UAB meets needs of campus, community, state and beyond during pandemic

The perseverance of students, faculty and staff and their dedication to the institution’s vision, mission and values “have been extraordinary.”

  • Jeanne Marrazzo, M.D., the director of UAB’s Division of Infectious Diseases, has been a guest on CNN, NBC News, ABC News and other national and local news outlets throughout the pandemic.

  • UAB’s University Relations office has arranged more than 75 live national news interviews from its UAB News Studio since the beginning of the pandemic. It has also combined to conduct more than 100 live news conferences, media updates, Facebook Live events and question and answer sessions for media and the general public.
  • Pam Benoit, Provost and senior vice president for Academic Affairs, has been a key leader for the university throughout the pandemic. In her role, she worked across the university and medical enterprise to provide guidance and drive policies to ensure the safety of students, faculty and staff while maintaining a healthy, productive learning environment.
  • UAB Hospital nursing staff received thousands of letters and notes of support from children of the Birmingham area during the early days of the pandemic and when COVID hospitalizations were rising to create an exhausting work environment. “It’s difficult to convey how much these letters of support and encouragement meant to our staff. They were an enormous pick-me-up,” said Terri Poe, UAB Hospital’s Chief Nursing Officer.
  • UAB School of Medicine Dean Selwyn Vickers has provided guidance to the governor’s office and been another calming and reassuring voice in national and state media. Vickers has conducted numerous interviews on the impact of the pandemic on people of color and been a champion in encouraging Blacks, Latinos and others to get a COVID-19 vaccine.
  • UAB received 10,725 COVID-19 doses of the Pfizer/BioNTech COVID-19 vaccine on Dec. 15, 2020. With this shipment, UAB vaccinated 7,507 hospital personnel (both UAB and other Jefferson County hospital personnel), 1,609 clinical personnel, as well as 1,609 Emergency Medical Services (EMS) personnel from the seven-county region in a 40-mile radius.
  • UAB provided socially distant spaces for students in all of its buildings across campus, enabling students to study together and interact safely.
  • One of the most-recognized photos from early in the pandemic was of UAB physician Steve Stigler, M.D., and other Medical Intensive Care Unit nurses and personnel caring for a COVID patient in UAB Hospital. Stigler and colleagues throughout the hospital and research enterprise worked tirelessly to determine best practices in caring for patients.
  • Sue Feldman, Ph.D., an associate professor in the School of Health Professions and senior scientist in the School of Medicine Informatics Institute and director of graduate programs in Health Informatics worked to build and scale the GuideSafe™ and Healthcheck web applications and ensured UAB held a leadership role in addressing the COVID-19 pandemic across the state and beyond.
  • Community members wait in line to receive the COVID-19 vaccine at UAB's Parker High School vaccine site. As of May 27, 2021, UAB has administered more than 207,000 vaccinations to the people of Alabama.
  • Kierstin Kennedy, M.D., Chief of Hospital Medicine, admitted and treated the first COVID-positive patient at UAB Hospital. Kennedy was also among the first to receive a COVID-19 vaccination.
  • Early in the pandemic, engineers in the UAB School of Engineering provided assistance by creating face shields that can be put into immediate use by medical personnel at UAB Hospital.

A day after the World Health Organization declared COVID-19 a global pandemic, the University of Alabama System made immediate plans to transition to online or alternative instruction and remote work at all three campuses. Gov. Kay Ivey declared a state of emergency, and UAB Hospital prepared patient surge plans and implemented visitor restrictions.

At the very onset of the pandemic, it was clear that historic levels of planning, preparation and collaboration would be critical to success, says UA System Chancellor Finis St. John. The UA System Office swiftly created an internal Health & Safety Task Force dedicated to ensuring the safe fulfillment of the System’s core mission of teaching, research and service. The Task Force, led by UAB medical experts, ultimately developed an operational return plan that became a national model for colleges, universities, corporations and nonprofit organizations.

“Our three campus communities and the employees of the UAB Health System proved throughout this challenging period that, while we are individually distinct, we are altogether stronger,” St. John said. “I am grateful for each person in the UA System and the guidance provided by our Board of Trustees, led by President pro tempore Stan Starnes and his predecessor, Ron Gray.”

While uncertainty became the norm in 2020, one thing is certain: The University of Alabama at Birmingham and UAB Medicine were uniquely prepared to help their students, employees and patients, as well as the city, state, nation and beyond, get through the pandemic.

