UAB Dentistry wants to encourage you, as our patient, to communicate openly with your health care team, participate in your treatment choices, and promote your own safety by being well-informed and actively involved in your care. Because we want you to think of yourself as a partner in your care, we want you to understand your rights as well as your responsibilities.

Patient Rights

Dentist in scrubs holding a mouth mold and talking to a patient wearing a dental bib.

All UAB Dentistry patients have the right:

  • To receive considerate, respectful, and compassionate care.
  • To receive reasonable continuity and completion of care.
  • To receive an explanation of the benefits of recommended treatment versus alternative treatments, the option to refuse treatment, the risks of receiving no treatment and the expected outcomes.
  • To advance knowledge of the cost of treatment.
  • To receive information necessary to give an informed consent prior to the start of any procedure or treatment.
  • To treatment that meets the established standards of care for the dental profession.
  • To access complete and current information about your care.
  • To privacy and confidentiality of all information and records regarding your care, unless disclosure is allowed by law.
  • To voice your concerns about the care you receive. If you have a problem, you may talk with your health care team to resolve the problem. If unresolved, you may contact Patient Relations by calling (205) 934-3077.

Patient Responsibilities

All UAB Dentistry patients are expected to:

  • Provide complete and accurate information, including your full name, address, telephone number, date of birth, and insurance carrier.
  • Provide accurate information about your dental and medical history.
  • Provide detailed and timely information regarding any changes in your health condition.
  • Be considerate and respectful of visitors, other patients, faculty, students, residents, and staff members and abide by all UAB rules and safety regulations.
  • Ask questions when you do not understand information or instructions about your dental care and cooperate with your health care team.
  • Fulfill financial obligations for care and services.
  • Keep appointments, be on time for appointments, and to call your health care provider in a timely manner if you cannot keep your appointments.