TechConnect's new Notebook Program offers students lower prices on a laptop they want, bundled with the on-campus service and support they need.

Through the TechConnect Notebook Program, students can purchase one of three Dell laptops at up to $238 off retail prices, along with a service program that allows them to get support at the on-campus TechConnect storefront in the Hill Student Center. For a limited time, each Notebook Program purchase is also eligible for a $200 gift card from Dell, increasing the savings.

If a computer needs to be serviced for a prolonged period, students in the program are furnished with loaner laptops so that their studies can continue uninterrupted until their regular device is functioning properly.

Students or parents can purchase from TechConnect's web site or in the store. The storefront takes a variety of payment options, including credit cards, Blazer Bucks, Apple Pay and Android Pay.

Products can be ordered and paid for online now, with pickup available prior to the start of the fall term.

More information about the Notebook Program is available here.

TechConnect also offers affordable tablets that have been tested by UAB IT to work in the university's learning environment and that can complement students' primary devices.
As part of an ongoing effort to help better secure UAB employees' passwords, faculty, staff and students now have access to an account in Keeper, a secure and easy-to-use password management system that allows users to have more complex passwords and easily use them in web applications.

Keeper LogoThrough Keeper, your passwords and logins are saved in a private digital vault protected by powerful encryption. Keeper is a zero-knowledge security platform, which means that only the user has knowledge of and acess to his or her Master Password and the encryption key used to encrypt and decrypt his or her information.

IOS and Android apps are available in addition to the web application.

Keeper is available to UAB staff, students and faculty. It is not available to UAB Hospital staff at this time.

How to get a Keeper account:
  • Register with Keeper here.
  • Create a master password that is not your BlazerID password.
  • When creating your Master Password, Keeper requires a 15-character password length with one special character (e.g. !@#$%), one uppercase letter, one lowercase letter and at least one digit.
  • Note: Your browser may prompt you to save your Keeper Master Password. NEVER allow the browser to save your Keeper password.
  • To complete the registration process, you will need to enter your @uab.edu email address, and set a Master Password along with a "Security Question and Answer." Next you must accept the terms of use and click "Create Account."
NOTE: You must use your @uab.edu email address that is published in the UAB directory. Email aliases to not work because the Keeper system connects to UAB to validate that you are an authorized user of UAB's Keeper service. To check your @uab.edu email address published in the UAB directory, click here.

After registration is complete:
  • Install the browser extensions (available for Chrome, Firefox, Safari and Internet Explorer) here.
  • Tutorials, Quick Start Guides and 24/7 support and live chat are available here.


Please send any feedback on Keeper Password Manager by entering a problem ticket in the IT Service Portal.
UAB IT is updating its login page for Office 365, OneDrive and UABbox.

The limited single sign-on login page for those cloud-based storage systems will change July 8. The change simply reflects an upgrade of the system that underlies the sign-in method. The screenshot below shows the change.

ActiveDirectory signinpage
Phishing attacks, or attempts to acquire sensitive information such as usernames, passwords or credit card details, pose a major risk to you and the university.

These attacks may come in the form of emails that seem trustworthy, but may convince you to install malicious software or reveal your personal information under false pretences. CyberSecurityTip Icon

Look for indicators such as threats or spelling and grammar errors, and avoid clicking on any links in suspicious emails.

Ultimately, you are the most effective way to detect and stop phishing scams. When viewing e-mail messages, texts, or social media posts, look for the following indicators to prevent stolen passwords, personal data, or private information.

Some more tips to avoid being a phishing victim:

  • Beware sketchy messages. Phishy messages may include a formal salutation, overly-friendly tone, grammatical errors, urgent requests or gimmicks.
  • Avoid opening links and attachements. Even if you know the sender, don't click on links that could direct you to a bad web site. And do not open attachments unless you are expecting a file from someone.
  • Verify the source. Check the sender's email address to make sure it's legitimate. If in doubt, just delete the message.
  • Do NOT click links in messages that ask you to log in. Type a trusted Web address in your browser or Google for the Web site if you don’t know the address.
  • Never type personal, sensitive information (such as passwords or account numbers) on Web sites without verifying the Web site’s authenticity and security — look for an “https” in the address bar.
  • Verify the address. Malicious web sites may look identical to a legitimate site, but the address may use a variation in spelling or a different domain (.com vs. .edu).
  • If you are unsure whether a request is legitimate, contact the company directly. Do NOT use contact information provided in the request.
  • Protect your password. Information security and IT officials at both the university and UAB Hospital will never ask users for passwords or any other sensitive information.
  • Report suspicious activity. If you have any questions or you receive a suspicious email that you want to report, university employees and students can call the AskIT Help Desk at 205-996-5555. Hospital employees can call the HSIS Help Desk at 205-934-8888.

