Benefits of Working at the Student Center:

1

You’ll have a consistent schedule for the entire semester

2

You’ll be connected to events in the Hill and campus-wide

3

You won’t have to commute to work before or after class

 

Positions Available


  • Building Manager


    Function and Scope:

    The primary purpose of this position is to ensure that all student workers are fully aware of their core responsibilities and able to maintain an ideal level of professionalism in the absence of the Operation Manager or other full time administrative staff. The person in this position oversees Hill Student Center safety and security by addressing policy infractions and serving as a first response to emergencies after normal building hours.

    Skills:

    The ideal candidate for this position will be one that is able to maintain a professional and responsible demeanor, particularly around one’s peers. This candidate should be energetic, self-motivated, detail and goal oriented, and able to motivate and lead others. Building Managers will often work independently.

    Organizational Relationship:

    Building Managers will report directly to the Operations Manager. Although Building Managers will be responsible for the overall experience within the Hill Student Center after normal operation hours, they are still expected to notify the Operations Manager in the event that any emergencies arise. Building Managers will also work with both the Director of the Hill Student Center and the Events/Reservations Coordinator regarding any set-up, event, or reservation concerns.

    Duties and Responsibilities:

    Customer Service

    • Serve as liaison between the Hill Student Center and its patrons

    Supervision

    • Oversee events in the Hill Student Center and insure compliance with all policies and regulations
    • Monitor general building usage and report public access usage as well as event attendance when applicable

    Event/Reservation

    • Handle temporary or last minute changes to ensure client is completely satisfied with their experience with the Hill Student Center

    Facility Security

    • Conduct security rounds of the building
    • Communicate with UAB Police regarding any immediate safety issues within the building

    General

    • Relay all pertinent information/issues to staff members as appropriate.
    • Relay outstanding/pending items to replacement shift prior or supervisor;
    • Enforce student center policies.
    • Conduct regular inventory of setup equipment;
    • Attend required student employee staff development meetings/programs/trainings.
    • Other duties as assigned.

  • Information Desk Attendant


    Function and Scope:

    The primary purpose of this position will be to assist operating Hill Student Center Information Desk. The ideal candidate for this position will offer each patron entering the Student Center a warm welcome and accurate information. A background or interest in hospitality management would be beneficial for the candidate interested in this position.

    Skills:

    Information Desk Attendants should be champions of information, able to provide a consistently professional and available resource to all Hill Student Center patrons. Information Desk Attendants should be able to multi-task, handling many different types of questions and request.

    Organizational Relationship:

    Information Desk Attendants will report directly to the Operations Manager. After regular operation hours, Information Desk Attendants will report to the on duty Building Manager. Information Desk Attendants will also work with the Events/Reservation Coordinator and the Director of the Hill Student Center.

    Duties and Responsibilities:

    Ambassador of Information

    • Warmly greet each patron calling or approaching the Information Desk
    • Provide the most accurate information available to all patrons

    Mail Drop/Handling

    • Accept and Distribute mail and other packages from offices within the Hill Student Center

    Game Room

    • Assist and oversee usage in the Hill Student Center Game Room

    Services

      Lost and Found

    • Handle lost items turned in at both the Information Desk as well as other offices within the Hill Student Center
    • Maintain log of items received and returned to patrons
    • Charge Stations

    • Manage portable battery pack program
    • Responsibly handle portable battery pack systems

    General

    • Relay all pertinent information/issues to staff members as appropriate.
    • Relay outstanding/pending items to replacement shift prior or supervisor;
    • Understand all Hill Student Center policies.
    • Attend required student employee staff development meetings/programs/trainings.
    • Other duties as assigned.

  • Building Set-up Crew


    Function and Scope:

    The primary purpose of this position will be to assist in the set-up and removal of all non-stationary items in accordance to scheduling worksheet. The ideal candidate for this position will have a focus on detail while still able to see the big picture. A background or interest in operations, building services, or event management would be beneficial for the candidate interested in this position.

    Skills:

    Crew members should be highly self-motivated and detail oriented. Members should be able to work well with peers as well as handle task independently. Crew members should demonstrate tact and strong communication skills when dealing with both peers and building occupants.

    Organizational Relationship:

    Event/Building Crew members will report directly to the Event/Reservation Coordinator. After regular operation hours, Event/Building Crew will report to the on duty Building Manager. Event/Building Crew will also work with the Operations Manager and the Director of the Hill Student Center.

    Duties and Responsibilities:

    Set up

    • Complete all daily event setups, technical requirements, furniture, equipment, etc.;
    • Assist with daily event management to include unlocking meeting rooms, and maintaining awareness of daily event schedules
    • Assist with resetting spaces after events/meetings

    Facility Care

    • Responsible for safety and security of facility, furnishings, equipment, guests, and employees.
    • Responsible for appearance/cleanliness of public spaces and meeting rooms;
    • Maintain neat and clean appearance of all areas of the student center (in coordination with housekeeping staff).

    Customer Service

    • Act as a greeter for individuals to the student center;
    • Provide prompt and courteous customer service to guests and clients;

    General

    • Relay all pertinent information/issues to staff members as appropriate.
    • Relay outstanding/pending items to replacement shift prior or supervisor;
    • Enforce student center policies.
    • Conduct regular inventory of setup equipment;
    • Attend required student employee staff development meetings/programs/trainings.
    • Other duties as assigned.

  • Event Assistant


    Information Coming Soon