When You're Not Feeling Well

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+ Not Feeling Well?

During normal business hours of operation, call the clinic nurse.

Adult clinic nurse: (205) 801-8415

Pediatric clinic nurse: (205) 638-9285

The nurse on call will speak with you about your health and determine what actions need to be taken. If someone does not answer when you call, please leave a message with your name, your date of birth, and the best phone number to receive a return call.

+ When to Call 9-1-1

  • Difficulty breathing

  • Rapid, painful breathing and/or shortness of breath

  • Weakness on one side of the body

  • Slurred speech

  • Unresponsive, sudden change in behavior, confusion

+ When to Call the Nurse Immediately

  • A temperature of 101 degrees or higher

  • Severe headache

  • Cough with chest pain and fever

  • Pain not controlled with prescription pain medication

  • Vomiting or Diarrhea that does not go away and your child also has decreased urine output

+ After Hours Medical Care

Adult Patients

If you need to speak to someone about a medical problem outside regular office hours (8:00 A.M. to 5:00 P.M., Monday through Friday), please call (205) 934-3411 and ask to speak with the Hematology Physician on-call. If for any erason you cannot reach the designated individual providing coverage, you should go to the Emergency Department at the University Hospital, located on 18th Street South between 5th and 6th Avenue.

Pediatric Patients

If you need to speak to someone about a medical problem outside regular office hours (8:00 A.M. to 5:00 P.M., Monday through Friday), please call (205) 638-9100 and ask to speak with the Hematology Physician on-call. Please use after hours number for emergencies only. 

+ Tips for Receiving Better Care in the ED

Where Can I Park & How Much Does It Cost?

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Where Can I Park & How Much Does It Cost?

The Kirklin Clinic of UAB Hospital (TKC) (Adult Patients)

Convenient parking is located in the deck adjacent to the Clinic at 2100 6th Avenue South. Etner near the corner of Richard Arrington Jr. Blvd. and 6th Avenue South. The rates are $2 for the first hour and $1 for each additional hour. The most you will pay in a 24-hour period is $6 for each day. You can pay either at the lobby kiosk or at the exit gate.

The deck is connected to the second floor of The Kirklin Clinic of UAB Hospital by a weatherproof skybridge. The fee for parking increases according to time spent in the deck.

Patients can be dropped off and picked up at the front door of TKC where a friendly Guest Relations team member will be waiting to assist the patient.

To drop off or pick up a patient at the front door of TKC, enter the semi-circle entrance in front of TKC. 

Valet parking is also available at the front entrance of TKC. There is a flat rate fee of $7.

  1. Follow the signs for valet service at the front door.

  2. A friendly Guest Relations team member will be waiting to assist the patient at the front entrance.

  3. An escort can be scheduled prior to your visit by contacting Guest Relations at (205) 934-CARE (2273)

 

parking childrens of alabama

Children's of Alabama (Pediatric Patients)

One parent may park in the 7th Avenue Parking Deck or the 5th Avenue Parking Deck at no charge. The rates are $1 per hour and the most you will pay in a 24-hour period is $5 for each day.

The cost of getting out of the deck without a validated ticket is $25. Have your parking ticket validated at one of the Clinics or Information Desks. You can pay at one of the kiosks located on the main street near the 5th Avenue and 7th Avenue Crosswalk.

When exiting the parking deck, insert your ticket stub into the kiosk at the exit gate. When your ticket has been paid or validated the gate arm will rise, allowing you to drive out of the parking deck.

The parking machines do not rely or recognize green arm bands. PARKING TICKETS MUST BE VALIDATED OR PAID.

*Children's provides 24/7/365 valet services for patient's families visiting their Emergency Department located at the corner of 5th Avenue South and 16th Street. Valet services are also provided for guests who use wheelchairs or other mobility assistance devices to get around the Russell Campus. This is a free service to guests.  

FAQs

+ Do I call before coming in?

  • Yes, you must call first.

+ What insurance do you accept?

  • We accept all insurance coverages

See Billing, Health Records & Patient Rights for more information.

+ Can I come in for pain management if I am not a UAB or Children's patient?

  • No, you need to establish care first by scheduling an appointment. 

+ If I need to talk with the doctor/medical staff and need advice, what should I do?

  • Adult patients should call (205) 572-1224

  • Pediatric patients should call (205) 638-9684

  • If there is no answer, please leave a message and we will return your call as soon as possible.

+ What if me or my child has a pain crisis? Can I be seen in your clinic?

Yes. We always want you to call us if you have a crisis.

  • Adult patients should call (205) 801-8415 and select option #3

  • Pediatric patients should call (205) 638-9285

+ How do I make an appointment?

  • Adult patients should call The Kirklin Clinic — (205) 801-8415

  • Pediatric patients should call Children's of Alabama — (205) 638-9285

+ When are patients seen in the Sickle Cell Disease Clinic?

  • Adult patients are seen Monday-Friday from 8:30 A.M. - 5:00 P.M.

  • Pediatric patients are seen Monday-Friday from 8:00 A.M. - 4:30 P.M.

+ Are there certain days for individuals to get transfusions?

  • We offer tranfusion therapy both chronic (scheduled) and acute (as needed) Monday-Friday in both clinics.

+ Are parents or significant others allowed to be in the room with the patients?

  • Yes, parents/significant others are allowed to be in the room at The Kirklin Clinic for adults

  • Children's encourages parents/support person(s) to spend as much time as they can with their child and to participate in their child's care 24 hours a day (Overnight stays are limited to two parents/support person(s). Please be sure to check with your nurse for complete visitation guidelines.

For additional resources for parents visiting Children's of Alabama, you can get more information on their website.

+ What does it mean to "transition"?

+ What else do I need to know?

  • Adult patients MUST HAVE A DRIVER if you need to receive pain medication. 

  • Pediatric patients with transporation needs should call Kid One Transportation
    (800) 543-7143.

For more information on what to do when your child is having a pain crisis, you can find that information on the Children's of Alabama website.