To report suspected spam to AskIT, please follow the instructions here.
 
BrianRivers Cropped2Brian Rivers is joining UAB IT July 11 as assistant vice president and chief information security officer.

Rivers has a broad background in information technology and security, with a career spanning 20 years in higher education and Fortune 500 business industries. For the past five years, Rivers has served the University of Georgia as University Information Security Officer.

Rivers holds both a Bachelor of Science in computer science and a Bachelor of Science in mathematics from Georgia College & State University.

“Brian brings leadership and experience to the position and will help us develop a world-class IT organization for UAB,” said Dr. Curt Carver, vice president and CIO.

“I would like to thank the members of the search committee, led by Robert Howard, for their hard work identifying excellent candidates for the position."

Members of the search committee included Robert Howard, associate vice president and deputy CIO; Dr. Franklin Tessler (UAB Medicine); Dr. Julio Rivera (Collat School of Business); and UAB IT’s Cindy Jones.
Friday, 17 June 2016 14:16

Where to find TechConnect

ContactUsIcon
Contact Us

Email techconnect@uab.edu
Phone 205.934.8333
CompassIcon
Where to find us

TechConnect is located
in room 135
on the first floor of the 
Hill Student Center
TimeIcon
Hours

9 a.m. to 5 p.m.,
Monday-Friday
Wednesday, 01 June 2016 08:17

IT Update for June 2016

*|MC:SUBJECT|*
 
June 2016
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.

UAB IT for the win

In one year, UAB IT has notched more than 100 wins for campus


When Vice President and CIO Curt Carver arrived at UAB, he promised that UAB IT would deliver 100 IT wins for campus in one year. The department has delivered — and then some. More than 100 wins, large and small, have been accomplished in partnership with departments and individuals across campus. You can explore these UAB wins here. Meanwhile, we have many more improvements to make — and we're counting on another 100 wins this year to help support our world-class university in its mission to be a first choice in education and health care.

ANNOUNCEMENTS
Review, give feedback on the IT Strategic Plan
After months of committee meetings and town halls, the draft of the IT Strategic Plan for UAB has been published. Students, faculty and staff are invited to review the plan and provide feedback on IT priorities. Learn more here.


Pruitt named AVP for Enterprise Applications
After a national search, Ken Pruitt, interim assistant vice president for Enterprise Applications and Solutions, has been named to the position. Pruitt, who has been with UAB since 2007, has an extensive career in management and information systems, including work at Accenture and BellSouth. He holds a Bachelor's Degree in business administration from the University of Southern Mississippi and an MBA from Millsaps College. "Ken has a proven track record of building a strong, loyal team and maintaining strong customer relationships at UAB," said Vice President and CIO Curt Carver. Pruitt, who has two sons with his wife Pam, is active in the Boy Scouts of America.

Join us for a free movie on the Campus Green
Because we have such an incredible campus community, UAB IT has joined TechBridge in hosting a free movie on the Campus Green. Students, faculty and staff are invited to join us Thursday, June 9, to watch "The Incredibles." Bring your families along with lawn chairs, blankets and coolers of snacks. We will also have food trucks on hand with a variety of dinner and dessert options. Learn more here.
CAMPUS
WiFi upgraded at new locations around campus
New WiFi hotspots will continue to make campus life easier for UAB students. Over the past several weeks, UAB IT has made a number of improvements to its WiFi coverage across campus. These improvements came as a result of a top 10 list of technology needs from the Undergraduate Student Government Association. New hotspots will be located at Lister Hill Library, the School of Optometry, Campus Green, Hill Student Center, Unity Park and the soccer field.

