October 17, 2017

UAB to streamline employee access to health care

answer lindaBeginning Nov. 1, all UAB, UAB Medicine, and Triton/VIVA employees, their spouses and dependents plus retirees can get help connecting with UAB Medicine caregivers.

UAB Medicine 4YOU will provide dedicated appointment and nursing specialists to assist with access to office visits, the UAB eMedicine online service, Urgent Care, the myUABMedicine patient portal, LiveChat and more.

“This benefit is in direct response to requests from our UAB family for a more streamlined approach to access,” said Andy Hare, director of ambulatory access. The goal, he said, is to provide stellar customer service that results in a better patient experience.

UAB Medicine 4YOU will help employees navigate the wide range of health care services that UAB Medicine offers, says Alesia Jones, chief human resources officer for UAB.

“Our employees enjoy working in a world-class academic medical center and most of them choose to get their medical care here, so this is a positive benefit — directly linked to your employment at UAB, UAB Medicine, or Triton/VIVA,” Jones said. “UAB is always searching for ways to improve the benefits offered to our employees and their families, and UAB Medicine 4YOU will make it easier for them to obtain care.”

To access this new service, call 205-975-4YOU (4968) or visit uabmedicine.org/4YOU.