Cold, flu or COVID got you down? Skip the waiting room and get a diagnosis and treatment plan online.

There is no need to leave the house to get help with cold, flu or COVID symptoms with UAB eMedicine’s virtual diagnostic and treatment services.

Stream E medicineWhen body chills and a fever start coming on, the last thing one wants to do is leave the house. Often it is hard to tell the difference between various illnesses and whether there is an appropriate course of treatment that can offer relief. If symptoms of cold, sore throat, flu or COVID are present this season, UAB eMedicine online urgent care can help patients get better fast without leaving home.

“UAB eMedicine is the most efficient and cost-effective way to get care for urgent care illnesses,” said Eric Wallace, M.D., medical director for Telehealth at UAB Medicine. “It allows patients to get care from the comfort of their own homes. Furthermore, it frees up in-person urgent care for illnesses that can’t be taken care of at home. I encourage people to give UAB eMedicine a try and start getting care in a faster and less expensive manner.

For on-demand urgent care, please visit

The two online urgent care options are designed for relatively common conditions, such as cold/flu, sinus infection, stomach issues, female bladder infection, pink eye, low back pain, skin conditions, and more. Options are available to existing UAB patients and non-patients alike.

The first option is an online questionnaire, available 24 hours a day, seven days a week. Patients complete a short online interview detailing symptoms and other pertinent information. The questionnaire is then reviewed by UAB Medicine health care providers. A diagnosis and recommended treatment plan will be provided, usually within an hour during normal business hours, or early the following morning for an off-hours submission. Prescriptions, if necessary, will be filed directly with a patient’s preferred pharmacy. The cost for this option is $25, and patients must be at least 18 years old. 

The second option, an urgent care video visit, is for those desiring more personal interaction. Patients can go online to request to speak to a provider face to face via video, without an appointment. Wait time for the video visit is usually under 10 minutes. In most cases, the provider will be able to evaluate symptoms, make a diagnosis and suggest a treatment plan. Prescriptions can be sent to a patient’s pharmacy within minutes. This option costs $59, and patients must be at least 18 years old.

Go to UAB eMedicine to access either the online questionnaire option or the urgent care video visit.