Automated password reset helps protect students, staff
UAB students, faculty and staff have made a successful transition to the automated password reset feature in BlazerID Central, a process that makes it easier for users to reset their password. Automated password reset allows users to bypass AskIT when they need to reset a forgotten password; with an enrolled phone number, users can get a text message to help reset the password.

UAB to seek approval for funding to improve network speed
The University of Alabama System Board of Trustees will hear from UAB IT leadership June 16-17 as UAB seeks approval for $2.5 million in funding to improve network speed on campus. The funding is part of UAB IT's plan to grow the network capacity to 100GB.

RESEARCH
IRAP vendor CEO visits UAB, looking forward to expansion
The Office of the Vice President for Research and Economic Development and UAB IT hosted a visit by Eddie Johnson and Nacole Simonds, president and vice president of InfoEd Global, May 2-5. UAB is implementing its Integrated Research Administration Portal (IRAP) based on InfoEd Global research administration software. The company, which is based in Albany, N.Y., is exploring the possibility of establishing a secondary office in Birmingham. Johnson met with UAB President Ray Watts and visited the Innovation Depot as part of his visit. Johnson said he appreciated seeing how UAB's vision for technology is being accomplished. "Many places are talking about doing the things that UAB is actually already doing," Johnson said. "What they are implementing is beyond what others have even thought about yet. We are excited to see the results of our strengthening partnership. They have an incredibly strong team of resources, and it is exciting to be a part of that family. I expect great things from our partnership and look forward to being a part of UAB as they implement their vision." UAB leaders are looking forward to continued collaboration. "We think he was favorably impressed by both the business opportunities and the nice weather Birmingham has to offer," said Dr. Lauretta Gerrity, senior associate vice president for research administration.

UAB IT collaborates with CITI to bring data to IRAP portal
UAB IT Research Support and UAB IT Application Consulting Services have been collaborating with UAB CIRB to interface with CITI Research training. CITI the Collaborative Institutional Training Initiative was established in 2000, CITI Program's mission is to provide educational content that promotes the quality of and public trust in the research enterprise. UAB employees' and cohorts' CITI training data will be automatically flowing into IRAP the Integrated Research Administration Portal as a result of this collaboration.
TEACHING & LEARNING
UAB IT helps welcome new students during orientation
UAB IT is helping to welcome new Blazers and their parents during orientation this summer. In addition to participating in the student activity fair, UAB IT is sponsoring a parent reception and providing technology information. Vice President and CIO Dr. Curt Carver is presenting information to students at each session held throughout the summer for new freshmen, transfer students and non-traditional students. UAB IT staff is also available at TechConnect, UAB IT's storefront at the Hill Student Center, to answer questions for incoming students and their parents.
OPERATIONS & ADMINISTRATION
Security Challenge helps protect employee information
UAB's new Security Challenge helps protect employees' personal and financial information in the Oracle system. Beginning June 7, users logging in to Oracle will be required to sign up for the Security Challenge, a set of questions with user-unique answers. UAB and UAB employees have experienced institutional and personal loss as a result of phishing emails, which prompted the extra security. Learn more here.

UAB IT helps support Benevolent Fund in reaching goals
UAB IT Application Consulting Services participates annually in the technical support for the Benevolent Fund database and donor contribution application during the annual fund drive and throughout the year. UAB IT's role is to provide customized administrative reporting and support. "It is also our honor to work with the Benevolent Fund office, a group truly dedicated to the success of the fund and always a pleasure to support," said Bill Laughlin, director of Application Consulting Services.
COMMUNITY
IT Town Hall coming for Birmingham tech community
UAB IT will be partnering with TechBirmingham to host a town hall for the Birmingham tech community to discuss how UAB can help strengthen economic development and help expand the tech industry in in Birmingham and beyond. Details will be published to the UAB community and the area technical community.

