Technical Support

We apologize for any technical problems you may be having. We are definitely here to help you. However, we cannot be everywhere at the same time. And regretfully we cannot be available 24/7.

Here is quick access to potential solutions:

Canvas Tech Support

If you need immediate assistance at any time of day or night here are three easy steps to help solve your problem or get you help fast:

  1. Login to Canvas and select the Help button from the Green Navigation bar in the upper right corner for a list of ways (e.g., Live Chat, Call, Send a ticket) for Getting Help.
  2. Can’t login to Canvas? Visit BlazerID Central for help with your Blazer ID or to change your password.
  3. No problems with BlazerID and still can’t access Canvas? Call Canvas Support Hotline at 855-778-9969.

Ask IT

Need technical assistance? UAB provides support through Ask IT.

  • 205-996-5555
  • This email address is being protected from spambots. You need JavaScript enabled to view it..
  • Find online support.

Contact Us

Still need help? Contact Courtney Garza at This email address is being protected from spambots. You need JavaScript enabled to view it. or 205-934-6064 or contact Rebecca Harrison at This email address is being protected from spambots. You need JavaScript enabled to view it. or 205-934-0078.