Fifteen providers associated with the Department of Otolaryngology were recognized by UAB Medicine as Patient Experience Leaders based on outstanding feedback scores given by patients through Medallia.
Department faculty and advanced practice providers were given an average score of 95% or higher in patient care satisfaction after being evaluated based on the following criteria:
- Listened carefully
- Demonstrated care and concern
- Provided clear explanations
- Included patient in healthcare decisions
- Overall Care Rating
This exceptional performance assessment showcases the otolaryngology department’s commitment to providing phenomenal service and support to patients and their families. We would like to recognize the following list of providers for their high-level standard of care:
Will Boswell, SLP – 100.0
Edwyn Boyd, MD – 95.5
William R. Carroll, MD – 99.3
Artemus J. Cox, MD – 97.5
Kristina S. Gidley, PA – 100.0
Jessica Grayson, MD – 98.8
Stephanie Watson Hill, CRNP – 100.0
Harishanker Jeyarajan, MD – 97.9
Jonathan B. Kelley, PA – 95.2
Jaimee Sandlin, PA – 100.0
Charles Blakely Simpson, MD – 97.7
Amalee Carolyn Smith, PA – 98.9
Jennifer Vinson, CRNP – 97.6
Erika M. Walsh, MD – 98.1
Bradford Woodworth, MD – 97.8
These providers will be officially recognized at the in-person UAB Medicine Provider Recognition Reception on Dec. 8, 2022, to allow honored faculty and staff to laud their positive contributions to the community.
“I am so pleased to see so many of our providers achieving this outstanding level of performance. As a department, these results reflect our patient-centered approach to outstanding clinical care that focuses on clear communication with empathy, best evidence-based practice, and patient treatment priorities,” – Bradford Woodworth, M.D., Department of Otolaryngology Interim Chair