State's CIOs meet to discuss possible partnerships
Vice President and CIO Dr. Curt Carver met with CIOs from around Alabama last month to discuss areas of mutual interest. The meeting is intended to develop stronger partnerships among chief information officers from public and private institutions.
SECURITY
Network firewall protections to be strengthened
To safeguard UAB’s network, UAB IT is planning to update and modernize its campus edge protections over the summer to limit the impact of attempted intrusions by external attackers. Campus IT professionals will need to take action to ensure the changes do not negatively impact the normal activities of students, faculty, staff and researchers. UAB will be modifying the border firewall posture later this year to what is known as “default-deny,” a best practice for enterprise environments. This posture will improve the security of the campus network, information systems and any private or sensitive data stored at UAB. Any server or service which requires external users to access, such as a public website will need to be registered. UAB IT is developing a registration form, and IT leaders around campus are co-authoring the process for implementing the changes. More details will be communicated throughout the summer. Please note that this change does not apply for systems within the UAB Health System network. HSIS utilizes the default-deny firewall policy at their network edge already.

Security tip: Always secure your devices
Mobile devices have become one of the primary ways we communicate and interact with each other. The power of a computer is now at our fingertips, allowing us to bank, shop, view medical history, attend to work remotely, and communicate virtually anywhere. With all these convenient features come added risks, but click here for some tips to protect your devices and your personal information.
TECH CORNER
UAB IT co-sponsors Microsoft Education Tech Days
UAB technology employees had an opportunity last month to attend Microsoft Education Tech Days, a chance to connect with Microsoft specialists and partners to learn more about how education leaders in the Southeast are using technology. The event was co-sponsored by UAB IT. 

Dell to present lunch and learn session
UAB information technology professionals are invited to attend a lunch and learn Thursday, June 2, featuring Dell representatives. The event, which offers lunch provided by Dell, will be held from 11:30 a.m. to 1 p.m. in Cudworth Hall room 140. Dell will present information about printing and printer management roadmap.
EXPLORING NEW IDEAS
EMAIL ADDRESS LOOKUP: President Ray Watts has charged UAB IT and HSIS to examine email options that will be sensible, non-redundant and cost-effective. This initiative looks to address long-standing issues with addressee lookup (moving from lookup by first name to lookup by last name) and calendar visibility.

TECHCONNECT REPAIRS COMING: TechConnect, UAB IT's technology storefront at the Hill Student Center, will soon offer repairs for technology equipment. Repair services are expected to begin by mid-summer.
DID YOU KNOW?
BE AWARE OF PHONE SCAMS: UAB officials and law enforcement will never ask for your password, personal information or payment over the phone. Be aware that phone scams have targeted students, parents and employees over the past year. Learn tips to protect yourself.
Facebook
Facebook
Twitter
Twitter
Instagram
Instagram
Website
Website
YouTube
YouTube
Feedback
Feedback
 
InfoEd president
UAB has a strong research team, the president of IRAP parent company InfoEd Global said following a recent visit to campus.

The Office of the Vice President for Research and Economic Development and UAB IT hosted a visit by Eddie Johnson and Nacole Simonds, president and vice president of InfoEd Global, on May 2-5. UAB is implementing its Integrated Research Administration Portal (IRAP) based on InfoEd Global research administration software. The company, which is based in Albany, N.Y., is exploring the possibility of establishing a secondary office in Birmingham.

Johnson met with UAB President Ray Watts and visited the Innovation Depot as part of his visit. Johnson said he appreciated seeing how UAB's vision for technology is being accomplished.

"Many places are talking about doing the things that UAB is actually already doing," he said. "What they are implementing is beyond what others have even thought about yet. We are excited to see the results of our strengthening partnership. They have an incredibly strong team of resources, and it is exciting to be a part of that family. I expect great things from our partnership and look forward to being a part of UAB as they implement their vision."

UAB leaders are looking forward to continued collaboration. "We think he was favorably impressed by both the business opportunities and the nice weather Birmingham has to offer," said Dr. Lauretta Gerrity, senior associate vice president for research administration.
Tuesday, 31 May 2016 08:39

IT Update for May 2016

*|MC:SUBJECT|*
 
May 2016
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.

Empower UAB: Next steps

Ideas from town halls, SPARK will be incorporated into strategic plan

Over the past three weeks, UAB IT customers have taken an active part in shaping the IT Strategic Plan — voicing their opinions in 14 town hall meetings and eight committees, even jotting ideas on Post-It notes. As the next phase of strategic planning begins, students, faculty and staff are encouraged to continue sharing their ideas on the SPARK platform. By the end of May, an executive committee will approve the draft of the plan before it is shared with the campus for a 30-day review period. Learn more here.

