New phones that offer clear audio quality, voicemail-to-email capability and other new features are coming to UAB — the first phase of a transition from traditional phone lines to internet transmission.

The new phones will use VOIP technology — or voice over Internet protocol — and will be phased in over 18 to 24 months. Once everyone on campus has a new Cisco VOIP phone, even more advanced features will be available.

New Cisco phones have been installed in a handful of departments taking part in a pilot program, and buildings on the west side of campus, including the new Collat School of Business and School of Nursing buildings, are scheduled to get new phones over the next three months.

Employees in the pilot groups who have received the new phones said the new features and quality

“The audio quality is amazing,” said Joey Jones, information systems specialist for the School of Optometry dean’s office. “They are easy to operate, and recent calls have been especially helpful. The ability to connect a Bluetooth headset is also very nice. … We are very happy.”

While there are a number of new features, those who have the new phones said they are easy to use.

“I love the new phones and they are really simple to use,” said Anthony Purcell, assistant vice president and chief of UAB Police.

UAB IT is nearing completion of installation of the system that will run all of the VOIP phones — a system that will take up a fraction of the space of the current traditional phone lines.

In coming weeks, UAB IT will hold town hall meetings to co-author the implementation schedule for the new phones and implement a variety of training methods — including in-person training, videos and print and online guides. As new phones are installed, UAB IT will be on site in each building or department for two days to offer technology support.

In all, more than 8,000 new phones will be installed over the next 18 months to two years. Once the entire campus is outfitted with new phones, new collaboration and mobile features — including Cisco Jabber — will be available.

For a majority of UAB employees across campus, if you don’t have a computer, you can’t do your job.

So UAB IT has put a priority on improving response time to get your equipment fixed or replaced.

In the past six months, UAB IT has improved the problem resolution time of its Desktop Services team to average under one day — and reduced the time it takes to replace a desktop computer to less than two hours.

Those response times, along with a number of other improvements, earned UAB IT a 2.5 maturity rating from industry-leading customer service consultant HDI — up from a 0.8 in just eight months.

“Our employees have always put customers first, but now they have better tools and processes to help them focus their efforts,” said Jamie Witter, associate director of IT Client Services. “I’m proud of their commitment to our customers and the efforts they have made toward improvements.”

Among the improvements in UAB IT:

  • Incident resolution time improved from 3.02 days in September 2017 to less than one day in May 2018.
  • Processes have been improved, including one that helps ensure less than two hours of downtime to replace a desktop computer.
  • Fifty percent of incidents are now resolved remotely.
  • Customer satisfaction improved to 4.8 in May, on a 5.0 scale.
  • Procedures are in place to help improve employee satisfaction.

“Our goal is to get you back to work as quickly as possible, so that computer downtime doesn’t disrupt the work you do to educate students, research problems and run the University,” said Curtis A. Carver Jr., Ph.D., vice president and chief information officer.

AVP Research Computing Announcement Web

Ralph Zottola, Ph.D., will be joining UAB IT as assistant vice president for research computing, the chief architect for UAB Research Computing applications, including the state’s fastest supercomputer.

Dr. Zottola will begin work at the University on June 15. He joins UAB from the University of Massachusetts Medical School, where he earned his doctorate in biochemistry and remained to serve in multiple roles to develop academic, informatics and research computing infrastructure and services. He most recently served as chief technology officer for research computing at the UMass Office of the President, where he provided leadership for UMASS to develop the Massachusetts Green High Performance Computing Center. Dr. Zottola has 23 years of progressive IT executive experience and has held faculty appointments in the Department of Quantitative Health Sciences and the Graduate School of Nursing at UMassMed, where he taught a graduate biomedical informatics course.  

“Dr. Zottola brings a wealth of experience and a vision for our research computing environment,” said Curtis A. Carver Jr., Ph.D., vice president and chief information officer. “Developing a world-class high-performance computing environment will help UAB’s researchers accomplish work that will change the world.”

As UAB’s first assistant vice president for research computing, Dr. Zottola will be a pioneer at UAB and a partner to researchers across campus. Under his leadership, research computing should help increase the competitive advantage for grants and speeding discoveries that can change the world.

Zottola will report to the vice president for information technology and chief information officer and will be responsible for creating and managing a team to design, develop and deliver a cost-effective mix of applications, data-analysis platforms and visualization tools running on shared high-performance computing resources across the UAB campus, which is home to the fastest research computer in Alabama.

“I would like to thank the members of the search committee, led by Robert Howard, for their hard work identifying excellent candidates for the position,” Carver said.

Members of the search committee included Howard, associate vice president and deputy CIO; Iwan Alexander, dean of the School of Engineering; James Cimino, director of the Informatics Institute; Christopher Brown, vice president for Research; Robert Kimberly, director of the UAB Center for Clinical and Translational Science; Elliot Lefkowitz, professor of microbiology; and Ilias Perakis, chairman of the Department of Physics in the College of Arts and Sciences.


April 2018
 
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.
 

Personalize your app

UAB app update gives you flexibility to move tiles, remove them

You now have the power to personalize your UAB app. A new upgrade allows you to pick the tiles you need to see most by moving them around or hiding them altogether. We also have new behind-the-scenes roles and links to new features for alumni — and fun new UAB stickers for iMessage. Learn more here.

CAMPUS

Warnings to be sent about emails to UAB with SSNs, credit card numbers
Emails containing credit card or Social Security numbers sent from external parties to @uab.edu addresses will result in a warning about unprotected messages that contain Restricted information. Users who receive such warnings must notify the external party that the sending of Restricted information to UAB employees or students is prohibited. If such emails are part of a current business process, that process should be re-engineered to eliminate the use of Social Security numbers or credit card information. Learn more here.
 
External sender alerts removed from UAB emails
After considering feedback from the University community, UAB IT has removed the external sender notification from emails sent to uab.edu email accounts. The external sender notice was intended to help the University community distinguish potential phishing emails that come from outside the UAB email system as this has been a common method for malicious attacks. Learn more here.

Prototype for first sprint complete; more set to get under way
UAB IT is off to a running start with its sprints program. Teams have finished one “sprint” and are preparing for more challenges. A "sprint" refers to a specific amount of time in which technology work must be completed and presented for review by the product owner. The UAB IT sprints program is designed to help create innovative solutions for campus needs. The sprints will give cross-discipline teams an opportunity to create a prototype for these solutions. Learn more here.
 
