Quality Policy

ISO9001:2015 with Design PDF     

AS9100:2016 with Design PDF

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Quality Assurance Manager

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Terms and Conditions

Our organization requires all of its QMS approved production vendors to meet or exceed certain standards to ensure that our customers receive the level of service required to ensure compliance with AS9100 and to meet or exceed our customer’s requirements for technical, delivery, cost, and quality. This document refer to our terms and conditions for specific information on the requirements of:

Approved Vendors and Performance: Our organization maintains an Approved Suppliers List (ASL) for vendors who are deemed qualified by the organization. This is determined by audit results and are subject to retention based on both conformance to requirements and delivery performance. Late shipments and the shipment of a non-conforming product without prior approval or discrepant material can affect a vendor’s approval rating, and may result in a vendor being removed from the ASL.

Right of Access: The items listed herein are for a Government contract. The Government or the organization as an agent for the Government has the right to inspect any or all work included in this order at the supplier's premises.

Acceptance: All products and services are subject to final inspection and acceptance at our facility. We may reject and hold/return at seller’s expense any product/service that does not conform to any applicable engineering drawing or directives.

Personnel Qualification: Suppliers will ensure that employees working on its behalf are competent and qualified for the intended product and/or service.

Awareness: All QMS approved suppliers shall ensure that persons working on its behalf are aware of their contribution to product and service conformity, product safety, and the importance of ethical behavior.

Notification of Change: All QMS approved suppliers must obtain organization approval for all special processes. Supplier must notify us of changes in product/process, suppliers, or manufacturing location, and when deemed to be required, obtain approval and flow down to the supply chain the applicable requirements including customer requirements.

Non-Conforming / Counterfeit Parts: All product provided by suppliers shall consist of new materials and authentic products only. We must be contacted in the event when the supplier becomes aware of Non-Conforming or Counterfeit Product. Supplier shall maintain a method of item supply-chain traceability that ensures tracking of the supply chain back to the manufacturers for all parts included in assemblies and subassemblies being delivered per this contract to prevent introduction of suspect, fraudulent, or counterfeit parts. If suspect or confirmed fraudulent/counterfeit parts are furnished under this agreement, the supplier shall promptly replace such items with items acceptable to our organization and the supplier may be liable for all costs relating to impoundment, removal, and replacement. Suppliers should implement an applicable Counterfeit Protection Plan consistent with the appropriate industry standards. A counterfeit part is defined as a part that is an unauthorized copy, imitation, substitute, or modified part (e.g., raw material, part, component), which is knowingly misrepresented as a specified genuine part of an original or authorized manufacturer.

Quality Management System: All QMS approved suppliers, when specifically requested should have and maintain a documented quality management system which is acceptable and appropriate for the products and/or services supplied. Preference will be given to suppliers who are certified and maintain systems to the current revisions of ISO 9001, AS9100, or IEC 17025.

Records Retention: All QMS approved suppliers shall retain all quality records relating to purchase orders for a minimum of 10 years unless copies were provided to us with shipment of order. Suppliers shall ensure that confidential records are disposed of properly after the retention period has expired.