ANNOUNCEMENTS
Sign up for automated BlazerID password reset
Forgotten your BlazerID password and need to reset it? The easiest way is to have already signed up for automated password reset through BlazerID Central. Those who are signed up will get a code via text message to reset their BlazerID password, bypassing the need to talk to AskIT. For those not enrolled during the next time you reset your password, you will be prompted to enroll during that reset process. As of May 2, enrollment in the automated password reset tool is mandatory. Learn more here.

New feature adds new layer of security to UAB systems 
UAB has deployed a security challenge in Oracle, adding a layer of security to the system that houses employees' personal and financial information. The security challenge is a series of questions for which Oracle users will provide unique answers. Each time a user logs in, he or she will be presented with a random question. Learn more about the security challenge and other new security improvements here.

Adobe Creative Cloud now available at half price
Adobe Creative Cloud subscriptions will now be available to UAB faculty and staff at half-price for a 13-month subscription. UAB IT is reducing the price of Adobe Creative Cloud subscriptions from $300 to $150 — and including an extra month subscription. Learn more here.

FBI phone scam targets universities across country  
A phone scam targeting college students across the country is spoofing the FBI's phone number, threatening students and parents that they will be arrested if they do not pay thousands of dollars for such alleged debts as tuition, student loans or parking tickets. Similar scams have affected UAB students and parents, who are advised to be alerted to the new scam. Learn more here.
CAMPUS
WiFi better at library, athletic fields, mini-park; more coming
UAB IT continues to make improvements to its WiFi coverage across campus, with new outdoor WiFi hotspots installed in a number of locations over the past several weeks. The undergraduate Student Government Association requested improved WiFi coverage in a top ten list of technology needs presented to UAB IT leadership in March. New hotspots are located at the baseball and softball fields; Sterne Library; the Education Building mini-park; and the tennis courts. Plans also call for more hotspots at Lister Hill Library, the School of Optometry, Campus Green, Hill Student Center, Unity Park and the soccer field. Improvements have also been ongoing at the Administration Building, with new WiFi access points installed on 11 floors so far.

Praise & Progress recognizes UAB employees
UAB IT has launched a new internal program that recognizes the successes of employees both inside and outside the department. Monthly Praise & Progress sessions will give UAB IT employees a chance to recognize their own accomplishments and their fellow employees. In the first session, a third of the participants recognized employees outside UAB IT. Learn more here.
RESEARCH
IRAP change reduces processing time for research staff
The reporting tools available through IRAP — the Integrated Research Administration Portal — allow UAB research staff to analyze workflow and identify changes that might further streamline procedures. A recent change within IRAP has reduced processing time for the staff of the Material Transfer Office, from five days to 1.5. The office staff of the Material Transfer Office recognized that Addgene, a plasmid repository that accounted for 28 percent of all initial receiving agreement records for calendar year 2015, allowed electronic signature approval by the institutional official. The standard operating procedures for the office were modified to adopt the online signature and expedite review. It is worth noting that the Addgene agreements often involve materials from multiple institutions; however, there is only one IRAP record for the transaction. Thus these numbers underrepresent the actual number of agreements and do not reflect the true time savings.

New IRAP module deployed for Animal Care and Use panel
Deployment of a new IRAP module that supports the Institutional Animal Care and Use Committee has reduced the administrative burden of investigators, reviewers and the IACUC office. Implementation of IRAP modules usually begins with converting the central administration office into the system followed by introduction of electronic forms for use by the campus. The IACUC and its support Office made the transition from a legacy system into IRAP in December 2014; however, there was no change at that time in the Word forms used by investigators to request approval of research animal use. After extensive testing, a single, web-based Animal Use Request/Registration (AUR) form was made available April 1, 2016. It replaces eight Word forms and includes many features to reduce the administrative burden of investigators, reviewers, and the IACUC Office. An associated, online handbook is hyperlinked to the form to allow users ready access to explanations about the reason a question is being asked, examples of possible responses, and where additional help may be obtained. The rollout of this form involved two Town Halls and multiple training sessions in computer labs at various locations on campus for the convenience of investigators. Training continues to be available by registering for an IRAP Help Session in the Learning Management System of by scheduling one-on-one or group training with the IACUC Office. With the changes in procedures made possible by IRAP, the IACUC’s processing time for initial submissions has been reduced by approximately 30 percent. The new, online form is expected to further reduce the time to approval.

