CTT=5&origin=HA103787375


Published in FAQ - Infrastructure
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