The UAB Department of Surgery is honored to recognize over thirty providers who were recognized as patient experience leaders for 2023.
Each recipient received a minimum score of 95% on patient surveys based on care satisfaction. Feedback included criteria for the following categories:
- Listened carefully
- Demonstrated care and concern
- Provided clear explanations
- Included patients in healthcare decisions
- Overall Care Rating, 0-10
“Ensuring that our patients feel heard and understood is a cornerstone of care. Our patient experience leaders truly embody this foremost priority and demonstrate the importance of effective clinical care -- both in the operating room and beyond,” says Fay Fletcher Kerner Endowed Chair of the Department of Surgery Herbert Chen, M.D.
Recognized providers include:
- Sarah Bateni, M.D., MSW, MAS
- Adam Beck, M.D.
- Kristy Broman, M.D., MPH
- Jamie Cannon, M.D.
- Jenna Knowles Chambers, CRNP
- Herbert Chen, M.D.
- Daniel I. Chu, M.D., MSPH, FASCRS
- Britney Corey, M.D., MACM
- James E. Davies, M.D.
- James Donahue, M.D.
- Drew Gunnells, Jr., M.D.
- Lily Gutnik, M.D.
- Brent Haverstock, DPM, FACFAS
- Laura Jones, CRNP
- Greg Kennedy, M.D., Ph.D.
- Rachael Lancaster, M.D.
- Clifton Thomas Lewis, Sr., M.D.
- Brenessa Lindeman, M.D., MEHP
- Kelly Lovell, CRNP
- Brianne McGriff, CRNP
- Melanie Morris, M.D., FASCRS
- Haleigh P. Negrete, CRNP
- Catherine Parker, M.D.
- Abhishek Parmar, M.D.
- Cora Lynnette Passman, CRNP
- Marc Adam Passman, M.D.
- Benjamin J. Pearce, M.D.
- John Porterfield, Jr., M.D.
- Sushanth Reddy, M.D.
- J. Bart Rose, M.D., MAS
- Felicia Royster, CRNP
- Richard D. Stahl, M.D.
- Julie Williamson Whitley, CRNP
- Kristen Wong, M.D.