Research storage funding approved by UA Board of Trustees
The University of Alabama System Board of Trustees approved funding for improvements to the research computing infrastructure. Funding from the College of Arts & Sciences and the School of Engineering will allow UAB IT to increase UAB's research storage tenfold, from 0.7 to 6.7 petabytes. Learn more about research computing.
TEACHING & LEARNING
UAB IT will take active role in New Student Orientation
In addition to participating in the student activity fair, UAB IT will sponsor a parent reception and provide technology information at this year's New Student Orientation sessions. Vice President and CIO Dr. Curt Carver will also present information to students during each session, which will be held throughout the summer for new freshmen, transfer students and non-traditional students. UAB IT staff will also be available at TechConnect, UAB IT's storefront at the Hill Student Center, to answer questions for incoming students and their parents.
OPERATIONS & ADMINISTRATION
Budget Works offers online submission, approvals
The UAB Budget Office recently contracted with UAB IT Application Consulting Services to build a new and enhanced budget model tool, Budget Works. The legacy product referred to as BMS (Budget Model System) had reached end-of-life and the need for a custom application to continue the method used to create and submit departmental budgets was determined. The UAB Budget Works budget model application is a budget development tool used by UAB employees to create and submit budgets through an online application and uses a built-in approval process. Budget Works is used to establish departmental budgets for the next fiscal year and can be used to print or download reports as needed throughout the year. The new application was completed in time for testing and training prior to the start of the new budget season. Training is currently ongoing.
COMMUNITY
Gift keeps mother's memory alive
A gift from the family of Deputy CIO Robert Howard will establish the Cynthia Howard Endowed Support Fund for Idiopathic Pulmonary Fibrosis Research, an opportunity to fund research into the disease that took Howard's mother's life and a chance for Howard and his family to give back to UAB and the Birmingham community. Learn more about the gift here.

Join UAB, TechBridge for outdoor movie on Campus Green
TechBridge and UAB will host Screen on the Green, a free outdoor showing of "The Incredibles" on the UAB Campus Green on Thursday, June 9. Families are invited to bring lawn chairs, coolers and blankets to enjoy the film. Admission is free with registration. Click here to register. Doors open at 7 p.m., and showtime is at 8 p.m. Partners for the event include TechBirmingham, Innovation Depot, SIM Alabama, InfraGard, and the Economic Development Partnership of Alabama. TechBridge is a nonprofit that drives community impact by bringing affordable business and technology expertise to nonprofits on the frontline of alleviating poverty.
SECURITY
New classification system will help secure UAB data
Classification of data is central to building a secure computing environment for UAB. UAB IT will soon introduce a data classification standard that uses a common three-level system for identifying data: public (green), private (yellow), and sensitive (red), which will require the most security. Each classification level will have minimum security requirements. The goal is to identify the location of UAB’s most sensitive data so that the required controls for protecting it can be implemented. 

Keeper password security tool coming for campus
Later this month UAB IT will deploy Keeper, a best-in-class password management software tool that allows users to securely store and manage passwords and logins. The service will be available to all UAB faculty and staff. The software has been in beta testing for several months.
TECH CORNER
More than 200 improvements made to IT Service Portal
After meetings with campus IT and focus groups with students and staff, UAB IT has made more than 200 improvements — both large and small — to the IT Service Portal. Input from customers and IT professionals has been essential in making these changes to help improve the user experience. While the pace of changes being moved to production will change over time, UAB IT will continue to seek areas of improvement to the portal and in how services are delivered to campus. Details about completed and upcoming improvements resulting from user input are available at campus IT feedback sessions and student and staff focus groups.

