UAB's Department of Instructional Technology recommends the following for optimal performance of Blackboard Learn on your computer. If your computer is not set up correctly, you will experience errors in feature functionality.
You should use a browser that is fully certified by blackboard. Check for supported browsers here. To learn how to check which version you are using click here.
NOTE: Multiple versions of Java installed on the same computer can cause errors to occur. It is highly recommended that you remove all Java versions and only have the UAB-recommended version of Java installed.
To learn how to check your Java version click here. To learn how to determine and remove multiple versions of Java click here. To learn how to install Java click here. To learn how to turn off automatic updates click here.
Disable all pop-up Blockers. To learn how to disable your pop-up Blocker click here.
Your Microsoft Office must be up to date with the latest patches. To learn how to check and update Microsoft Office click here.
Plug-ins that must be installed: RealPlayer, Adobe Reader, Flash Player. To learn how to check for Plug-ins click here.
You must Accept/Run the Security Certificate when prompted at logon. To learn how to Accept/Run Security Certificates click here.
Got an immediate issue? Contact AskIT ______________________