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Beginning Oct. 10, you will see a new look for the Duo Mobile app, used at UAB for two-factor authentication for most University applications and systems.

Duo’s biggest change will be swapping the position of the green “Approve” and red “Deny” buttons, which will now be round instead of square.

What are the detailed changes?

The redesigned Duo Mobile is designed to make your login experience better by:

  • Updating the position of the Approve/Deny buttons so that Approve is on the right, a more natural location.
  • Improving the accessibility of the app, including adding a landscape view, variable font sizes, and improved color contrast. 
  • Providing clear guidance on restoring your accounts if you get a new device.
  • Making it easier to find and manage your accounts with a simpler interface.

Here is a preview of what the redesigned app will look like for UAB:

Three phone mockup of the new Duo mobile app.

What is not changing?

The core functionality of Duo Mobile is not changing. You will continue to be able to:

  • Receive a Duo Push.
  • Use passcodes, which don’t require an internet connection.
  • Add, edit, reorder, and remove accounts.
  • Backup and restore accounts.
  • Use dark mode.
  • And anything else you can do in the current version of the app.

When the redesigned Duo Mobile launches, will I need to do anything?

It depends. If you have enabled automatic app updates on your device, Duo Mobile will update automatically. You can also manually update Duo Mobile on your device.

Will I need to restore my accounts or settings once Duo Mobile is updated?

No. All of your protected accounts will be automatically present in Duo Mobile after the update. You do not need to re-add anything. In addition, all of your existing settings, such as settings for Duo Restore for third-party accounts such as Instagram or Facebook, will also carry over automatically.


Contact AskIT at 205-996-5555 or uab.edu/techhelp with any questions about the updated Duo Mobile.