“We want our customers to experience better overall service and not to feel frustrated or underserved,” said Darryl Crider, assistant vice president of Facilities Management. “We encourage you to choose the system that applies to your request, and we’ll take it from there.”

We’ve included some information about each system below to help you choose the option that pertains to your request.

Campus Services Requests

All requests for service on campus buildings and spaces should be submitted through our campus request system. You must be on the UAB network or using the UAB VPN to access this request system.

We encourage any UAB employee or student to submit a request when they see an issue, including light bulb replacements, damage to physical spaces, plumbing issues, general maintenance needs, etc.

This system is also used for project requests, which can include renovations, painting, electrical work, etc. Projects are paid for by the requesting department.

Hospital Maintenance Requests

All requests for service on hospital buildings and spaces should be submitted through our hospital request system.

We encourage any UAB hospital employee to submit a request when they see an issue, including light bulb replacements, damage to physical spaces, plumbing issues, general maintenance needs, etc.

Dispatch Centers

The Facilities Campus Dispatch Center is open 7 a.m. to 5 p.m., Monday through Friday. Contact them directly for assistance making a request by calling 205-934-WORK (9675). After hours calls will page the on-call supervisor.

The Facilities Hospital Dispatch Center is open 24 hours, 7 days a week. Contact them directly for assistance making a request by calling 205-934-6181.