Student Complaint Policy

Student Complaint Policy

Abstract:
This policy establishes UAB's commitment to and process for reviewing and resolving student complaints.
Effective Date:
10/1/2013
Responsible Party:
Contacts:
One Stop Student Services
Administrative Category:
Applies To:
Students
Keyword(s):
Material Original Source:

University of Alabama at Birmingham – Office of the Provost

Student Complaint Policy

October 1, 2013

 

Policy Statement

UAB is committed to reviewing and responding to student complaints appropriately. A complaint is an expression of discontent based on the result of behavior or circumstances that the student believes are unjust, unsafe, inequitable, or create an unnecessary hardship. Students who attempt to resolve issues directly with the appropriate parties and are not satisfied may file formal written complaints through BlazerNET. Complaints should include any involved parties so that UAB can fully investigate the concern. One Stop Student Services receives complaints submitted through BlazerNET, directs them to appropriate campus offices (when necessary), and ensures that students receive feedback. Students may not make anonymous complaints in BlazerNET, nor may they make complaints on behalf of other individuals.