Students who wish to file a complaint against a staff member or service provided through UAB Career & Professional Development must do so by completing the online Student Complaint Form. This policy does not apply to university policies such as sexual harassment, equity/diversity complaints, admission decisions, academic and non-academic conduct and other student grievance policies addressed in academic catalogs and the student handbook.

Informal Complaints
Before making a written complaint, students are encouraged to seek a resolution by discussing the issue informally with the relevant staff member most associated with the matter. A staff member with whom a concern is raised by a student is expected to deal with the matter in an open and professional manner and take reasonable and prompt action to try to resolve it informally. A student who is uncertain about how to seek informal resolution of a concern is encouraged to seek advice from Suzanne Scott-Trammell, Executive Director of Career & Professional Development, 205-934-4324, 936 19th Street South.

Formal Complaints
Where it has not been possible to resolve a concern informally, a student may make a formal complaint. Formal complaints must be submitted in writing on the prescribed form. The written complaint must be submitted within one month after the occurrence of the action or matter unless the Executive Director agrees to receive it beyond this time frame. If the complaint involves the Executive Director personally, the form should be submitted to the Vice President of Student Affairs. The Executive Director will maintain a file of all documentation in relation to the complaint and must assure that any staff member named in the complaint receives a copy as soon as possible.

Complaints will be acknowledged by the Executive Director within three working days. The resolution process may include meetings with relevant staff and/or the complainant. Should a meeting be held, the parties may, if they wish, be accompanied by a peer support person.

Resolution of Complaints
The Executive Director must make a decision in relation to the complaint and must communicate in writing his or her decision within 30 days of receiving the complaint. If the resolution of the complaint involves a potential grievance for an employee, the Executive Director must follow the appropriate procedures in the UAB employee handbook.

Appeals
A student who is dissatisfied with the decision under this policy may appeal to the Vice President of Student Affairs. An appeal must be submitted in writing within two weeks of the letter communicating the decision. The Vice President will consider the relevant documentation and may, at his or her discretion, consult the Executive Director who made the decision. If he or she determines that the complaint process has been conducted in accordance with this policy and the outcome is appropriate, the Vice President may dismiss the appeal. Otherwise, he or she will decide on the appeal in consultation with the Executive Director and any other involved parties. The Vice President will communicate his or her appeal decision in writing to the parties involved.

Confidentiality
All student related information will be considered confidential and protected under FERPA (Family Educational Rights and Privacy Act). Records relating to employees and other records that do not include student information are not confidential.

Updated 8/04/2015

UAB News

  • Fernández is inaugural winner of diversity award from the Obesity Society

    UAB’s Fernández honored for diversity leadership by the Obesity Society.

    José Fernández, Ph.D., professor and vice chair for Education in the Department of Nutrition Sciences at the University of Alabama at BirminghamSchool of Health Professions, has been named the inaugural winner of the Shiriki Kumanyida Diversity Leadership Award from the Obesity Society. The award recognizes an investigator whose research has made a significant difference in the field of obesity disparities.

    The prevalence of obesity has significantly increased among the population of the United States over the past 30 years, with nearly one-third of adults now considered obese. Obesity is a known risk factor for many diseases, including diabetes, heart disease, stroke and cancer. Significant racial/ethnic disparities continue to exist in the occurrence of obesity.

    Fernández joined UAB in August 2001, bringing special expertise in the application of statistical models to detect and disentangle genetic and environmental influences in obesity-related traits. His main research interest is the identification of genes that contribute to racial differences in obesity and diabetes. He uses the genetic admixture approach as a tool to decompose the genetic, social and cultural components underlying racial and ethnic differences in complex traits.

    Fernández serves as a member of the editorial boards for the International Journal of Obesity and for Ethnicity and Disease. He has been the recipient of the UAB President’s Faculty Diversity Award, the UAB Dean’s Award for Excellence in Mentoring, and the UAB School of Health Professions’ Joseph F Volker Outstanding Faculty Award.

    The award is named for Shiriki Kumanyika, Ph.D., professor emeritus of epidemiology in the Department of Biostatistics and Epidemiology at the University of Pennsylvania Perelman School of Medicine. Kumanyika has an interdisciplinary background and holds advanced degrees in social work, nutrition and public health. Her research focuses on identifying effective strategies to reduce nutrition-related chronic disease risks, with a particular focus on achieving health equity for black Americans.

    In 2002, Kumanyika founded and continues to chair the African American Collaborative Obesity Research Network (AACORN), a national network that seeks to improve the quantity, quality and effective translation of research on weight issues in African-American communities. She is a member of the Institute of Medicine and is president of the American Public Health Association for 2015.

    Fernández will receive the award in November at the Obesity Society Annual Meeting in Los Angeles.

  • Roberson wins prestigious Denny-Brown award from American Neurological Association

    UAB’s Roberson wins young investigator award from the American Neurological Association.

    Erik Roberson, M.D., Ph.D., associate professor in the Department of Neurology at the University of Alabama at Birmingham, is the winner of the 2015 Derek Denny-Brown Young Neurological Scholar Award from the American Neurological Association.

    The award, considered the ANA’s highest and most prestigious, recognizes early- to mid-career neurologists and neuroscientists who have made outstanding basic and clinical scientific advances toward the prevention, diagnosis, treatment and cure of neurological diseases.

    Roberson’s primary research focus is Alzheimer’s disease, in particular the role of tau reduction in protection against memory loss. Roberson and his colleagues were also the first to show that tau plays a critical role in regulating neuronal excitability, which could have applications in the treatment of many neurological conditions with seizures. He has also contributed new insights into mechanisms and therapeutic approaches to frontotemporal dementia.

    Roberson graduated summa cum laude from Princeton University and completed his M.D./Ph.D. training at Baylor College of Medicine. He was chief resident in neurology at the University of California at San Francisco. He joined the faculty at UAB in 2008 with appointments to the departments of Neurology and Neurobiology. He holds the Spencer Endowed Professorship in Neuroscience. He is a co-director of the UAB Center for Neurodegeneration and Experimental Therapeutics and has recently been appointed co-director of the McKnight Brain Institute at UAB.

    “Dr. Roberson is recognized nationally and internationally for his expertise in Alzheimer’s disease and related disorders,” said David Standaert, M.D., Ph.D., professor and chair of the UAB Department of Neurology. “I think Dr. Roberson is one of the leading neuroscientists of his generation. He is exceptionally bright, very well trained and, most importantly, fully committed to his goals.”

  • UAB ranks in top 150 in list of world universities
    The Center for World University Rankings, based in Saudi Arabia, ranked schools based on eight indicators, including the recognition received by alumni and faculty.
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