FAQ
(Frequently Asked Questions)

Q:  Who can use the Learning Resources Center?

A: The LRC is jointly funded by the School of Health Professions (SHP) and the School of Nursing (SON) for supporting the curricula of these two schools.  Consequently, students and faculty of the SHP and the SON have priority in the use of the facility.  Students and faculty from other schools and departments at UAB may also use the facility on a pay-per-use basis, subject to availability.  Room rates may be viewed here.


Q:  What are the LRC's hours?

A: The LRC's regular operating hours, during academic terms, are as follows:

Monday - Thursday, 7:00 a.m. - 9:00 p.m.
Friday, 7:00 a.m. - 7:00 p.m.
Saturday, 9:00 a.m. - 5:00 p.m.
Sunday, Closed

Hours are reduced during semester breaks, 7:30 a.m. - 4:30 p.m., and the LRC is closed on Saturdays during the breaks.



Q:  How do I reserve a classroom in the LRC, Scrushy, Webb, or Nursing buildings?

A:  All rooms in the LRC and most classrooms in  the SHP and the SON are reserved through the LRC.  A room reservation request form, available online or in the LRC, should be completed and forwarded to Albertha Smith, AV Coordinator.  Although classrooms are normally booked well in advance of any given semester, last-minute requests may be submitted (on the same form) and a room usually assigned within the same day.  An email confirmation is issued to each requester after a reservation is processed.  Room request forms may be submitted to the LRC electronically, through the Facilities Scheduling section of this site, or on paper to Room 203A, Zip 1270, or faxed to 5-9554.  From off campus, forms may be sent electronically through the section noted above or mailed to University of Alabama at Birmingham, Learning Resources Center, 1530 3rd Ave. So., Birmingham, AL 35294-1270 or faxed to (205) 975-9554.


Q:  Can I view schedules for classrooms in the LRC, Scrushy, Webb, or Nursing buildings?

A.  You may do so via the LRC’s Scheduling page (click the Scheduling button of the main menu) or go directly to the WebViewer here.  The WebViewer has lots of features that allow you to view the features of a room, who is occupying it at any given time, and a weekly calendar of events in the room.


Q.  What guidelines does the LRC use in scheduling classrooms?

A.  Following are the guidelines that we follow in the room scheduling process:

  • Scheduling deadlines are established, based upon those issued by the Registrar’s Office, and announced via e-mail to all faculty and staff.

  • Room assignments are made only after all requests meeting the deadline are submitted. The time period immediately following the deadline allows the LRC to start with a “clean slate”, so to speak, and then begin matching classes to the most appropriate spaces to help ensure best fit for all.

  • In determining best fit, we consider the following:

  • Size of space in relation to size of group;

  • Special equipment needs in relation to specialized facilities, e.g., courses using video teleconferencing in LRC 104 or LRC 114;

  • Consistency in the room assigned to each group to avoid confusion about where classes meet from day to day or week to week;

  • Proximity of available classrooms to faculty offices/departments/buildings.

  • We distribute room assignment confirmations soon after the announced deadline, and then only after we feel that room assignments are relatively stable and satisfactory. Confirmations are sent to the persons submitting requests on behalf of faculty and, to the extent possible, to the faculty members themselves.

Q:  As a faculty member, how do I find out what media is available in the LRC to support a course that I teach?

A:   The LRC has an online catalog here that you may browse or search, and it is always current.



Q:  As a faculty member, how do I go about acquiring media for use in my course?

A:   The LRC Director can conduct a search among various media publishers to locate materials related to specific topics.  Information on materials that might be relevant are then shared with the requesting faculty member for possible order and evaluation.  When the faculty member determines which materials might be the most appropriate, the LRC orders the materials for an evaluation period.  When the materials arrive, the LRC notifies the faculty member, who evaluates the materials and determines which ones, if any, should be purchased.  The LRC must be assured that faculty requesting materials are committed to using them - either in the classroom or through assignment to their students.  Evaluation forms are issued to the faculty member(s) for completion during the review process, and the completed forms are placed on file for future reference.



Q:  As a faculty member, how do I place materials for my students on reserve in the LRC?

A:  Place items, such as article reprints, into a manila folder, along with a table of contents for items within the folder, and bring it to the Information Desk of the LRC.  One of the LRC staff will create a record for the folder in our circulation system database and immediately provide you with a call number for the item.  The call number should be distributed to students who will be using the folder, because it's the fastest way to locate materials in our collection.  If you wish to place an audiovisual item on reserve, simply bring it to the Information Desk, and we will create a record in our database for that, too, and provide you with a call number for it.



Q:  As a faculty member, how do I go about getting software installed in the LRC for my students or class to use?

A:  Requests for installation of software in the LRC should go through the Director's office.  The software media should be forwarded to the Director at least one week prior to the date of use.  The Director will subsequently submit a work order to AskIT for installation of the software.  A copy of the license agreement must accompany the media and is a prerequisite for installation.  Upon successful installation and testing of the application by AskIT, the LRC will notify the faculty member who requested the installation.



Q:  As a faculty member, how do I get equipment that I might need for a class presentation?

A:  Audiovisual and computer equipment for class presentations should be included as part of room reservation requests.  Of course, this presumes some prior planning on the part of the instructor.  However, last minute needs can be accommodated by requesting the equipment directly from one of the AV Technicians or contacting the Information Desk of the LRC.  Last minute requests may take a little longer to retrieve and deliver and are subject to availability, but the staff will do its best to accommodate your needs.

