The UAB Employee Assistance and Counseling Center offers individual, couples and family counseling to assist employees and their immediate household members resolve work-related and personal problems. UAB, UAB Medicine and VIVA Health employees are eligible for up to 15 free counseling sessions per year. Visit the webpage for Homewood City School System Employeesi3 Academy Charter School Employees and Trussville City School Employees for information on benefits. The EACC staff includes counselors specializing in marriage and family counseling, play therapy, group counseling, alcohol and drug abuse aftercare, EMDR, critical incident stress management, aging and caregiver issues, employee assistance, career counseling, art therapy and more.

Counseling sessions are designed to help you identify and resolve problems related but not limited to:

  • Relationship or family problems
  • Work or home related stress
  • Depression, mood swings and anxiety
  • Grief, loss and loneliness
  • Alcohol and drug abuse aftercare
  • Work-life balance
  • LGBTQ issues
  • Chronic illness support
  • Communication problems and more

To schedule a counseling appointment, call 1-877-872-2327 or 205-934-2281. For more information on EACC services, visit the Frequently Asked Questions.


COVID-19 Update

Due to ongoing health concerns related to the COVID-19 pandemic, the UAB EACC is closed to in-person appointments. However, counselors will continue to provide counseling services via telemental health/distance counseling.

  • If you are a new client, please complete the intake paperwork and our program coordinator will call you within 24 to 48 hours (M-F) to schedule an appointment for a telephone triage/intake.
  • Please note, urgent client matters will be given first priority for follow-up appointments.
  • Clients experiencing a mental health emergency or crisis should go to the UAB Emergency Department (ED), the UAB Highlands ED, or the nearest ED for immediate assistance. You may also access these emergency resources.
  • If you need to speak with your counselor, leave a message on our voicemail, and they will respond within one business day. If you have a counseling emergency, you can reach the EACC on-call counselor through UAB Connect at 205-934-3411.