About AskIT!

The AskIT help desk is the point of contact in the multi-tiered help desk service. AskIT provides free phone support or in-person computer support for all UAB Researchers, Faculty, Staff and Students (by appointment).

The AskIT analysts work to triage or solve any problem and refers unresolved issues to the appropriate level of service and support group.

We have several options for you to choose from when reporting or requesting service:

• Call us at 996-5555 - On Campus, the number is 6-5555!
• Report your problem online with our Footprints system
• Email your issue to AskIT@uab.edu.
• Come in to see us!! We have two locations to serve you.
  • AskIT - LHL is located on the first floor of the Lister Hill Library and is open during library hours.
  • AskIT - Blazer Hall is open Monday thru Thursday from 3:00-6:00 pm and is located in Blazer Hall Room 128, to the left of the welcome desk near the front entrance. A student badge must be presented for access to the building.