Phone Appointments

Call 205-934-3580

Patient Portal - Online Appointments

Access Patient Portal

Comprehensive Primary Care Services Offered

  • Appointments

    Use the Managing Your Health Tool below to determine what type of appointment you should make.

    Invalid Input

    Physical illnesses are conditions that negatively affect a person's bodily function and impair one's ability to perform activities of daily life. Such conditions often cause observable signs or symptoms such as fever, rash, vomiting, headache, and localized or generalized body pain.

    Source: CDC, 2018

    Yes. I am unable to do one or more of my daily activities because of my illness.

    No. I am able to perform all of my daily activities despite my illness, but still want to speak to a provider about my problem.

    Invalid Input

    Sounds like you need to see a Provider soon. You can check the patient portal for a same-day appointment. If none are available on the portal, call Student Health Services (SHS) at (205) 934-3580 to speak with a staff member and schedule a Same-Day appointment.

    If SHS is closed, call (205) 934-3411 and ask for the doctor-on-call for Student Health & Wellness.

    To find an In-Network Urgent Care or PCP with United Health Care Insurance click HERE.

    If your condition worsens, seek emergency medical care immediately by dialing 911 or visiting the Emergency Department of the nearest hospital.

    You have options. Visit Patient Portal to make an appointment with a provider at Student Health Services (SHS) Clinic.

    If you are unable to find an appointment that suits your needs at SHS on the portal, give us a call at (205) 934-3580 to speak with a staff member.

    If you are unable to find an appointment that suits your needs at SHS, visit an In-Network Urgent Care or Primary Care Provider (PCP). To find an In-Network Urgent Care or PCP, click HERE

    If your condition worsens, seek emergency medical care immediately by dialing 911 or visiting the Emergency Department of the nearest hospital.

    Mental illnesses are conditions that affect a person’s thinking, feeling, mood or behavior, such as depression, anxiety, bipolar disorder, or schizophrenia. Such conditions may be occasional or long-lasting (chronic) and affect someone’s ability to relate to others and function each day.

    Source: CDC, 2018

    Yes. I am unable to do one or more of my daily activities because of my illness.

    No. I am able to perform all of my daily activities despite my illness, but still want to speak to a provider about my problem.

    Invalid Input

    Call or visit Student Counseling Services to be evaluated for an appointment:
    (205) 934-5816
    1714 9th Ave S, Birmingham, AL 35294

    You may also schedule a visit with Student Health Services at 205-934-3580, and SHS usually has same or next day urgent appointments.

    If the Student Health & Wellness Center is closed, visit the nearest Emergency Department, or call UAB Police Department (205-934-3535) to be directed to the appropriate resources.

    If you need to talk to someone, the following crisis lines offer 24-hour support:

    • Suicide Prevention Lifeline: (800) 273-8255
    • Birmingham Crisis Line: (205) 323-7777
    • Transgender Crisis Hotline: (877) 656-8860
    • LGBTQ+ Hotline: (866) 488-7386
    • Rape Response: (205) 323-7273
    • Graduate Student Help Line (800) 472-3457
    • Veterans Help Line: (800) 838-2838
    • Crisis Text Line: 741-741

    You have several options. Call Student Counseling Services at (205-934-5816)

    You may also schedule a visit with Student Health Services at 205-934-3580 or on the Patient Portal to discuss a mental health problem.


    All currently enrolled UAB undergraduate and graduate students have access to medical office visits, evaluation and development of a treatment plan at no additional out of pocket cost beyond the payment of regular UAB tuition. All office visits are billed to insurance and if there is anything remaining on the office visit cost after the insurance has dispersed payment, this remaining cost is part of the Student Benefit which the student is not billed for. This benefit does not cover diagnostic testing (lab and x-ray) or procedures.

    Diagnostic testing (lab and x-ray) and procedures are available on a fee-for-service basis and can be billed to the student’s insurance or, for those without insurance, directly to the student.

    To Schedule an Appointment:

    Phone Appointments

    Call 205-934-3580

    Patient Portal - Online Appointments

    Access Patient Portal

    *Please note, if you are going to be late for your appointment please call (205) 934-3580 to inform the staff.

    No Show Policy

    To provide you the best possible care and increase access for all our patients, please cancel your appointment at least two hours in advance, so that others may have the opportunity to be seen. Appointments may be cancelled on the patient portal, via phone, or in person. If you fail to cancel within two hours, or are more than 15 minutes late, or fail to come to the appointment at all, you will be considered a “no show.” As of October 1, 2017, there will be a $25 charge per “no-show.” This policy applies to appointments with medical providers, counselors, or dietitians.

    This does not apply to appointments for immunizations, TB skin tests, or medical clearance.