UAB — and its people — responded quickly, strategically and emphatically. The result: During the worst pandemic in more than a century, Alabama’s largest single employer expanded each area of its mission to advance education, research, innovation and economic development, patient care, and community service. UAB also set a record high for enrollment, improved its S&P financial outlook, and became Forbes’ Best Large Employer in the United States, topping the list of more than 500 public and private corporations, hospitals, universities and Fortune 500 companies across dozens of industries and ahead of the likes of Amazon, Google, Mayo Clinic, Microsoft, NASA, Netflix and Yale University.

What made Forbes’ recognition so meaningful, says UAB President Ray L. Watts, is that it is based largely on whether UAB employees would recommend UAB to friends and family. Forbes honored UAB again in April by naming the university and UAB Medicine No. 4 among America’s Best Employers for Diversity and did so a third time in May with its selection as the No. 4 Best Employer for New Graduates 2021, which made it the top ranking institution in education.  

“More than a year ago, we didn’t know what impact the COVID pandemic would have on each of us and the many people we serve,” Watts said. “Those were frightening times, but we rolled up our sleeves and adapted. Throughout a difficult year, the perseverance of our people and their dedication to our vision, mission and values — with the unwavering leadership and support from University of Alabama System Chancellor St. John, the System Office team and the UA System Board of Trustees — have been extraordinary. And the results — what we have been able to do for the UAB community and our city, state and beyond — speak for themselves.”

UAB President Ray Watts, M.D., receiving his COVID vaccine.

UAB School of Medicine Dean Selwyn Vickers, M.D., received the Pfizer COVID-19 vaccine.

Tony Jones, M.D., chief physician executive of UAB Medicine, gets his COVID-19 vaccine in an effort to protect himself, his patients and those in the community.

Jeanne Marrazzo, M.D., director of UAB's Division of Infectious Diseases, receiving her COVID vaccine.

Rachael Lee, M.D., UAB Medicine health care epidemiologist, receiving her COVID vaccine.

Kierstin Kennedy, M.D., M.S.H.A., UAB Chief of Hospital Medicine

Fulfilling the mission

The pandemic put UAB’s commitment to its mission and the communities it serves on full display.

“UAB has been an international leader in keeping the public safe and informed throughout the pandemic,” said School of Medicine Dean and Senior Vice President Selwyn Vickers. “We answered the call when our institution’s collective knowledge and expertise was needed more than ever. I can’t thank our people enough for working together so selflessly and demonstrating just how outstanding UAB is as an academic medical center and institution of higher learning.”

UAB launched the state’s first appointment-based mass community COVID testing site in conjunction with the Jefferson County Department of Health. Student and employees from across UAB helped the Alabama Department of Public Health with contact tracing, calling upward of 4,000 cases a month by December 2020.

UAB vaccinated its first person on Dec. 18, 2020, and eventually opened five community-based, mass vaccination sites. By May 2021, UAB had administered approximately 200,000 doses of the vaccine to residents in 62 of Alabama’s 67 counties.


"Every time a site is opened [and I’ve been there] it is this moment of realization that I am a part of hope in the big picture… We’re all in this together, and it’s very very meaningful that I get to be a part of the solution. ”
- Alex Morton

UAB’s Minority Health & Health Disparities Research Center worked with community leaders to reach out to educate underserved populations about the safety and efficacy of vaccinations. Those efforts, along with investing roughly $1.4 million a month to operate five community vaccine sites, including at Parker High School in downtown Birmingham, Cathedral of the Cross AOH church in Center Point and at the Hoover Met, enabled UAB to provide vaccines to racially diverse groups of Alabamians, far exceeding the national average of underserved populations vaccinated — bolstering Alabama’s effort.

The School of Medicine’s Fungal Reference Lab in the Department of Pathology has been a focal point for testing for the entire state throughout the pandemic. Because of the lab’s efforts, UAB was among the first academic medical centers in the country to offer in-house COVID-19 testing after it launched its own, extremely accurate laboratory-developed test in March 2020.

The lab, directed by Sixto M. Leal Jr., M.D., Ph.D., has been analyzing 100 COVID-positive samples a week for the Alabama Department of Public Health to help identify which variants are in Alabama. Leal’s lab also worked closely with UAB Hospital labs and private-sector biomedical companies to scale up and support the GuideSafe™ Entry Testing program in 2020. Free COVID-19 testing was made available to students at all Alabama colleges and universities in advance of the 2020 fall semester, resulting in the largest-scale higher-education testing initiative in the nation.