Microsoft's OWA app for iPhone, Android will be retired on May 15
Microsoft will be retiring the OWA (Outlook for the web) app for iPhone, iPad and Android in May 2018. Anyone who is using the OWA app for UAB email should switch to using Outlook for iOS and Android. The OWA app will stop working on May 15 and will no longer be available from the iTunes app store or Google Play store. For more details about the retirement of the app, click here. For details about Outlook for iOS and Android, click here.
SERVICE SPOTLIGHT
New Outlook tool makes it easier to schedule meetings with colleagues
Microsoft has released a new tool designed to give Outlook users an easier way to schedule meetings. FindTime is an Outlook add-in that allows you to quickly find time to meet with others by pinpointing times to meet via available free/busy data for your attendees as well as creating a poll where attendees can vote on the times you suggest, and even suggest new times themselves. Learn more here.
RESEARCH

Data analytics, deep learning seminars draw 100 participants
More than 100 people attended a recent MATLAB seminar at the Edge of Chaos on campus to gain insight into data analytics and deep learning. UAB IT’s research computing team hosted the seminar March 20, along with Mathworks. The seminars were helpful in promoting the use of MATLAB and the graphics processing unit compute fabric at UAB, which owns the fastest supercomputer in Alabama. Learn more here.
 
UAB IT's Thomas Anthony co-authors new book on big data
Thomas Anthony, director of the Big Data Research and Analytics Laboratory and a member of the UAB IT research computing team, has co-authored the new book “Big Data and Visual Analytics,” with Sang Suh, chairman of Computer Science at Texas A&M Commerce. The book provides readers with the benefits of the methods and technologies used in big data and visual analytics and examines the challenges of future research. Learn more here.
OPERATIONS & ADMINISTRATION

'Pack light' as UAB IT prepares to move UABFile content to the cloud

UAB IT is undertaking an initiative to move content stored in UABFile, UAB IT’s on-premise storage solution to the cloud, which will provide greater flexibility and be more cost-effective. Content stored in department share drives on UABFile will move to SharePoint online. UABFile also includes individual user drives (aka Home/UDrives), whose content will be migrated to OneDrive. Both cloud storage solutions can be accessed through the Office 365 dashboard. As part of the project, UAB IT is asking those who use UABFile and home/UDrives to clean up their files and remove unnecessary or Restricted/PHI information. Learn more here.
TEACHING AND LEARNING

Classroom technology page refreshed with new photos

UAB IT's revamped classroom technology page offers photos of each classroom that UAB IT maintains, along with specifics for each one — including the type of technology, seating style and room capacity. You can also filter classrooms by building. UAB IT has been working on a plan to refresh the technology in classrooms across campus. Fourteen classrooms have been updated so far this year, with four completed over spring break, along with a faculty training room in the Education Building. The classrooms updated over spring break included two in the Education Building, one in Heritage Hall and one in Campbell Hall. Learn more about updated technology in classrooms in the video here.

Automated Canvas alerts affected by mobile login issue
UAB IT and the division of eLearning and Professional Studies recently learned of an issue affecting Canvas automated alerts through BlazerNET. The Student and Teacher mobile apps, provided by Canvas’ parent company Instructure, do not currently report activity analytics. In cases where students are only active on mobile devices, the attendance-based alerts are unable to detect activity. UAB IT and eLPS have escalated this concern with Instructure in hopes of reaching a timely resolution. Additional details will be provided when known.
SECURITY
 
Using University computers and resources? Use common sense
Faculty, staff and students can follow some common sense guidelines to avoid unacceptable uses of University technology tools. UAB's revised Acceptable Use policy, published in late 2017, gives clear guidance on how faculty, staff and students should use University computers, mobile devices and other technology tools. Learn more here.



Protect your tech — and your data — when you are traveling
Traveling this spring or summer? We've got tips to protect your tech and your data while you are on the road or flying the friendly skies. Learn more here.


Sign up for 2-factor authentication and never change your password again
Have you signed up for 2-factor authentication yet? When you do, not only do you get better security for your data and accounts — you never have to change your BlazerID password again. Double your security and give yourself one less thing to worry about. Learn more and sign up for 2-factor at uab.edu/2factor.

COMMUNITY

What is a startup — and why should Birmingham care?

Innovate Birmingham is looking at ways to supercharge the city's technology ecosystem. The program — which helps educate young people to prepare them for technology jobs — is sharing what it has learned through a series of community reports covering findings in five areas, starting with "What is a startup and why should we care?" Future topics include ecosystem gaps from the point of view of entrepreneurs, investors and corporations, as well as solutions for strengthening the technology ecosystem and launching new startups. Access the reports here.

UAB IT reaches 103 percent of Benevolent Fund goal for 2018
UAB IT's 2018 Benevolent Fund campaign was a success, with the department raising 103 percent of its goal this year. The campaign — which included a silent auction and the incentive of a free lunch with CIO Dr. Curt Carver — attracted 14 new continuous givers, and five continuous givers who increased their overall contributions. 

CyberNow conference among April's tech events in Birmingham
TechBirmingham has events for the month of April, including an Alabama Cyber Now Conference on April 12. This event will have keynote speakers, breakout session, networking opportunities and much more. Also, there is a Tech Tuesday on April 24 from 11:30 a.m. to 1 p.m. Access the TechBirmingham events calendar here.



Coffee mugs another incentive for distributing PlaudITs to peers
UAB IT employees have a new incentive for honoring their colleagues with a PlaudIT — custom-made coffee cups designed by UAB IT graphic designer Jessika Reed. PlaudIT is UAB IT's peer-to-peer recognition program. Employees are encouraged to send a round of applause — a PlaudIT — when they they want to recognize something great a colleague has done. The coffee cups, which all have an IT theme, will be given away once a month, from a drawing of everyone who has received a PlaudIT that month.
TECH CORNER

UAB Box may not work on older browsers after June 15
UAB Box will not be available for use on some older browsers beginning June 15, when the services disables the TLS 1.0 encryption protocol across all Box services. After Box disables TLS 1.0, users leveraging browsers, 3rd party applications or Box applications that do not support TLS 1.1 or 1.2 will not be able to access Box. Users will be required to upgrade their browser to a version that supports TLS 1.1 or higher. You can check if your browser supports TLS 1.1 or higher here

Hospital employees have options to collaborate with campus in Box
Employees with the UAB Health System who want to collaborate with UAB Box users have options for doing so. Learn more here. Storing data classified as Restricted/PHI (protected health information) in UAB Box is permitted ONLY if you have completed a risk assessment with UAB Health System. Storing Restricted/PHI data in a personal Box account is not permitted. Learn more about storing data here.

