June 18, 2013

Reorganization Part 3: ASO

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“Modeled after a similar program at Johns Hopkins, the new Administrative Services Organization allows for a more coordinated and efficient operation of Human Resources, Facilities, Parking and Transportation, and Police across all of UAB Medicine and UAB,” says UAB Health System CEO Will Ferniany, Ph.D. “The ASO will improve our synergies and streamline these departments by creating a more focused reporting structure.”

When finalized, the new ASO will encompass UAB, UAB Medicine, UA Health Services Foundation (UAHSF) and on-campus components of UAB Health System (UABHS). (It does not include VIVA.) The ASO is governed by an Oversight Board, which advises the following support areas: Human Resources Management, Facilities Management, Parking and Transportation Management and Police.

View the new ASO structure diagram by clicking on the following link:UAB Medicine Administrative Services Organization (PDF).

Streamlining for Success
As part of the alignment goals of AMC21, each support area will be streamlined under a single management entity across UAB Medicine and UAB. For example, HR Management will oversee three main departments:

1. HR Departments including UAHSF, UAB Hospital, UABHS, and Callahan Eye Hospital
2. UAB Academic HR
3. HR Support

Facilities, Parking and Transportation, and Police will follow a similar structure.

Effective & Efficient
UAB Chief Human Resources Officer Alesia M. Jones says the new architecture will allow for optimum productivity and proficiency. “This change will provide better alignment between the HR units within UAB Medicine and UAB HR,” she says. “With the use of partnership agreements, some of the HR departments across the enterprise will operate as consulting units with clearly defined expertise, which UAB departments will rely on for HR services. Operational support will remain at the unit level in order to ensure the best service.”

Jones emphasizes that the new structure will lead to more effective, more efficient operations. “This change is a natural outcome of the work we have been doing related to Organizational Effectiveness,” she says. “Our current organizational structure with multiple HR departments is confusing with regard to where to go for HR services. This new structure will be more transparent and should reduce confusion. In addition, by realigning our structure, we anticipate our services will become more efficient. Quality will be positively affected, too.”

Like HR, Facilities, Parking and Transportation, and Police will look to achieve similar success with the new arrangement.