    Submit No Show Appeal Form Online

    Download No Show Appeal Form

  • Primary Care Services

    • STD screening exams and screening labs
    • Annual checkups
    • Minor emergencies such as lacerations, sprains and other musculoskeletal trauma
    • Mental health evaluations and treatment
    • Minor dermatologic procedures
    • Immunizations/TB testing
    • Initial evaluation and treatment for most minor common infections (colds, flu, pneumonia, urinary tract infections, STDs, skin infections, sore throats, etc.)
    • Asthma evaluation and treatment
    • Hypertension evaluation and treatment
    • Referral services as appropriate
    • Eating disorder treatment
    • Compassionate advice on smoking cessation, including use of nicotine replacement therapy and/or medication therapy

  • Telemedicine

    Student Health Services is proud to now offer telemedicine visits. These are virtual medical appointments conducted through American Well Touchpoint (AW Touchpoint), a free app specially designed for telemedicine video conferencing, and used across the UAB system for telemedicine.

    You can download American Well Touchpoint here:

    Apple Store Google Play

    To schedule a Telemedicine visit, please call (205) 934-3580 or web-book on the portal here.

    You will need a phone or tablet with a camera and the ability to receive text messages to use Telemedicine. Prior to your visit, please download this app to your mobile device. You will not need to create an account or provide any personal information such as email address. As long as the app is installed at the time of your visit, you will receive a text message at, or slightly before, your visit time, with an invitation to join. Just click the invitation, select yourself as the patient, and your provider will join shortly.

    Please plan to be in a private, quiet location to protect your information. If you or your provider is having connectivity problems, please check and use the AW Touchpoint chat feature and/or your secure patient portal for further instructions. If you or your provider is unable to connect, the visit may be transitioned to another video chat platform, telephone, or may be rescheduled.

    If you are a new patient (have never been to Student Health Services before), you must be located within the state of Alabama at the time of the telemedicine visit in order to be seen due to licensure requirements. If that is not possible and you need help, Student Health Services is still available to assist your needs and provide information and directions for a plan of care. If you have questions about this, or are unsure if you can be seen or not, please call (205) 934-3580 to discuss further.

  • Sports Medicine

    Dr. M. Heath Hale, Melissa Metzelfeld, Allyn Abadie and Sara Bunemann, ATC offer Sports Medicine visits for all enrolled UAB Students.

    After his residency in Family Medicine, Dr. Hale completed a Sports Medicine Fellowship at the University of Florida and holds a Certificate of Added Qualification in Sports Medicine (CAQSM). Dr. Hale serves as the Medical Director of UAB Athletics. Sports Medicine visits can be booked for any recreational or intramural-related injury, and any other acute or chronic musculoskeletal condition. The Student Health Services Clinic has on-site lab and x-ray for convenience, and referral relationships with Physical Therapy and Orthopedics when necessary.

    Melissa Metzelfeld completed a Bachelor of Science Degree in Athletic Training at the University of Indiana. Melissa went on to pursue a Master’s of Education during a two year Graduate Assistant position at Heidelberg University. Additional certifications include Functional Movement Screen (FMS), Graston, ImPACT.

    Allyn Abadie completed a Bachelor of Science Degree in Athletic Training at Nova Southeastern University. She completed an internship at the University of North Florida where she worked with the Women’s soccer and Men’s Basketball teams. Allyn then went on to pursue a Master’s in Health Studies during a two year Graduate Assistant position at the University of Alabama where she worked inside the campus recreation department with their club and intramural teams. Allyn is additionally certified in cupping.

    Sara Bunemann completed a Bachelor of Science Degree in Athletic Training at East Carolina University in Greenville, North Carolina. Sara went on to pursue a Master’s of Education during a two year Graduate Assistant position at Union College in Kentucky. Sara has clinical experience in the performing arts, secondary school and collegiate settings.

    Two Athletic Trainers are housed on the lower level of UAB Campus Recreation and sports medicine visits are available during normal business hours. To schedule an appointment, please visit the Campus Recreation Training Room for assistance.

    Athletic Trainer Appointment Form

  • Sexual & Reproductive Health

    • Annual exams
    • Comprehensive contraceptive consultations
    • STD screening exams and labs
    • Acute and chronic gynecologic conditions
    • HPV vaccination
    • IUD placement and removal
    • Nexplanon placement and removal
    • Colposcopy
    • Referral services as appropriate
    • HIV PrEP
    • Gender Transition Care

  • Registered Dietician

    Student Health Services has Registered Dieticians on staff to educate students about the connection between nutrition and health. To schedule a consultation with a Registered Dietitian, call: (205) 934-3580

  • Immunizations & TB Tests

    205-934-3580 or by accessing the Patient Portal.

    Immunization, Titer Test, and TB Skin Test appointments are scheduled from 8:00 am - 11:30 am and 1:00 pm - 4:30 pm.

    TB skin tests are not placed after 3 p.m. on Wednesdays and are not placed at all on Thursdays. The T-spot (TB blood test) is drawn Monday thru Friday from 8:00 am - 11:30 am and 1:00 pm - 2:30 pm.

    To start the HPV Vaccine (Gardasil ®), Hepatitis A, or any other elective vaccine series, students should book an appointment with a medical provider. To complete a series, either begun at SHW or at another clinic, students should book an appointment with the immunization clinic and bring documentation with dates of prior vaccines.

