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LibQUAL+™

LibQUAL+™ is a web based survey that libraries use to solicit, track, understand, and act upon users' opinions of service quality. This survey is offered to the library community by the Association of Research Libraries (ARL).

The files listed below are from the  2005 LibQUAL+ survey.

2005 Survey Results (PDF format)

2005 Results Summary (PDF format)

2005 Participant Comments

2005 Library Response to Comments