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How to file a complaint against an institution accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC):

  1. Complete the Commission's Complaint Form (contained in the following document): pdfComplaint Procedures Against the Commission or Its Accredited Institutions (pdf)
  2. Send two PRINT copies to:
    Southern Association of Colleges and Schools Commission on Colleges
    1866 Southern Lane
    Decatur, GA 30033-4097

Please read the document carefully before submitting a complaint.

  • The complaint policy only addresses significant, documented, alleged non-compliance with the SACSCOC accreditation standards, policies, or procedures.
  • Complainants are expected to have attempted to resolve the issue through the institution's complaint processes before filing a complaint with SACSCOC.
  • The SACSCOC complaint process is not intended to be used to involve the Commission in disputes between individuals and member institutions or to cause the Commission to interpose itself as a reviewing authority in individual matters; nor does the policy allow the Commission to seek redress on an individual's behalf.
  • The primary purpose of the SACSCOC complaint procedure is to acquire valuable information regarding an accredited institution's possible non-compliance with accreditation standards, policies, and procedures rather than to resolve individual disputes.
  • Complaints must be tied to specific standard numbers from The Principles of Accreditation: Foundations for Quality Enhancement.

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