ON THE HORIZON

Office 365 groups enhances collaboration tools for campus teams
UAB IT is planning to launch an enhancement in Office 365 called Groups. A team will be able to request a Group, which gives them an email address, calendar, planner and SharePoint site for group collaboration. The new feature is expected to launch later this spring.

Owners will soon be able to edit their distribution lists
UAB IT is preparing to restore the ability of distribution list owners to edit their own lists. When all email was migrated to Office 365, owners of email distribution lists lost the ability to edit their own lists. Distribution list owners can also choose to use Office 365 Groups (see above). Some groups also use distribution lists as permission lists; if they do this, UAB IT will require owners to split those lists.

DID YOU KNOW?
Qualtrics survey tool available for all students, faculty, staff
The Qualtrics research suite, an online survey tool, is available for free to UAB students, faculty and staff. Qualtrics is an online survey tool that allows you to build complex surveys that fulfill a variety of research needs. The tool can help you build and distribute surveys and analyze responses, all from one convenient online location. Access Qualtrics here.
 
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May 2018
 
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.
 

'A passion to help'

UAB IT partners with UAB Solution Studios on tool to connect students, clinicians 

UAB Solution Studios has been connecting students, nurses and clinicians to solve patient-centered problems. In its first sprint project, UAB IT has partnered with UAB Solutions Studio to create a tool to connect them more easily. "It's an education as well as a product," said Nancy Wingo of UAB Solution Studios. "At the heart of it is people with a passion to help people." Learn more about Solution Studios here and about the project in the video above.

CAMPUS

Free Zoom video conferencing solution now available

UAB students, faculty and staff now have the ability to access Zoom video conferencing, free of charge thanks to a partnership with the University of Alabama System. Zoom provides cloud video conferencing, simple online meetings and group messaging, providing a complete conference room solution. Learn more here.
 
 

Personalize your UAB mobile app — pick the tiles you need most

Have you tried out the updated UAB mobile app? You now have the power to personalize the app! The upgrade allows you to pick the tiles you need to see most by moving them around or hiding them altogether. We also have new behind-the-scenes roles and links to new features for alumni — and fun new UAB stickers for iMessage. Learn more here.

Reminder: Outlook for web app will be retired this month
Microsoft will be retiring the OWA (Outlook for the web) app for iPhone, iPad and Android this month. Anyone who is using the OWA app for UAB email should switch to using Outlook for iOS and Android. The OWA app will stop working on May 15 and will no longer be available from the iTunes app store or Google Play store. For more details about the retirement of the app, click here. For details about Outlook for iOS and Android, click here.
SERVICE SPOTLIGHT

Box Drive: Search files on your desktop without taking up hard drive space
Box Drive is a simple way to work with all of your files — even billions of files — right from your desktop — without taking up much hard drive space. Box Drive is part of UAB Box, available to campus faculty and staff at UAB. Learn more here.
RESEARCH

NVIDIA workshop successful for faculty, staff, students
UAB IT Research Computing hosted NVIDIA for a deep learning workshop on campus April 11. The seminar was divided into two sessions and was presented by engineers from NVIDIA. Both sessions were held at the Edge of Chaos and were attended by approximately 80 faculty, staff and students. Learn more here.

Candidates for AVP for research computing presenting this month
Candidates for assistant vice president for research computing are presenting their ideas for the position at open forums in coming weeks. Faculty, staff and students are invited. The first presentation was held Monday, April 30, with interim Director of Research Computing Dr. Puri Bangalore. Dr. Ralph Zottola will present on May 16, and a third candidate's presentation will be scheduled soon. Learn more here.
OPERATIONS & ADMINISTRATION

'Pack light' as UAB IT prepares to move UABFile content to the cloud

UAB IT is undertaking an initiative to move content stored in UABFile, UAB IT’s on-premise storage solution to the cloud, which will provide greater flexibility and be more cost-effective. Content in individual user drives (aka Home/UDrives) on UABFile will be migrated to OneDrive. OneDrive can be accessed through the Office 365 dashboard. As part of the project, UAB IT is asking those who use UABFile and home/UDrives to clean up their files and remove unnecessary or Restricted/PHI information. Learn more here.

UAB IT, HR develop new, streamlined workflow for ACT documents
UAB IT partnered with UAB Human Relations to create a new document upload application that helps protect HR documents. The new app offers a specialized, authenticated way to upload files associated with ACT documents (usually hire documents) to create a single path — creating a more efficient workflow. Through the app, HR officials are also able to audit who is looking at the documents, providing greater security. UAB IT's Application Consulting Services team partnered with HR Information Systems and UAB IT Security to develop the app on UAB IT's custom server.
TEACHING AND LEARNING

UAB IT set to welcome new Blazers during orientation 
Along with departments across campus, UAB IT is preparing to help welcome incoming freshmen and non-traditional students during orientation sessions this summer. UAB IT and TechConnect, the on-campus technology store, will take part in the activities fair and for the third year will host a reception for parents. Participating in orientation allows UAB IT to introduce students to the technology services offered by UAB IT, AskIT and TechConnect.
SECURITY

Install PhishMe Reporter to help report suspicious emails with one click

Did you know you can report a phish with just one click? UAB offers access to PhishMe Reporter, a plugin for Outlook that automatically forwards a suspicious email to AskIT — an efficient way for you to protect yourself and others on campus. Learn more here.

New state law a reminder to spring clean your data to protect sensitive info
Notifying consumers about data breaches isn't just a responsibility — it's the law. Alabama became the 50th state to pass a data breach notification law, which goes into effect May 1, 2018. In addition to medical and health insurance data, the law includes the following as personally identifying information, when one or more is combined with an individual’s first name or first initial and last name: Social Security number or tax identification number; driver's license number, state-issued identification card number, passport number, military identification number, or other government-issued unique identification number; financial account number in combination with any security code, access code, password, expiration date, or PIN; and user name or email address combined with a password or security question. The new law is a good reminder to spring clean your data to protect sensitive information. Click here to learn more about data classification and how to handle restricted and sensitive information.



