Need support or additional training? Open a support ticket with the UAB Digital Strategy team to add or remove users, report issues, request help, and more—for any of the Salesforce products offered here at UAB.

Open Support Ticket

Whether you're just getting started or need help with a specific task, the UAB Help Center has the answers you need. This centralized hub includes user guides, FAQs, and step-by-step instructions to help you get the most out of UAB's Salesforce platforms.

Help Portal

UAB Salesforce Self-Paced Training

• Salesforce 101 for Recruitment & Admissions
• Campaigns & Off-Campus Events/Visit Tracking
• Recruitment & Admissions Communications and Engagement Tracking
• Reporting for Undergraduate Admissions

UAB Graduate Application Review Training

• Schedule Training with Student Services Staff

UAB's on-demand Salesforce Marketing Cloud training walks you through core features and workflows you’ll use to build, personalize, and send emails on behalf of the university.

View training videos

Salesforce Trailmixes

Trailmixes are curated collections of self-paced Salesforce training modules created by the UAB Salesforce team. They help users build skills in specific areas of the Salesforce platforms through interactive lessons, overviews, and quizzes.

• CRM Trailmix
• Marketing Cloud Trailmix

Upcoming Salesforce Marketing Cloud Webinars

Hosted by experts at Salesforce, these live webinars will dig-in to specific topics related to building and sending emails in Salesforce Marketing Cloud. You'll have the chance to ask questions and receive answers from product experts.

• Explore Upcoming Webinars

Register for upcoming Salesforce Events training, hosted by the UAB Digital Strategy Team.

Browse live Zoom training

Join our user groups in Microsoft Teams for updates, training options, critical alerts, and release notes.

Join the Salesforce Team

Join the Marketing Cloud Team

UAB Salesforce Release Notes are published monthly and summarize new features, resolved issues, and communications across UAB Salesforce solutions.

View Release Notes