HSROC: Patient Guide: Billing & Insurance

The UAB Department of Radiation Oncology is committed to helping you navigate the sometimes complex world of medical insurance and billing. Although your insurance coverage is contracted between you and the insuring entity, it is our goal to always provide timely and accurate claims. But because your policy is a contract between you and your insurer, the UAB Department of Radiation Oncology has no control over its terms. For this reason, it is very important for you to communicate with your employer or health care representative regarding eligibility and determination of coverage.

As a participating provider with your health care plan, our knowledgeable and helpful staff will obtain the necessary pre-certifications and authorizations. Depending upon the terms of your coverage, you should anticipate some out-of-pocket expenses, such as co-payments, co-insurance, and a deductible. Many times, patients choose to come to our facility even though they are “out of network.” In this case, the insurance company is billed as a courtesy, but any unpaid charges remain the patient’s responsibility.

If you are non-resident of the United States and do not have U.S.-accredited insurance coverage, payment options are available. Please contact us so that we may provide all the information you need to complete your payment.

We accept all the following credit cards:

  • Visa
  • Master Card
  • American Express

In the event of a hospitalization at UAB, please visit the following links for additional information:

http://www.uabhealth.org/11263/UAB_Hospital/11338/

http://www.uabhealth.org/11263/UAB_Hospital/11339/