Sign up for 2-factor authentication and never change your password again
Have you signed up for 2-factor authentication yet? When you do, not only do you get better security for your data and accounts — you never have to change your BlazerID password again. Double your security and give yourself one less thing to worry about. Learn more and sign up for 2-factor at uab.edu/2factor.

COMMUNITY

Local CEOs share thoughts on technology challenges

Innovate Birmingham’s report “Tech Ecosystem Gaps: The Entrepreneur’s Point of View” features 22 CEOs detailing their experiences as founders of a company and the challenges they experience. Last month’s report topic was “What is a startup and why should we care?” Access the reports and keep up with Innovate Birmingham here.

Statewide CIO leadership group to meet at UAB
UAB will host the Alabama CIO Leadership Association's Leadercast on Friday, May 4, at the Hill Student Center. UAB Vice President and CIO Dr. Curt Carver serves as vice chairman of the Alabama CIO Leadership Association.

Check out TechBirmingham's event plans for May
TechBirmingham has a few events for the month of May for both adults and kids. This includes their Kids Code Club at the McWane Center on May 13 and Tech Tuesday on May 15. Kids Code Club takes place once a month and is ideal for kids who like technology. Tech Tuesday is a monthly event. Also, be sure to check out TechBirmingham’s event calendar for additional details and to view upcoming events. 
TECH CORNER

2FA mandatory for CyberArk access beginning May 11
Two-factor authentication will become mandatory for CyberArk access beginning May 11, 2018. If you are not a current Duo/2-factor authentication user, visit uab.edu/2factor to register before May 11. For assistance, please contact AskIT at 996-5555 or askit.uab.edu.

Join virtual town hall to discuss Office 365 distribution groups
UAB IT is preparing to migrate on-premises Exchange distribution groups to Office 365 distribution groups. This will restore the ability for distribution group owners to manage group membership from Outlook and/or the Outlook web app. UAB IT will host a virtual town hall meeting to discuss the benefits of migrating these groups, as well as the group requirements and limitations, at 2 p.m. Friday, May 11. Access the Skype meeting here

Reminder: UAB Box may not work on older browsers after June 15
UAB Box will not be available for use on some older browsers beginning June 15, when the services disables the TLS 1.0 encryption protocol across all Box services. After Box disables TLS 1.0, users leveraging browsers, 3rd party applications or Box applications that do not support TLS 1.1 or 1.2 will not be able to access Box. Users will be required to upgrade their browser to a version that supports TLS 1.1 or higher. You can check if your browser supports TLS 1.1 or higher here

End-of-life for Windows 7 and Windows Server 2008 approaching
It's never too early to begin preparing for end of life for Windows 7 and Windows Server 2008, which will be retired Jan. 15, 2020. As departments prepare budgets for future years, keep in mind that those operating system softwares will go end of life — meaning Microsoft will no longer support them — at the beginning of 2020. 

ON THE HORIZON

Office 365 groups will give teams expanded collaboration tools
UAB IT is planning to launch an enhancement in Office 365 called Groups. A team will be able to request a Group, which gives them an email address, calendar, planner and SharePoint site for group collaboration. The new feature is expected to launch soon.

DID YOU KNOW?
Outlook tool helps you schedule meetings with colleagues
Microsoft has released a new tool designed to give Outlook users an easier way to schedule meetings. FindTime is an Outlook add-in that allows you to quickly find time to meet with others by pinpointing times to meet via available free/busy data for your attendees as well as creating a poll where attendees can vote on the times you suggest, and even suggest new times themselves. Learn more here.
 
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June 2018
 
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.
 

Get a Group

Office 365 Groups make collaboration with your team easier 

Sign up for Office 365 Groups at UAB, and you'll get a shared email box and calendar for your team, as well as a group SharePoint site for document sharing. Learn more from the video above, or click here.

CAMPUS

Better protect information with email encryption

Protecting sensitive information you send through UAB email will be easier with encryption, which can now be applied to messages sent through Office 365 email. There are two methods to secure information: with an installed Encryption button in Outlook for 2016 for Windows, or by using the term [Encrypt] (including the brackets) anywhere in the subject line of your message. If you don’t have the encryption button for Outlook 2016 for Windows, this method will work for you. Learn more about how to use email encryption.
 

Keep track of phish with new CyberWatch web site

Keeping up to date on the latest phishing emails and scams will be easier with a new internal web site devoted to sharing news of such attempts. The CyberWatch web site at uab.edu/cyberwatch, which is open to all students, faculty and staff who log in with their BlazerID and password, will share the latest phishing email attacks and scams, with tips to help you recognize those malicious attempts to steal your information. Learn more about CyberWatch.

New secure, on-campus storage solution coming
UAB IT is introducing a new on-premise restricted storage option to serve departments that have a continued need to process Restricted/PHI data in an environment similar to UABFile, a storage solution which is being retired. The new solution will be offered at least until June 2019 but may be extended if there is a continued need on campus. Learn more about the new storage solution.
TEACHING AND LEARNING

Summer Dell discount: Get $100 off a laptop from TechConnect 

Throughout this summer, students can get $100 off the purchase of a Dell laptop from UAB IT's on-campus TechConnect store — the perfect preparation for the new school year. And with the purchase of a Dell laptop through TechConnect's laptop program, you get academic discounts, a three-year premium warranty, on-campus service and support and a loaner computer during warranty repairs. Learn more about the laptop program and its benefits.

UAB IT to parents and students: We offer free software! 
UAB IT employees have one of the best greetings for parents during summer orientation: "Did you know we offer free software?" Employees are sharing information about free Office programs, discounted laptops at TechConnect and other technology services throughout the summer as UAB welcomes incoming freshmen and their parents to campus. UAB IT and TechConnect, the on-campus technology store, are taking part in the activities fair and for the third year hosting a reception for parents. Participating in orientation allows UAB IT to introduce students to the technology services offered by UAB IT, AskIT and TechConnect.

UAB IT strengthens campus-wide partnership for classroom technology 
To help keep classroom technology up-to-date, UAB IT has formalized its partnership with the Office of the Provost, eLearning and Professional Development, UAB Facilities, and the Center for Teaching and Learning to collaborate on the criteria for classroom upgrades. The committee of representatives from each organization will meet regularly to form and endorse the strategy for establishing the standard technology needed for each classroom. Learn more about classroom upgrades.
SECURITY
 
Everyone has a mobile device — check out tips to keep it and data safe
Protecting your mobile device means also protecting your password, your apps and your data. Check out the video above for tips on keeping your phone or mobile device safe.

