Appeal/Grievance Procedure

It is important that those with disabilities be aware of the right to appeal disability related academic decisions. UAB has procedures in place for the appeal of academic decisions (such as grade appeals), for the appeal of disability-related decisions.

To appeal a disability-related decision, a student should follow the process outlined below. If a resolution is made at any step in the process, the student does not need to continue with any further steps in the procedure.

  • Contact the instructor directly to discuss the concern
  • Contact DSS to meet with a counselor to discuss specific concerns and results of the meeting with instructor
  • Meet with the Director of Disability Support
  • Meet with the Assistant Vice President of Student Development, Health & Wellness at 205.975.4041

To appeal an academic decision, a student will want to consult with their academic advisor to determine the appropriate next step for appealing. Some appeals may be directed to Academic Departments while some may be processed through the Office of the Registrar.

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Student Complaint

Student Complaint

Disability Support Staff have extensive contact with the students they serve. If a student as a concern and/or compliant about a DSS staff member, they are encouraged to meet with the Director. If a resolution is not achieved directly with the Director, students should contact:

Assistant Vice President of Student Development, Health & Wellness
1714 9th Ave South
Birmingham, AL 35294
205.975.4041

Faculty/Staff Complaints

Faculty/Staff Complaints

Disability Support Services is a part of UAB’s Student Development, Health and Wellness unit within the Division of Student Affairs. All complaints related to services and/or experiences with Disability Support Services should be reported to the DSS Director. If the complaint is not resolved through this process, faculty or staff may file a complaint with:

Assistant Vice President of Student Development, Health & Wellness
1714 9th Ave South
Birmingham, AL 35294
205.975.4041

ADA Grievance Policy

The University of Alabama at Birmingham is committed to ensuring compliance with the Americans with Disabilities Act (ADA). Students who believe the university or university representatives have violated or potentially violated the ADA should report this claim to the university ADA Compliance Officer. The ADA Compliance Officer at the University of Alabama at Birmingham is the Director of Disability Support Services, Allison Solomon. To report a compliance concern or to discuss a potential compliance concern, please contact:

Allison Solomon
ADA Compliance Officer
205-934-4205

Students should be prepared to submit a written account of the alleged violation(s) and will be asked to meet with the ADA Compliance Officer to discuss the claim. During the grievance process, students are entitled to receive all accommodations recommended by DSS. It is important that students’ concerns are addressed promptly so that their participation in courses is not affected. Students are highly encouraged to follow the established grievance process. Students also have the right to file a formal complaint with the regional Office for Civil Rights in Atlanta, Georgia. The Office of Civil Rights investigates complaints alleging violations of the Americans with Disabilities Act or Section 504 of the Rehabilitation Act.