UAB research also played an important role. Remdesivir — widely used to treat COVID-19 — was developed through research conducted within the Antiviral Drug Discovery and Development Center, anchored at UAB. UAB was among the first U.S. sites chosen to conduct preclinical testing of an inhaled monoclonal antibody for COVID-19 that showed therapeutic efficacy in October. Monoclonal antibodies have been widely heralded for keeping high-risk patients out of the hospital and saving lives.

UAB researchers, led by Fran Lund, Ph.D., in collaboration with Altimmune, have found that a single intranasal dose of the COVID-19 vaccine candidate AdCOVID provides sterilizing immunity in the lungs of vaccinated animals. AdCOVID is currently in a Phase 1 clinical trial to test safety and immunogenicity in people, and Altimmune expects to report topline data in June.

  • Sixto Leal directs the UAB Department of Pathology Fungal Reference Lab which worked closely with UAB Hospital labs and private-sector biomedical companies to scale up and support the GuideSafe™ Entry Testing program. More than 75,000 students were tested, making it the largest-scale higher-education testing initiative in the nation. Leal’s lab also analyzes 100 random COVID samples a week for the ADPH and has identified all known variants in Alabama.
  • GuideSafe™ – a platform developed by a team of experts at UAB, part of The University of Alabama System, to combat COVID-19 – launched an anonymous Exposure Notification App to the general public.
  • Suzanne Judd, Ph.D., an epidemiologist in the School of Public Health, has advised the state on public health concerns created by COVID-19 and conducted numerous interviews with state and national media.
  • Bartow Arena was the first site for GuideSafe student re-entry testing prior to the beginning of the Fall 2020 semester.
  • Frontline nurses, physicians and caregivers endured PPE shortages and followed specific processes to safely care for patients in UAB Hospital.
  • The largest-scale higher education testing initiative in the nation, GuideSafe™ provided a free, non-invasive nasal swab–based procedure to ensure a negative test — or quarantining in the case of a positive result — before returning to campus.
  • The UAB's Department of Pathology, led by George Netto, M.D., the Robert and Ruth Anderson Endowed Chair, adapted its clinically offered lab-developed testing capabilities to a pooling test approach. This strategy allowed for ramping up testing capacity tenfold for the next 20-plus days leading up to the start of school.
  • Michael Saag, M.D., a professor of medicine in UAB’s Division of Infectious Diseases, has been a key figure in the state during the pandemic. Saag was infected with COVID-19 early on in the pandemic, treated patients after his recovery and shared his knowledge with state and national media on dozens of occasions.
  • In the span of four weeks prior to student reentry in Fall 2020, the majority of the GuideSafe tests were processed at UAB, each with a 24-48-hour turnaround time. Pulling off this collaborative effort in a very short time frame required identifying lab space on UAB’s campus and adding up to 20 laboratory technicians to increase specimen processing capacity.
  • Sarah Nafziger, M.D., vice president of Clinical Operations for UAB Hospital, directed UAB vaccination efforts at all of its vaccination locations — Parker High School, Cathedral of the Cross AOH Church of God, Hoover Metropolitan Stadium, UAB Hospital-Highlands and the Margaret Cameron Spain Auditorium. Nafziger conducted dozens of interviews with local and national media on UAB Hospital’s efforts throughout the pandemic.
  • Two students study socially distanced and masked in the Hill Student Center.
  • Katie Crenshaw (right) chaired UAB’s Incident Command Committee, which was established in July 2020 and charged to monitor data and how effective the institution was in implementing operational and safety strategies.
  • Student and employees from across UAB helped the Alabama Department of Public Health with contact tracing, calling upward of 4,000 cases a month by December 2020.
  • More than 120 undergraduate, graduate and faculty members of the UAB School of Nursing trained in their simulation center and worked in UAB Hospital to support the fight against COVID-19. The faculty and students joined the frontline health care workers who have been caring for COVID-19 patients since the start of the pandemic.

UAB offered testing, patient care, and administrative expertise and support to hospitals and health systems across the state, improving outcomes for many Alabamians struck by COVID-19. UAB experts also collaborated with and provided critical public health and infectious disease insights to local and state officials, and also took a lead role in an aggressive public information campaign to increase knowledge and safety. UAB experts kept a high public profile throughout the pandemic, as they were featured in constant local media coverage and thousands of appearances in national and international outlets.

UAB COVID-19 by the numbers

  • As of May 27, 2021, UAB has administered more than 207,000 vaccinations to residents in 62 of Alabama's 67 counties. 
  • To date, UAB has cared for 4,439 COVID patients in UAB Hospital.
  • UAB hosted 5 Vaccination sites.