New state law a reminder to spring clean your data to protect sensitive info
Notifying consumers about data breaches isn't just a responsibility — it's the law. Alabama became the 50th state to pass a data breach notification law, which went into effect May 1, 2018. In addition to medical and health insurance data, the law includes the following as personally identifying information, when one or more is combined with an individual’s first name or first initial and last name: Social Security number or tax identification number; driver's license number, state-issued identification card number, passport number, military identification number, or other government-issued unique identification number; financial account number in combination with any security code, access code, password, expiration date, or PIN; and user name or email address combined with a password or security question. The new law is a good reminder to spring clean your data to protect sensitive information. Click here to learn more about data classification and how to handle restricted and sensitive information.



Sign up for 2-factor authentication and never change your password again
Have you signed up for 2-factor authentication yet? When you do, not only do you get better security for your data and accounts — you never have to change your BlazerID password again. Double your security and give yourself one less thing to worry about. Learn more and sign up for 2-factor at uab.edu/2factor.



Install PhishMe Reporter to help report suspicious emails with one click

Did you know you can report a phish with just one click? UAB offers access to PhishMe Reporter, a plugin for Outlook that automatically forwards a suspicious email to AskIT — an efficient way for you to protect yourself and others on campus. Learn more here.

COMMUNITY

'May the Force be with you': UAB IT continues Star Wars tradition at 'Solo'

The UAB IT team enjoyed an early showing of "Solo: A Star Wars Story" on Thursday, May 24, following a tradition established in December 2016 with the release of "The Force Awakens." The UAB IT staff has watched four Star Wars franchise movies so far, with some employees and their children getting in the spirit — and into costume.


Carver in magazine: 'Results-oriented and no-excuses IT'

Removing technology barriers to research, academics and more is the subject of a Toggle magazine article featuring UAB Vice President and Chief Information Officer Curtis A. Carver Jr., Ph.D. The case study on "results-oriented and no-excuses IT" is published in the magazine's upcoming issue but is available online now. Read the article here.

UAB hosts Alabama CIO Leadership group for Leadercast presentation
UAB hosted members of the Alabama CIO Leadership Association for participation in the online Leadercast on Friday, May 4, at the Hill Student Center. UAB Vice President and CIO Dr. Curt Carver serves as vice chairman of the Alabama CIO Leadership Association.
TECH CORNER


End-of-life for Windows 7 and Windows Server 2008 approaching
It's never too early to begin preparing for end of life for Windows 7 and Windows Server 2008, which will be retired Jan. 15, 2020. As departments prepare budgets for future years, keep in mind that those operating system softwares will go end of life — meaning Microsoft will no longer support them — at the beginning of 2020. Check out the status of operating systems and their upcoming end of life dates.

Reminder: UAB Box may not work on older browsers after June 15
UAB Box will not be available for use on some older browsers beginning June 15, when the services disables the TLS 1.0 encryption protocol across all Box services. After Box disables TLS 1.0, users leveraging browsers, 3rd party applications or Box applications that do not support TLS 1.1 or 1.2 will not be able to access Box. Users will be required to upgrade their browser to a version that supports TLS 1.1 or higher. You can check if your browser supports TLS 1.1 or higher here

Microsoft making changes affecting bulk emails
On June 1, Microsoft will begin changing to how email is sent by Office 365. This change does not impact Outlook clients, nor will it impact any services or devices configured to send using vera.dpo.uab.edu. Microsoft will begin rolling out a limit of three concurrent connections per mailbox when sending emails using the SMTP Authenticated Submissions client protocol. This protocol is used to send email by legacy email clients, third-party software and services, and devices such as multi-function printers. You may need to: use a different mailbox per application or device; send bulk emails in batches or use distribution lists (specialized third-party providers such as Emma or MailChimp are not affected); or use a third-party services that is designed to send large amounts of emails. Learn more here.

ON THE HORIZON

Microsoft Teams coming soon to offer collaboration and communication
Microsoft Teams is coming soon to UAB, a replacement for Skype for Business that offers greater collaboration features with easier communication and document sharing features. Microsoft Teams will replace Skype for Business in the fourth quarter of 2018. Teams boasts the same instant messaging, conferencing, and presentation features of Skype for Business but also includes new features, such as channels, a dedicated chat distribution list for a subset of members within a team; connectors, which allow you to connect to other third-party software; and a Teams mobile app so you can access it across various devices.

DID YOU KNOW?

Free Zoom video conferencing solution now available
UAB students, faculty and staff now have the ability to access Zoom video conferencing, free of charge thanks to a partnership with the University of Alabama System. Zoom provides cloud video conferencing, simple online meetings and group messaging, providing a complete conference room solution. Learn more here.

Remain a Blazer for Life: Keep your UAB email address
Keeping your UAB email address can help you keep in touch with the contacts you’ve built over your college career — and remind you that once a Blazer, always a Blazer. UAB IT is now offering students and staff the opportunity to keep their @uab.edu email addresses once they leave the University. It’s easy to sign up for the Blazer for Life email — when it’s time for you to graduate or leave your job, you’ll just set up forwarding to a separate email address. Learn more here.
 
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IT Update Banner

March 2018


A monthly report to UAB leadership and the IT community about technology projects designed to enhance the work and lives of UAB staff, faculty and students.


A tool to save you time


UAB IT developing AI tool to help answer your questions through Canvas, the app

UAB IT is working to develop chatbots — automated tools that can answer questions — for the UAB mobile app and Canvas. A chatbot will help give you personalized answers to your most frequently asked questions — and get you back to work or school quickly. In the app, it will be able to give you personalized answers. In Canvas, faculty will be able to provide their own questions so that students can "chat" and quickly get automated answers. Click the video above to learn more about the chatbot concept.


Campus


Report a tech or WiFi problem right from the UAB mobile app

Having a tech problem on campus? Now you can report it right from your phone. The UAB mobile app's IT tile is upgraded to give you easy access to report a technology problem or a campus WiFi problem. And if you are reporting a WiFi issue, your phone will be able to pinpoint for our technicians where you are on campus, so we can help more quickly. The IT tile also has easy links to IT news, the TechConnect store, email setup help, security tips, 2-factor authentication information, cloud storage information and quicklinks for technology help. Coming soon to the app, we will have even more updates — including the ability for you to move tiles around and delete those you don't need. Get the app here.

