Students who wish to file a complaint against a staff member or service provided through UAB Career & Professional Development must do so by completing the online Student Complaint Form. This policy does not apply to university policies such as sexual harassment, equity/diversity complaints, admission decisions, academic and non-academic conduct and other student grievance policies addressed in academic catalogs and the student handbook.

Please note: This is a form for the department of Career & Professional Development ONLY. For UAB Student Complaint Policies, please go here:

Informal Complaints
Before making a written complaint, students are encouraged to seek a resolution by discussing the issue informally with the relevant staff member most associated with the matter. A staff member with whom a concern is raised by a student is expected to deal with the matter in an open and professional manner and take reasonable and prompt action to try to resolve it informally. A student who is uncertain about how to seek informal resolution of a concern is encouraged to seek advice from Suzanne Scott-Trammell, Executive Director of Career & Professional Development, 205-934-4324, 936 19th Street South.

Formal Complaints
Where it has not been possible to resolve a concern informally, a student may make a formal complaint. Formal complaints must be submitted in writing on the prescribed form. The written complaint must be submitted within one month after the occurrence of the action or matter unless the Executive Director agrees to receive it beyond this time frame. If the complaint involves the Executive Director personally, the form should be submitted to the Vice President of Student Affairs. The Executive Director will maintain a file of all documentation in relation to the complaint and must assure that any staff member named in the complaint receives a copy as soon as possible.

Complaints will be acknowledged by the Executive Director within three working days. The resolution process may include meetings with relevant staff and/or the complainant. Should a meeting be held, the parties may, if they wish, be accompanied by a peer support person.

Resolution of Complaints
The Executive Director must make a decision in relation to the complaint and must communicate in writing his or her decision within 30 days of receiving the complaint. If the resolution of the complaint involves a potential grievance for an employee, the Executive Director must follow the appropriate procedures in the UAB employee handbook.

A student who is dissatisfied with the decision under this policy may appeal to the Vice President of Student Affairs. An appeal must be submitted in writing within two weeks of the letter communicating the decision. The Vice President will consider the relevant documentation and may, at his or her discretion, consult the Executive Director who made the decision. If he or she determines that the complaint process has been conducted in accordance with this policy and the outcome is appropriate, the Vice President may dismiss the appeal. Otherwise, he or she will decide on the appeal in consultation with the Executive Director and any other involved parties. The Vice President will communicate his or her appeal decision in writing to the parties involved.

All student related information will be considered confidential and protected under FERPA (Family Educational Rights and Privacy Act). Records relating to employees and other records that do not include student information are not confidential.

Updated 8/04/2015

UAB News

  • UAB senior Luke McClintock first-round finalist for highly competitive Hertz Fellowship
    Approximately 600 students apply for the Hertz Fellowship each year; only 15 percent are invited for a first-round interview.

    University of Alabama at Birmingham senior Luke McClintock has been selected as a first-round finalist for the Hertz Fellowship.

    The Hertz Fellowship provides financial support toward graduate education to exceptionally talented students in the applied physical, biological and engineering sciences. Through a rigorous application and interview process, the Hertz Foundation seeks to identify young scientists and engineers with the potential to change the world for the better, and support their research endeavors from an early stage.

    McClintock is UAB’s first finalist for this award in nearly a decade.

    “Luke’s selection to be interviewed for the Hertz Fellowship speaks highly of the rigorous undergraduate education he has received at UAB,” said Ashley Floyd Kuntz, Ph.D., director of national and international fellowships and scholarships at UAB. “Luke possesses the unique combination of technical expertise and creativity necessary to become an innovator in his field.”

    Each year the Fannie & John Hertz Foundation conducts a national search for new Hertz fellows. The foundation selects roughly 150 candidates from more than 600 written applications received. Of those, 50 are selected for a second-round interview. Only 15 to 20 students will be awarded a Hertz Fellowship.

    “I am extremely excited and equally nervous about my selection for an interview,” McClintock said. “My research mentor, Dr. Hilton, is doing all he can to help me prepare. There is no telling what the outcome of this interview will be; but win or lose, I am thrilled to have made it this far.”

    McClintock’s research interests include the use of high-powered magnets. Under the mentorship of UAB physics professor David Hilton, Ph.D., McClintock has spent time conducting research at the National High Magnetic Field Laboratory, the largest and highest-powered magnet lab in the world, as well as the Los Alamos National Laboratory.

    Upon graduating in the spring, McClintock intends to conduct materials research on the advancement of renewable energy technology, specifically in the area of photovoltaics and solar energy, and obtain a doctoral degree in physics.

    McClintock is a 2015 Goldwater Scholar and received honorable mention as a sophomore applicant in 2014. He is a student in the UAB Honors College’s University Honors Program and is pursuing a dual degree in physics and chemistry in the UAB College of Arts and Sciences.

  • UAB’s Yakov Kasman to perform as soloist with Russian orchestra
    Kasman, professor of piano, will be a soloist with Saratov Philharmonic Orchestra in the performance of Nikolai Medtner’s Piano Concerto No. 2 op. 50 on Sunday, Dec. 6.

    University of Alabama at Birmingham Professor of Piano Yakov Kasman, DMA, will be a soloist with Saratov Philharmonic Orchestra in the performance of Nikolai Medtner’s Piano Concerto No. 2 op. 50 on Sunday, Dec. 6.

    Kasman is a professor in the College of Arts and SciencesDepartment of Music.