Clinical equipment (other than physical assessment instruments available at the Information Desk) and consumable supplies may be used as part of a class presentation or lab activity, if they are used within the LRC.  Such items should be requested directly from the LRC's Clinical Lab Coordinator in advance of your class.  Because our clinical equipment is available in limited numbers, and in some cases as a single unit, equipment must remain in proximity to the clinical labs for others to use on short notice.  Clinical equipment is often very expensive, so it's important that the Clinical Lab Coordinator personally manage and maintain it to ensure that it remains in optimum condition.  Also, the Coordinator's scope of responsibility for clinical resources extends throughout, but not beyond, the LRC. 


Q:  As a faculty member, I'm using slides that I would like to incorporate into my PowerPoint presentations.  Any ideas?

A:  The LRC offers a slide-scanning service for faculty and staff.  Simply take your slides to the Information Desk in the LRC, and complete a short order form.  Depending upon the number of other orders currently in queue, your slides will be processed as soon as possible.  You will be contacted when your order is ready for pickup.


Q:  As a faculty member, where can I get a CD-ROM or DVD, that I have produced for my students, duplicated?

A:  The LRC provides a CD and DVD duplicating service if you provide the blank media on which to make the copies.  Take the materials that you want duplicated, along with the blank media, to the Information Desk of the LRC and complete an order form.  All duplication is performed in the evenings, so you should expect at least a 24 hour turnaround time for completion of the order.



Q:  I'm a student, and my friends and I would like to use a small conference room to work on a class project.  How do I get one?

A:  During normal hours of operation, students may reserve one of our small-group rooms for two or more persons.  This will require the presentation of at least two valid, UAB student I.D.s by the requestors.  After completing the reservation form, students will be accompanied by an LRC staff member who will open the assigned room.



Q:  What kinds of rooms are available in the LRC and what do they cost if I'm not a faculty member or student of the SHP or the SON?

A:  Other UAB entities may use the facilities on a pay-per-use basis.  See the section on Facilities Scheduling for details.



Q:  Can we have food and drink in the LRC?

A:  Yes, but we ask that you clean up all food and drink spills and dispose of all waste properly upon leaving the area you use.  We ask that you be especially careful if you take food and drink into the computer classrooms.  Because the computer systems are mounted beneath the desktops, spillage could seep down into the computer and monitor below.



Q:  Does the LRC have the capacity for video teleconferencing?

A:  Yes.  The video teleconference facilities in LRC 104 and LRC 114 are available for use, free of charge, by the SHP and the SON and on a pay-per-use basis by other UAB entities.  There is a two-hour minimum required in using the facility, and the cost includes the assistance of a technician on site.  However, technical support is available only during normal LRC hours of operation.  Teleconferences originating in the LRC may be IP or ISDN, although the latter is recommended for greater reliability and quality of service.



Q:  Does the LRC have a satellite downlink for receiving satellite teleconferences?

A:  No, but Hill University Center (HUC) does.  HUC has rooms that may be reserved for receiving and participating in a satellite teleconference.  The contact number for the HUC Scheduling Office is 934-8100.


Q:  I'm a student.  Is there any way that I can get an e-mail account here?

A:  Yes.  There are a few procedures you must follow to (1) register yourself in UAB's Electronic Phonebook and then (2) request an account through UAB's Data Post Office (DPO).  If you would like to proceed with establishing an e-mail account at UAB, do so by registering.



Q:  Does the LRC have software for producing documents and presentations?

A:  The LRC computers have the Microsoft Office suite installed, and within this suite of applications are Word (word processing), PowerPoint (presentation), Excel (spreadsheet), Access (relational database), Publisher (desktop publishing), and FrontPage (web page development).  Image editing tools are also available.  Printing documents is accomplished on the computers in the LRC commons through a print charging system, and there is a small, per-page charge for doing so.   Cards for printing may be purchased at the Information Desk in increments of $1.50, $2.50, or $4.50 plus a $.50 one-time charge for the card.  Once depleted, cards may be reprogrammed any number of times for any amount.



Q:  Are there any study areas in the LRC?

A:  Keep in mind that the LRC was designed to support electronic based resources and interactive learning, rather than quiet study.  In a facility where a variety of audiovisual and computer based media are used and activities are anything but quiet, study areas don't fit in very well.  However, there are four small rooms that have been set aside as community study rooms - 240, 246, 258, and 264.  We ask only that students using these rooms respect the needs of others who might be using the rooms.  Also, there are plenty of quiet areas in which to study across the street at Lister Hill Library.



Q:  Is there a phone in the LRC that I can use?

A:  There are three "house" phones from which you may call anywhere on the UAB campus - located in the student lounge, in the LRC lobby, and the clinical skills lab.  A pay phone is located in the student lounge for placing off-campus calls.



Q:  How do I get an annoucement placed on the video kiosk systems in the LRC and the Nursing Building?

A:  The announcement should be submitted on the appropriate form, which is available at the LRC Information Desk.  Because the amount of information that can be displayed effectively on a monitor screen is limited, the announcement should be as brief and to the point as possible.  The Learning Resources Center reserves the right to edit the information so that it will be displayed properly.  Examples of announcements appropriate to the kiosk system include student organization meetings and special events, new course information, reminders of deadlines for students, announcements of dissertation defenses, etc.   Examples of items that are not appropriate are birthdays, birth and wedding announcements, services for which a profit is made, and most non-student committee meetings.

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