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Staff Excellence

Jeff James receives the Employee of the Month award, surrounded by his team

Jeff James has been named the February Employee of the Month, recognizing his outstanding commitment to collaboration, service, and student support across campus.

A natural team builder, Jeff is known for bringing people together across departments, including UAB Student Health Services, UAB Student Counseling Services, Wellness Promotion, Campus IT, UAB Medicine IT, Telecommunications, and UAB Athletics. He actively seeks input from colleagues and fosters an environment where individuals feel heard and valued. His collaborative approach enhances workflows and generates innovative technological solutions that benefit both students and staff.

Colleagues rely on Jeff for his expertise and responsiveness. Whether troubleshooting network connectivity issues with printers or EKG machines, he is known for immediately stepping in to assist, understanding the critical role technology plays in student care. His work directly supports the ability of Student Health and Student Counseling teams to provide high-quality services.

Jeff also stands out for his positive attitude and kindness. He approaches every interaction with patience and respect, offering thoughtful guidance that empowers colleagues of all technical skill levels. Rather than viewing challenges as obstacles, he embraces each request with enthusiasm and a genuine desire to help others succeed.

Those who work closely with James note that he consistently exemplifies the core values and strategic priorities of UAB Student Affairs. His commitment to collaboration, integrity, respect, and excellence—along with his dedication to fostering a caring community—has made a lasting impact on both his team and the broader student experience.

What nominators said about Jeff:

Jeff consistently demonstrates true collaboration by being readily available to support every department whenever technical assistance is needed. He responds promptly to calls, emails, and urgent issues, ensuring that workflows continue without disruption. Jeff works alongside staff members patiently, explaining solutions in ways that are easy to understand, which strengthens team confidence and productivity. His team-oriented mindset helps all of us perform at our best.

Jeff’s integrity shows most clearly in his proactive approach to compliance and information security. He does not wait for others to identify risks—he alerts SHS leadership immediately when he becomes aware of potential issues or necessary updates so the team can address them quickly and responsibly. He follows through on every task placed in his care, ensuring that nothing falls through the cracks. His reliability allows departments to have complete confidence that all technology and security matters will be handled correctly and ethically. Jeff also demonstrates strong fiscal integrity, always evaluating cost‑effective options before recommending solutions and considering both compliance requirements and practical constraints. His consistent accountability makes him a trusted member of the team.

Through his compassion, leadership, and technical expertise, Jeff continues to strengthen the UAB community, making him a deserving recipient of this recognition.

 

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