    Saratov is a major Russian city located on the Volga River, about 500 miles southeast of Moscow. The city is well-known for its long musical traditions, including having one of the first music conservatories in Russia.

    Medtner’s second piano concerto is a brilliant masterpiece, the best known of all of his three piano concertos, Kasman says. It is dedicated to Medtner’s friend, Sergei Rachmaninoff. 

    “This is a rare opportunity for any pianist to perform this incredible piece with an orchestra, and also a rare chance for the audience to listen to it live,” Kasman said. “I did Medtner’s third concerto earlier this year in Ukraine and now am looking forward to performing the second in Russia.”

    This week Kasman is on the jury of the Russian national piano competition in Moscow, “Merzlyakovka Invites Friends.” 

    “This is a major, all-Russian biannual competition for youth for which I am honored to be on the jury for the fourth time,” Kasman said.

  • UAB Medicine’s Undiagnosed Diseases Program expands with genomics clinic at Children’s of Alabama
    The UAB Undiagnosed Diseases Program, designed to help find answers for rare medical conditions, now has a clinic in Children’s of Alabama.

    Bruce Korf, M.D., Ph.D., director of the UAB Undiagnosed Diseases Program.The University of Alabama at Birmingham’s Undiagnosed Diseases Program will expand its services with a new genomics clinic located at Children’s of Alabama. The program, powered by UAB, Children’s of Alabama and the HudsonAlpha Institute for Biotechnology, uses sophisticated DNA sequencing and a multidisciplinary medical team to search for a diagnosis for patients with rare or unusual conditions that have defied diagnosis for years. The program was launched in October 2013.

    Some of these conditions may be so rare that only a handful of people in the world have them. Others may be more common, but have symptoms that present in an unusual way, making diagnosis difficult. It is possible the UAB Medicine program will discover genetic conditions that have never been described.

    “Expansion into Children’s will allow us to reach more families who have been living with a condition — sometimes for many years — that they could not understand or put a name to,” said Bruce Korf, M.D., Ph.D., chair of the UAB Department of Genetics and director of the UAB Undiagnosed Diseases Program. “With the advanced tools at our disposal, and an approach that stresses teamwork, critical thinking, consultation and contemplation, in many cases we can provide beneficial information for families who are searching for answers.”

    Previously, the UDP saw both adults and children at the genetics clinic in the Kaul Genetics Building on the UAB campus. The Children’s of Alabama clinic location will provide easier access for families with affected children, helping to provide a seamless continuity of care.

    “Children's of Alabama is pleased to be a part of this exciting collaborative that holds such promise for the future of pediatric health care,” said Mike Warren, president and CEO of Children’s of Alabama.

    Since the program’s inception in 2013, the UDP team has seen more than 100 patients. A diagnosis was made in about two-thirds of those cases with a complete evaluation.

    “We’ve had some very gratifying successes,” Korf said. “We have made a diagnosis in one family that completely changed the way several affected children are treated. In other cases, the UDP has produced a diagnosis for conditions that have stymied referring physicians and their patients for years.”

    Whole genome sequencing for the UAB, Children's and HudsonAlpha clinics is performed at the HudsonAlpha Institute of Biotechnology in Huntsville.The clinics at UAB and Children’s are run in collaboration with a new genomics clinic at HudsonAlpha in Huntsville, which also conducts whole genome sequencing for the UAB program.

    “The collaboration between UAB, Children’s and HudsonAlpha brings together the leading institutions in Alabama in the fields of genetics and genomics, along with unsurpassed patient care, cutting-edge technology, and a wealth of individuals with the experience and training to use that technology,” said Selwyn M. Vickers, M.D., senior vice president for Medicine and dean of the UAB School of Medicine. “In many cases, the UDP can truly make a difference for those who have struggled over the years with the frustration of not knowing what was wrong, and not knowing where to turn.”

    “These three collaborative clinics put Alabama at the forefront of genomic medicine and greatly enhance our ability not only to diagnose and treat patients here, but also to demonstrate the value of personalized medicine to a global audience,” said Howard J. Jacob, PhD, executive vice president for genomic medicine at HudsonAlpha and chief medical genomics officer at the Smith Family Clinic for Genomic Medicine.

    For some patients, a diagnosis means a chance to receive appropriate medications or other therapy. For others, the knowledge might simply provide an indication of what to prepare for in the future. Even for those for whom there is no therapy, getting a diagnosis — getting answers — can be comforting.

    The UDP team, led by Korf, Maria Descartes, M.D., professor of genetics, and Martin Rodriguez, M.D., associate professor of medicine, includes a designated certified genetic counselor and two nurse practitioners. Physicians from various subspecialties, in such areas as radiology, rheumatology and neurology, serve as consultants and provide their expertise as needed.

    Patients must be referred to the UAB UDP by their primary care physician or a physician providing ongoing care for the condition under evaluation.  Those enrolled into the program typically undergo sequencing of their genome as part of the evaluation process. Genetic testing will be available to family members when appropriate, along with genetic counseling.

    “This is a concentrated effort to uncover a diagnosis and bring about effective treatment,” Korf said. “Insights gained during evaluation of a single patient may benefit those presently affected by such conditions and have the potential to benefit future generations of patients, while advancing medical and scientific knowledge as a whole.”

    Clinically-validated whole genome sequencing for all three clinics is performed at the HudsonAlpha Clinical Services Lab.

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