Pilot for business intelligence software Tableau launches

UAB will soon have new ways to visualize data to help make more informed decisions for the university and its students. The University of Alabama Board of Trustees last month approved the purchase of licenses for Tableau, a software that produces interactive data visualization for business intelligence. UAB IT will launch a pilot rollout of the software to those on campus already using the tool. Learn more here.

Grand Challenge can help solve local, statewide, worldwide problems

Imagine an America that has solved the problem of obesity, or an Alabama that achieves health parity in the Black Belt. Those grand ideas are what UAB is hoping to solve with its Grand Challenge, a new program aimed at solving large, complex and multi-faceted problems. “A grand challenge is a big problem that when it is eventually solved — or even partially solved — can have a big impact on society as a whole,” said Dr. Christopher Brown, vice president for Research, who is leading the effort across campus. Grand Challenges can be internal or external — obesity, nuclear war, or even developing equal educational opportunities in Birmingham. To tackle these problem UAB will combine its expertise including research, scholarship, teaching, commercialization, patient care, and community service. The plan is to have UAB students, faculty and staff get involved with this program. The Grand Challenge will accept concept papers from UAB students, faculty or staff beginning in spring 2018. An official announcement will be made in March, which will begin the process. Learn more about the Grand Challenge here.

UAB IT sprints aim to create innovation teams for campus needs

UAB IT is launching a new program to help create innovative solutions for campus needs — such as a new master calendar, a chatbot for faculty questions and cataloging community involvement across UAB. These "sprints" will give cross-discipline teams an opportunity to create a prototype for these solutions. The department has partnered with Innovation Depot to lease space at the startup incubator for teams to meet and solve these challenges. Another of the projects could be coming up with UAB-specific information to feed smart devices such as the Amazon Alexa. "These sprints give our employees an opportunity to be agile and innovative as they develop a rapid prototype to solve problems," said Vice President and CIO Dr. Curtis A. Carver Jr. The intent is to give teams a creative space to find solutions — and to include team members beyond IT professionals.

Message alerts you when email comes from external sender

Phishing emails can often mimic the email addresses of your colleagues — making you think that someone at UAB is sending you a legitimate message. Last month, UAB IT launched a new feature in UAB email that will alert you when you receive an email from outside UAB. If you have questions about the message or believe it was included in error, please contact AskIT at askit.uab.edu. Learn more here.


SERVICE SPOTLIGHT


Go back in time with File Restore for OneDrive

OneDrive is now allowing you to go back in time. Faculty, staff and students using OneDrive at UAB will now be able to recover any file changes on documents stored in the OneDrive cloud to any point in the past 30 days. Files Restore is a complete self-service recovery solution that allows administrators and users to restore files from any point in time during the last 30 days. If you suspect your files have been compromised, you can investigate file changes and go back in time to any second in the last 30 days. Learn more here.


RESEARCH


Research computing web site highlights services, research

UAB IT has launched a new research computing web site that highlights the research accomplished using the university's supercomputer — the fastest in the state — as well as the unique services offered by the UAB IT Research Computing team. View the web site here.


OPERATIONS & ADMINISTRATION


As part of ongoing efforts to improve customer service by UAB IT's Desktop Services unit, the group has reduced its problem resolution time to one day. That means if you submit a ticket for a problem with your computer equipment, it should be fixed in one day. Desktop Services will now be working to achieve same-day resolution of problems, and to reduce the time it takes to replace a desktop. "We want to get our customers back to functionality within two hours when their desktop computer is replaced," said Jamie Witter, associate director of IT Client Services. UAB IT has also added service survey to the closure emails for AskIT and Desktop Services customers who have submitted incident and request tickets in the IT Service Portal. The surveys are part of the overall UAB IT effort to improve customer service. Learn more here.


UDrive files moving to the cloud; clean up your files to prepare


UAB IT is undertaking an initiative to move content stored in UABFile, UAB IT’s on-premise storage solution to the cloud, which will provide greater flexibility and be more cost-effective. Content stored in department share drives on UABFile will move to SharePoint online. UABFile also includes individual user drives (aka Home/UDrives), whose content will be migrated to OneDrive. Both cloud storage solutions can be accessed through the Office 365 dashboard. As part of the project, UAB IT is asking those who use UABFile and home/UDrives to clean up their files and remove unnecessary or Restricted/PHI information. Learn more here.


TEACHING AND LEARNING


Classrooms set for technology upgrade over spring break

Ten UAB classrooms will receive updated technology over spring break this year. The upgrades are part of a plan to upgrade 20 classrooms per year over the next three years. Led by faculty members and the Center for Teaching and Learning, the improvements will give faculty members a more consistent technology experience. Updated technology includes remote management, so problems can be resolved quickly by UAB IT technicians. UAB IT is also working on plans to upgrade technology in more classrooms over the next fiscal year. Click on the video above to learn more about how classrooms are being upgraded.


SECURITY


Using University computers and resources? Use common sense

Faculty, staff and students can follow some common sense guidelines to avoid unacceptable uses of University technology tools. UAB's revised Acceptable Use policy, published in late 2017, gives clear guidance on how faculty, staff and students should use University computers, mobile devices and other technology tools. Learn more here.

Warnings to be sent about emails to UAB with SSNs, credit card numbers

This spring, emails sent to @uab.edu addresses that contain credit card or Social Security numbers will result in a warning about unprotected messages that contain Restricted information. UAB IT is already blocking the sending of emails from @uab.edu addresses if the message appears to contain a Social Security number or credit card number. Sending credit card or Social Security numbers via email can make you or others more vulnerable to identity theft — and is against UAB policy. The change is expected to be rolled out at the end of this month. Learn more here.

It's tax time — beware of scammers out to take advantage

Tax season is the perfect time for scammers to try to take advantage of you, information security professionals with UAB IT warn. According to the IRS, sophisticated phone scams targeting taxpayers, including recent immigrants, have been making the rounds across the United States. Callers claim to be IRS employees, using fake names and bogus IRS identification badge numbers. They may know a lot about their targets, and they usually alter the caller ID to make it look like the IRS is calling. Learn more here.

