“It’s not enough for a single person to document our internal processes,” says Juliana Madrid, Business Process Manager. “This program was created to teach our employees how to document and – more importantly – how to find ways to improve the existing processes for better outcome.”
Because of COVID-19, the 2020-21program was conducted virtually, including the graduation ceremony held this spring. Participants attended nine sessions, including business process management, project management, and practical activities. The program focuses heavily on practicing the skills in real world situations. Participants are often documenting processes throughout the program.
If you are interested in joining next year’s program, which begins in the spring, please email Madrid at
Process Champions 2020-2021:
- Sawson Haswah (Facilities IT)
- Craig Bowen (Facilities IT)
- Geoffrey Gartman (FAEHS Operations)
- Cheryl Kennedy (Facilities Finance)
- Jasmine Pruitt(Facilities Finance)
- Melvin Towner (Facilities Finance)
- Michelle Benedict (EH&S)
- Jerry Turner (EH&S)
- Rani Jacob (EH&S)
- Tamika Bright (EH&S)
- Sharon George (Facilities HR)