UAB IT recommends uninstall for Quicktime for Windows
Apple has ended support for Quicktime for Windows, leaving the software vulnerable to exploitation. UAB IT recommends that user unintstall Quicktime for Windows. Instructions can be found here

Microsoft Education Tech Days coming May 18-19
UAB IT is hosting Microsoft’s Education Tech Days event on campus May 18-19. The event is open to both internal and external attendees, so registration is required. Space is limited so register early. The event will be held in the Hill Student Center, ballrooms C and D. Registration can be accessed here.

TechBirmingham events available to IT employees
Through UAB's institutional membership with TechBirmingham, all technology employees at UAB are entitled to free or significantly discounted access to the events, networking opportunities, training and other events sponsored by TechBirmingham. Learn more about upcoming events.
EXPLORING NEW IDEAS
TECHCONNECT REPAIRS COMING: TechConnect, UAB IT's technology storefront at the Hill Student Center, will soon offer repairs for technology equipment. Repair services are expected to begin by mid-summer.

ALUMNI EMAIL: UAB IT continues to work on a solution that would provide alumni with UAB email accounts.
DID YOU KNOW?
UNLIMITED STORAGE: UAB IT offers two services to faculty and staff for unlimited cloud storage, UAB Box and Microsoft OneDrive. Wondering which one would work better for you? Learn more here.
Facebook
Facebook
Twitter
Twitter
Instagram
Instagram
Website
Website
YouTube
YouTube
Feedback
Feedback
 
Tuesday, 17 May 2016 13:11

TechConnect Notebook program

Notebookprogram logoThe TechConnect Notebook program combines a laptop computer that meets or exceeds individual school or program requirements with the on- and off-campus support and service students need. The offering is available only to UAB students who choose to purchase a program laptop through UAB TechConnect. 

Products can be ordered and paid for online now, with pickup availabie in August 2016, prior to the start of the fall term. Customers will be notified when the notebook is available for pickup.

Some limited products are available for immediate purchase and pickup at the TechConnect store in Hill University Center. Call ahead at 205-934-8333 for availability (do not order below). 



DellInspiron Touch2 DellInspiron Touch 2 DellInspiron700 2
TIER 1
Dell Inspiron 5000
15.6" non-touch, Intel i5,
8GB RAM, 1 TB SATA,
DVD R/W, Windows 10

Dell hardware price: $797.99
TIER 2
Dell Inspiron 5000 2-in-1
15.6" touch, Intel i7, 8GB RAM,
1 TB SATA, NO DVD,
Windows 10
Dell hardware price: $1,047.99
TIER 3
Dell Inspiron 7000 2-in-1
15.6" touch, Intel i7, 16GB RAM, 1TB hybrid with 128ssd, no DVD, Windows 10
Dell hardware price: $1,497.99 
TechConnect price
$699.39*

Order


You save $98
*Price includes $26 fee to fund
loaner program
TechConnect price
$899.39*

Order


You save $148
*Price includes $26 fee to fund
loaner program
TechConnect price
$1,259.39*

Order

You save $238
*Price includes $26 fee to fund
loaner program
 


The Notebook program includes:
Laptops pre-configured for UAB.
TechConnect Notebooks are selected to meet or exceed the recommendations from UAB IT and the academic areas. Each one comes ready for use at UAB and includes the main required software and access to UAB services and network. In some cases, TechConnect has worked with individual schools to include additional software to support that school's unique requirements.

On-campus service and support. Assistance with setup, software installs, WiFi network setup and coordination of warranty hardware repairs comes with each TechConnect Notebook.

Loaner laptops. Students with TechConnect Notebooks needing prolonged service will be provided a loaner laptop to use until their notebook is returned. The purchase of each TechConnect Notebook includes a one-time fee of $26 to support the loaner program. (Should loaner demand exceed supply, a wait list will be maintained to provide a loaner as quickly as one becomes available.)

Extended hardware warranty. A three-year manufacturer's hardware warranty comes with each TechConnect Notebook.

Full service warranty. Warranty hardware support for your TechConnect Notebook is covered off campus as well. TechConnect Notebooks can be repaired by any certified Dell vendor in the United States.

Accidental damage protection. TechConnect Notebooks come with three-year manufacturer's damage protection, which covers repair or replacement for liquid spills, drops, falls, electrical surges, damaged or broken LCD due to a drop or fall.