Help us reduce restricted data: If you don't need it, delete it

Storing confidential information — particularly information classified as restricted — endangers students, faculty and staff. If you have stored Restricted/PHI data, such as SSNs, on your computer, departmental server, UABFile drive or in cloud storage such as OneDrive or Box, you need to review your files and delete or redact any information that is no longer needed, especially as UAB IT begins a campaign to migrate data stored in UABFile to the cloud. You can click here or on our new data reduction page to learn more.


COMMUNITY


UAB IT employees recognized for service that totals nearly 500 years

Last month, UAB IT honored 39 employees whose experience at UAB totals 495 years. The annual Service Awards luncheon recognized employees in disciplines across the department, from desktop technicians to developers. "We want to recognize your contributions," said Vice President and CIO Dr. Curtis A. Carver Jr. "Day after day, you make a difference. You empower others to change the world."

UAB IT kicks off department's Benevolent Fund campaign with auction

UAB IT raised more than $800 at a silent auction last month to help kick off its UAB Benevolent Fund campaign. The auction — which featured donations of everything from a Star Wars USB charger to an Amazon Show — was held to help raise funds for the Benevolent Fund. Thanks to the generosity of employees and participants in the auction, UAB IT is nearing its goal for the campaign, which ends March 15.

Check out the TechBirmingham events scheduled for March

TechBirmingham will have multiple events in March that may be ideal for IT professionals at UAB. On March 6, there will be a volunteer recruitment for IT professionals. This event is for individuals interested in helping to develop high school students interested in being tech professionals. Tech Tuesday is scheduled for March 20. On March 22, there is a Birmingham Women in Technology lunch. This event will focus on women working in cybersecurity. Angela Carlisle, Protective Life’s AVP of Information Security Risk Management, will speak on her experience in the field. Visit the TechBirmingham event page for additional details on these events.

TECH CORNER

Board of Trustees approves new telephone system for UAB

The University of Alabama System Board of Trustees last month approved a new telephone system for UAB. The voice over internet protocol system — known as VOIP — will allow UAB to use the Internet as the transmission medium for telephone calls rather than by traditional circuit transmissions. The project is expected to take at least 18 months to implement across campus.


ON THE HORIZON


New procurement system proposal going before UA Board of Trustees

UAB IT will present a request in April to the University of Alabama System Board of Trustees for a new procurement system. Earlier this year, UAB IT was approved for a new telephone system and Tableau business intelligence software.


Remain a Blazer for Life: Keep your UAB email address


Keeping your UAB email address can help you keep in touch with the contacts you’ve built over your college career — and remind you that once a Blazer, always a Blazer. UAB IT is now offering students and staff the opportunity to keep their @uab.edu email addresses once they leave the University. It’s easy to sign up for the Blazer for Life email — when it’s time for you to graduate or leave your job, you’ll just set up forwarding to a separate email address. Learn more here.

 

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February 2018
 
A monthly report to UAB leadership and the IT community about technology projects
designed to enhance the work and lives of UAB staff, faculty and students.
 

Saving you time 

UAB IT working with strategic partners to automate tasks 

At UAB, your time is valuable, whether you are teaching, advising students, conducting research, or running business or administrative operations. UAB IT is working with its strategic partners to find ways to make some of your tasks more efficient, so you have time to get back to the most important parts of your job. Take a look at the video above to see some of the ways we are automating processes to give you back some more hours in your day.

CAMPUS
New message will alert you when email comes from external sender
Phishing emails can often mimic the email addresses of your colleagues — making you think that someone at UAB is sending you a legitimate message. This month, UAB IT will be launching a new feature in UAB email that will alert you when you receive an email from outside UAB. Learn more here.
 
Remain a Blazer for Life: Keep your UAB email address
Keeping your UAB email address can help you keep in touch with the contacts you’ve built over your college career — and remind you that once a Blazer, always a Blazer. UAB IT is now offering students and staff the opportunity to keep their @uab.edu email addresses once they leave the University. It’s easy to sign up for the Blazer for Life email — when it’s time for you to graduate or leave your job, you’ll just set up forwarding to a separate email address. Learn more here.



UDrive files moving to the cloud; clean up your files to prepare
UAB IT has undertaken an initiative to move content stored in individual on-premise home drives, also known as UDrives, to OneDrive, a cloud storage solution. This is part of a larger project to move content in the on-premise UABFile, which includes department share drives, to the cloud. OneDrive is already available for free to all students, faculty and staff. Moving content to OneDrive will provide greater advantages in file collaboration and accessibility. . Learn more here.
 
Desktop making strides in efforts to improve customer service
UAB IT's Desktop Services is continuing its improvement plan to boost its customer service rating through HDI, a leading customer service consultant. Eyeing a goal of 1 day for its average incident resolution time by spring, Desktop is averaging 1.5 days currently, down from 3.5 days in fiscal year 2017. The rate of incidents resolved remotely has risen to 35 percent, up from 28 percent in fiscal year 2017. Learn more about the customer service improvement plan here.
SERVICE SPOTLIGHT

Qualtrics survey tool now available to all students, faculty and staff
The Qualtrics research suite, an online survey tool, is now available for free to UAB students, faculty and staff. Previously, licenses were limited to schools who had subscribed to it. Qualtrics is an online survey tool that allows you to build complex surveys that fulfill a variety of research needs. The tool can help you build and distribute surveys and analyze responses, all from one convenient online location. Learn more here.
RESEARCH
MATLAB license renewed for campus, includes training courses
UAB has renewed the total academic headcount (TAH) license for MATLAB for 2018, which includes self-paced training courses on the software tool. In addition to the renewal, UAB IT has upgraded the license to include the full suite of MATLAB tools available from the mathworks. Learn more here.

NIH grant recognizes 'excellent' computing facilities at UAB
A UAB researcher's grant application received the highest impact score from the National Institutes of Health because of the clinical and computing resources on campus. Dr. Adrienne Lahti, director of the Division of Behavioral Neurobiology at UAB and a new user to the research computing cluster, submitted a grant to the NIH in 2017 and places in the first percentile. The NIH reviewer commented, “Excellent imaging, clinical and computing facilities in place.” Lahti’s application has secured $4 million — or up to 10 years of income — for her lab as she and her team research schizophrenia using multimodal brain imaging techniques utilizing the supercomputing cluster. Learn more about UAB's supercomputer — the fastest in Alabama — here.
OPERATIONS & ADMINISTRATION

Mac users should update computers with latest operating system
Campus faculty and staff who use Apple computers should update their machines with the latest available operating system to keep their computers secure. UAB IT recommends that all Apple computer users who can update to High Sierra 10.13.3 to improve security and stability. The update is a patch for vulnerabilities caused by Meltdown and Spectre. Patches are also available for systems that cannot upgrade to High Sierra.
 