    For all other immunization needs, please schedule an immunization appointment. Only one appointment is necessary to meet all of your immunization needs. Upon arrival, please let an immunization nurse know of all of your needs.


  • Allergy Clinic

    UAB Student Health Services(SHS) administers allergy immunotherapy (injections) as a service to our students. We do not provide allergy testing, mixing of extract(s), or immunotherapy education and instruction. The first shot from your extract MUST be performed by your allergist. SHS will store your extract(s) in a temperature-monitored refrigerator, administer your allergy shot under a physician’s supervision, and provide emergency treatment in case of a reaction to your allergy shots.

    Prior to receiving allergy injections at SHS, patients must be established with a SHS clinician, to review your medical history and medications. We require orders to be signed by your allergist and submitted to SHS by fax or mail. We DO NOT accept verbal orders for dosage adjustments. We may need to contact your allergist to clarify dosages or to request necessary information.

    Before receiving allergy shots at SHS, we require your allergist to provide the requested information and to sign the UAB SHS “Allergy Injection Protocol and Consent” form. Please check with your Allergist to ensure that our request for information was received.


      • Tuesday, Wednesday, Thursday: 8:15am - 10:45am and 1:15am - 3:45pm.
      • The posted hours may occasionally change due to staffing, demand for services, or other reasons.
      • You may schedule by telephone at 205-934-3580, or in person at SHS.
      • You may schedule individual appointments or appointments for the entire semester.
      • Please allow 45 minutes for your appointment.
      • Check-in at the front desk.
      • All patients are required to wait at SHW a minimum of 30 minutes after injections and to check out with the allergy nurse prior to leaving the clinic. The nurse will inspect the injection site(s) and record any local reaction. If you have a history of adverse reactions, you may be asked to wait longer.

  • Referrals

    Students who have the SHIP must obtain a referral for all visits outside of Student Health Services (SHS). Visits for mental health, OB/GYN, and orthopedics do not require a referral. For students with private insurance coverage, referrals are offered as needed.

    • SHS has a full time coordinator to assist you with your needs.
    • Referrals are made as appropriate and within and outside the UAB Health System.
    • Most referral appointments or procedures are scheduled for you before you leave the office.
    • In some instances, referral requests may not need an appointment with a SHS provider. For questions pertaining to this, please contact the SHS Referral Coordinator through the Patient Portal or call 205-996-5764. You may also send a message This email address is being protected from spambots. You need JavaScript enabled to view it.
    • If you have the SHIP or have an insurance that has identified SHS as your Primary Care Provider and you are referred by the emergency department or an outside office/physician, please let SHS know as soon as possible to ensure all needed precertifications are obtained.

  • Prescription Services

    All medical providers are licensed to write prescriptions, either printed on site and provided to the student at the time of the visit or sent electronically to the student's pharmacy of choice.

    For the safety of our patients, refill requests from pharmacies are not accepted. To minimize errors inherent in automated refill requests, patients are required to request refills directly.

    Refills of ongoing medications are best obtained during regular office visits. They can also be requested via the Patient Portal. For those patients who prefer to call, refill requests may be called in to our clinic nurse line by dialing (205) 975-7756.

    Please allow two business days for refill requests to be processed. For this reason, patients are encouraged to keep a close eye on their medications and to request refills in a timely manner. In most cases, regular refills will not be accepted by the on-call provider after office hours. We respectfully decline to refill routine medications during these interaction.

    If you need a refill prior to your next scheduled appointment, please log into your Patient Portal and send us a request through secure messaging, or call during normal business hours to request a refill. There are some prescriptions that cannot be refilled over the phone and may require an office visit with your primary care provider. You can schedule an appointment through the Patient Portal for these.

    There is no on-site pharmacy at UAB Student Health Services Clinic. Patients should plan to purchase their medicines at a free-standing retail pharmacy, such as CVS or Walgreens, or at a pharmacy within a grocery store.

  • On-Site Lab & X-Ray

    On-Site Lab & X-Ray services are available. These services are not included in the Student Health Services Student Benefit and will be billed to your insurance. If you do not have insurance that covers these services, they will be billed directly to you.

    On Site Lab
    On Site Lab2
    On Site Lab3

  • Medical Records Release

    If you need to request medical records to be sent to an outside provider from UAB Student Health, please fill out the medical record release form and submit it to Student Health. This form may also be used to request outside records be sent to UAB Student Health.

    This form does not apply to UAB Hospital or UAB’s The Kirklin Clinic.

    • Fax to (205)975-6193
    • Mail to:
      1714 9th Ave South,
      3rd Floor LRC, Ste. 300,
      Birmingham, Al 35294

    This release form information applies only to records kept by UAB Student Health Services.

    If you need to request records from UAB Hospital please call (205) 930-7724 or fax (205) 930-6721

    If you need to request records from The Kirklin Clinic, you will need to contact the individual doctors offices directly. Please call (205) 801-8000.


  • Mental Health Resources

    Student Health Services offers Primary Care of Mental Health concerns, such as anxiety and depression, including medication management. We also work collaboratively with Student Counseling Services for comprehensive care.