The patient care demands of UAB Medicine have been significant. UAB Hospital admitted its first COVID-positive patient in March 2020, starting multiple waves of patient surges that continued to stress the system and its clinical care and support teams. Early in 2021, more than 30 percent of patients in UAB Hospital — one of the largest hospitals in the nation — were people with an active case of COVID-19 or those who had recovered from COVID-19 but were still too sick from complications to leave the hospital.

“Our employees overcame great challenges and pushed through personal and professional anxiety and exhaustion to provide world-class care to thousands of patients throughout the pandemic,” said UAB Medicine CEO Reid Jones. “We continued to innovate to best serve patients and really demonstrated why UAB is so vital to all Alabamians.”

A new multidisciplinary Post COVID Treatment Program was developed to help evaluate patients still experiencing COVID-19 symptoms more than three weeks after a positive test to help them find appropriate specialized care.

A team led by Sue Feldman, Ph.D., professor in UAB’s schools of Health Professions and Medicine, developed the daily Healthcheck tool and worked with Google and Apple to develop the GuideSafe exposure notification app made available to all Alabamians. The anonymous app was designed to alert users if they had been exposed to someone diagnosed with COVID-19.

“With the great challenges we were facing as a university and health system, it would have been easy to turn inward and just try to solve our own problems,” Watts said. “But that’s not who UAB is. Improving outcomes for all Alabamians is our mission and responsibility, and the pandemic showed just how much that’s in our DNA with the high-impact programs we undertook.”

Meeting the needs of students, faculty and staff

A key tenet of UAB’s positive momentum before the pandemic was a shared commitment to shared governance, which only strengthened as the university shifted to remote learning in March 2020.

Students, faculty and staff — from the undergraduate and graduate student government associations to the faculty senate and staff council — were invited at the request of President Watts and Provost Pam Benoit to share important insights in key committees and workgroups.

The dialogue led to new and enhanced resources that helped members of the campus community safely continue their education and jobs — from a robust e-learning platform to guide remote learning to processing grants and other crucial university business.

Prior to the pandemic, UAB’s eLearning and Professional Studies office supported faculty and staff with instructional design services, media production services, academic technology tools and training, and continuing education/professional studies offerings. In March 2020, when UAB courses moved online in response to the pandemic, the eLearning team assisted faculty with course design and technology through online workshops and one-on-one assistance.

“Our eLearning and Professional Studies team developed a dynamic approach to helping students and faculty in the online learning environment. In partnership with talented faculty, this team designed quality face-to-face, hybrid and online courses and programs. The effort of the eLearning and Professional Studies team — and its collaboration with our dedicated faculty — was indicative of UAB’s efforts as a whole across our entire enterprise.”

- UAB Provost, Pam Benoit

“Our eLearning and Professional Studies team developed a dynamic approach to helping students and faculty in the online learning environment,” Benoit said. “In partnership with talented faculty, this team designed quality face-to-face, hybrid and online courses and programs. The effort of the eLearning and Professional Studies team — and its collaboration with our dedicated faculty — was indicative of UAB’s efforts as a whole across our entire enterprise.”

“We are fortunate to work with a faculty body so adept and creative,” said Pam Paustian, Ph.D., associate provost for Academic and Learning Technologies. “It was an incredible team effort based on a shared commitment to our students.”

In July, an Incident Command Committee was established to monitor data and how effective UAB was in implementing operational and safety strategies. “The idea was to bring together campus leaders with access to resources and people to address any areas where additional support may be needed,” said Katie Crenshaw, J.D., UAB chief risk and compliance officer, who chairs that committee.

UAB increased and promoted mental health resources, provided free personal protective equipment, made childcare options available to employees and subsidized it, made vaccines available to employees and the community within Alabama Department of Public Health guidelines, and made COVID-19 testing free and conveniently available to employees. The UAB-developed sentinel testing program developed with GuideSafe was also made available to other institutions across the state.  

Ultimately, Watts says, UAB’s efforts saved lives and livelihoods.

“We have worked tirelessly to leverage our resources, expertise and talent and made a big difference in safeguarding the health of people and our economy,” Watts said. “It is incredibly humbling and gratifying to talk to people who continue to thank me for all UAB has done. It is equally gratifying to know the UAB family is proud of what we have all been able to do together for each other and our community.”

Photography and videography: Andrea Reiber, Laura Gasque, Jeff Myers, Carson Young, Andrea Mabry, Steve Wood, Lexi Coon, Ryan Meyer and Amanda Chambers