Help UAB IT improve customer service with new survey
UAB IT will be adding a customer service survey to the closure emails for AskIT and Desktop Services customers who have submitted incident and request tickets in the IT Service Portal. The surveys are part of an overall UAB IT effort to improve customer service. Learn more here.
TEACHING AND LEARNING

VP as professor: Teaching helps connect to faculty and students

When Vice President and Chief Information Officer Dr. Curt Carver hears concerns about technology from faculty members, he understands firsthand. That’s because Carver is a faculty member himself — teaching five courses this semester, including two online information security courses at UAB. “I believe that IT leadership should consume our own technology,” Carver said. Learn more here.
SECURITY
 
More than 1,700 sign up for no password expiration
More than 1,700 students, faculty and staff members have signed up for Duo Security, a 2-factor authentication tool that provides better security and eliminates password expiration for their BlazerID passwords (unless their accounts are compromised). Learn more here.

No exam worries: Duo will no longer be tied to Canvas authentication
Beginning Friday, Feb. 2, UAB IT will remove Duo authentication from Canvas in response to students and faculty concerns about not having access to mobile devices when logging into Canvas for exams. If you are interested in signing up for Duo 2-factor authentication you can do so without having to worry about not having access to take exams.  Two-factor authentication is one of the most valuable tools to lower the risk of theft of your credentials and information AND an added benefit is that your BlazerID password doesn’t expire.

Warnings to be sent about emails to UAB with SSNs, credit card numbers
This spring, emails sent to @uab.edu addresses that contain credit card or Social Security numbers will result in a warning about unprotected messages that contain Restricted information. UAB IT is already blocking the sending of emails from @uab.edu addresses if the message appears to contain a Social Security number or credit card number. Sending credit card or Social Security numbers via email can make you or others more vulnerable to identity theft — and is against UAB policy. The change will be rolled out in March. Learn more here.

Help us reduce restricted data: If you don't need it, delete it
Storing confidential information — particularly information classified as restricted — endangers students, faculty and staff. If you have stored Restricted/PHI data, such as SSNs, on your computer, departmental server, UABFile drive or in cloud storage such as OneDrive or Box, you need to review your files and delete or redact any information that is no longer needed, especially as UAB IT begins a campaign to migrate data stored in UABFile to the cloud. The video above has more tips on reducing data, and you can click here or on our new data reduction page to learn more. 
COMMUNITY
TechBirmingham events include luncheon, conference this month
TechBirmingham has a number of events in February that may be of interest to IT professionals at UAB. On Feb. 20, TechTuesday will feature Eric Martin Scott discussing intellectual property rights for programmers and developers. On Feb. 22, new members and those interested in joining can learn more about TechBirmingham. And on Feb. 28, there is a Momentum Leadership Conference with special pricing for TechBirmingham members. Visit the TechBirmingham events page to learn more about these events.
TECH CORNER
 

'I believe this is gonna be our finest hour'
Need a go-to catch phrase? The video above offers five movie lines every IT professional should know — in case you need a little diversion today.

UAB IT begins process for upgrading Active Directory environment
In January, UAB IT began the upgrade for the current Active Directory environment from 2008 R2 to 2016. This upgrade will ensure the maintainability of the directory services infrastructure. This process will begin with the schema extension, then UAB IT will replace each current domain controller with a new 2016 domain controller. Once all domain controllers are replaced, the functional level will be increased. 

ON THE HORIZON

App upgrade coming: Move tiles, report technology and WiFi problems
The UAB mobile app is getting another upgrade that adds better functionality and new features to help you get what you need on campus. Among the changes are the ability to hide and rearrange tiles, so you can pick the tiles you need to see most by moving them around or hiding them altogether. as well as a revamped IT tile that will let you report technology problems and report WiFi problems right from your phone. And when you report a WiFi program, your phone will pinpoint for our technicians just where the WiFi outage or issue is.

New phone system, Tableau proposals going before UA Board of Trustees
At this month's University of Alabama Board of Trustees meeting, UAB IT leadership will present proposals regarding a new telephone system — voice over IP telephone — and Tableau business intelligence software. If approved, the new telephone system would likely take about 18 months to implement on campus. 

DID YOU KNOW?
Student Improvements Strategic Roadmap
 
Tech upgrades improve students' lives from freshman year beyond graduation: With its strategic partners, UAB IT has helped make technology changes to improve students' lives from the moment they step on campus and beyond — with streamlined scheduling tools, improved WiFi and more. Learn more from the video above.
 
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Emails containing credit card or Social Security numbers sent from external parties to @uab.edu addresses will soon result in a warning about unprotected messages that contain Restricted information.

Users who receive such warnings must notify the external party that the sending of Restricted information to UAB employees or students is prohibited. If such emails are part of a current business process, that process should be re-engineered to eliminate the use of Social Security numbers or credit card information.

UAB IT is already blocking the sending of emails from @uab.edu addresses if the message appears to contain a Social Security number or credit card number. Sending credit card or Social Security numbers via email can make you or others more vulnerable to identity theft — and is against UAB policy.

Social Security numbers and credit card numbers are classified as Restricted/PHI under the Data Classification Rule.
UAB IT has undertaken an initiative to move content stored in individual on-premise home drives, also known as UDrives, to OneDrive, a cloud storage solution.

This is part of a larger project to move content in the on-premise UABFile, which includes department share drives, to the cloud.

OneDrive is already available for free to all students, faculty and staff. Moving content to OneDrive will provide greater advantages in file collaboration and accessibility.

Individuals who have a Home/UDrive can choose to migrate the content in their UDrive to OneDrive themselves, or UAB IT can move it for them. If you have a UDrive or Home Drive and would like to migrate your own content, please see the instructions here.

Before moving your content from UABFile to OneDrive, you should eliminate unneeded files and data that is classified as Restricted/PHI from your UABFile storage. Please refer to the Data Classification Rule to see what is classified as Restricted/PHI data, the Data Protection Rule for guidance on storing and sharing Restricted/PHI data, and the Data Reduction web site for guidance on finding and removing Restricted/PHI data.

UAB IT will be migrating the content in department share folders, in coordination with department representatives. If you have access to one or more department shares, you will be notified before the content is moved.