ask blazer logoGot a Question? Ask a Blazer! was started in the fall of 2012 by a group of students who saw a need for new students at UAB requiring assistance in navigating the campus on their first days of classes. Over the years the Divisions of Student Affairs and Enrollment Management have carried on this initiative in an effort to provide students with easy access to the support and guidance needed during the first two days of classes. Throughout the years, Got a Question? Ask a Blazer! is better known as Ask a Blazer! Returning students, faculty and staff have the opportunity to volunteer to support our new students during the first two days of classes.

  • New Students

    If you’re having trouble finding your way around campus during the first two days of class - Ask a Blazer! To ensure the safety of volunteers and participants, the Ask a Blazer initiative will be conducted both in-person and virtually this year. Visit us at and ask us any questions you have about UAB (or call 312-626-6799 and input meeting ID: 2884930049). Download this helpful map of campus to have a quick reference of building abbreviations and the locations of commonly used buildings and offices.

    Assistance will be avaiable at these times and locations:

    • Sunday, August 22nd (in-person only)
      Pop-up location at Connect Fest from 6pm-9pm
    • Monday, August 23rd
      7:30am-5:30pm (in-person and virtually)
      • Campus Green-North Campus Green-South
      • Mini Park I (corner of University Blvd. and 14th St. S)
      • Mini Park II (13th St. S across from UBOB)
      • Hill Student Center-Performance Lounge
      • Zoom:
    • Tuesday, August 24th
      7:30am-5:30pm (in-person and virtually)
      • Campus Green-North
      • Campus Green-South
      • Mini Park I (corner of University Blvd. and 14th St. S)
      • Mini Park II (13th St. S across from UBOB)
      • Hill Student Center-Performance Lounge
      • Zoom:
  • Volunteers

      • Sign up to participate in Ask a Blazer! by completing the form below:


      • Volunteers can wear whatever they like (just no outside university apparel please!), but be sure to wear your Ask a Blazer! button if you have one. And wear your button wherever you go on campus the first week of classes!
      • Log in at on time for your shift and stay for the entirety of your shift. Volunteers should plan to arrive a few minutes early to provide time for instructions and notes from the volunteer working the prior shift. Please do not leave until the person scheduled to work after you has arrived. Call 205-934-8020 to report if a person is late or has not shown up.
      • Download the Ask a Blazer Zoom background for volunteers and use during your shift.
      • Answer as many questions as possible utilizing your knowledge, the resources provided, and call 205-934-8020 if you don’t know the answer. Do not answer questions you do not know the answer to.
      • If you are unable to report for your shift, please call the Office of Student Involvement & Leadership at 205-934-8020
      • Refer students with questions about registration, financial aid, and tuition payments to the One Stop Student Services Office on the first floor of the Hill Student Center.
      • If you are unable to report for your shift, please call the Office of Student Involvement & Leadership at 205-934-8020.


    First Day of Class FAQs

    Refer all questions regarding financial aid/scholarships and registration to the One Stop. Please do not send students directly to the Financial Aid Office or Registrar’s Office. Information Desk phone number: 934-8000.

    Remember to call 205-934-8020 to reach a Got A Question? Ask A Blazer! Committee Member if there are questions you can’t answer.

    • 1. Where can I find current information about COVID-19?

      UAB has a specific website dedicated to news and announcements related to the COVID-19 pandemic. Please go to for questions, answers, information about current guidelines and other relative resources.

    • 1. What do I need to know about First Year Convocation?

      Due to campus regulations concerning large gatherings during the COVID-19 pandemic, the First Year Convocation for 2020 has been cancelled. Convocation, Class of 2024, and transfer student t-shirts will be available for pickup August 20-28 at 12 noon to 5:00pm in Hill Student Center room 204/206.

    • 1. I need to buy books/supplies. Where do I go?

      UAB Bookstore located in the Hill Student Center.

      2. How do I know what books I need?

      Log in to your BlazerNet account and look at your course schedule. You can see what textbooks you need for each course there. Alternatively, you can show a copy of your course schedule to a staff member in the UAB Bookstore and they will know what books you need based on the classes you are taking.

      3. I need to buy a sweatshirt/umbrella/etc. Where can I do that?

      UAB Bookstore

      4. I need to make copies of something. How/where can I do that?

      The Sterne Library has copying facilities, plus there are numerous ePrint devices located around campus for cloud-based printing (see for locations). You can use your Blazer Bucks to pay for copies.

    • 1. I’m not sure if I’m in a regular in-person class, a hybrid class, a remote class or an online class. How do I find out where and when my classes are meeting?

      Your class format and further information is located on the university course schedule available online. Look for your class and section. The information about time, location, etc. will be available for you to see there for each of your classes.

      2. I’m not sure I registered for the correct class. Where do I go for help or to see my advisor?

      You need to see your advisor and you can find your advisor and his/her contact info in your BlazerNET account.

      3. I need to add/drop/change a class. What do I do? Where do I go?

      You can complete this request through your BlazerNet site. Just log in and go to Registration link at the top of the page. From there, you will be able to make changes to your schedule. Please note that if you have a hold on your account that prohibits registration, you will need to correct the hold before you can change your schedule. Additionally, you might be required to provide a RAC code to register for classes. If you see that message, you will need to contact your advisor to get the code.

      4. Are laptops allowed in class?

      That is determined by individual professors. Read the syllabus for each class to see if the policy is in the syllabus. If you don’t find it in the syllabus, ask your professor.

      5. I registered for a class but the professor didn’t have my name on the roster. What do I do?

      Go to your advisor and have him/her check to see that you went to the correct class/section/location. If so, your advisor will be able to make computer adjustments/arrangements with the registrar to ensure you are on the roster.

      6. I’m not sure where my class is being held. The schedule said TBD. How can I find out?

      Check your class schedule on your BlazerNet account. If it is not there then you should contact the department to find the location.

    • 1. Is Green Springs Avenue the same as University Boulevard?


      2. Is University Boulevard the same thing as 8th Avenue?


      3. Where can I get a map?

      A GPS-enabled map is available (FREE!) on the UAB Mobile App for both Apple and Android. Make sure to download it now so that you can find all your classroom buildings in the shortest route possible! You can also find a PDF of a campus map (including building abbreviations) here.

      4. Where is ______________ building?

      See map.

      5. What does this abbreviation/acronym stand for?

      See map.

      6. Where is an ATM?

      There are Wells Fargo and Regions ATMs on the first floor of the Hill Student Center.

      7. Where can I go to pray?

      There is a multi-faith prayer room in the Sterne Library on the second floor.

      8. Where is there a lactation room on campus?

      You can find an updated list of lactation centers on campus at

    • 1. I lost my student ID. What do I do? Where can I get a new one?

      Go to the One Stop in the Hill Student Center. They can replace it. ($15 replacement fee).

      2. I need to turn in my immunization form. Where do I do that?

      You should have received an email at your UAB email address telling you how to upload your immunization records. You cannot turn in immunization records in person – everything will be submitted electronically. Get more details at

      3. I need to turn in my final high school transcript. Where do I do that?

      Transcripts must be either mailed or sent electronically to UAB by your high school. Faxed or hand delivered copies are not considered official and will not be accepted. Mailed transcripts should be sent to:

      UAB Undergraduate Admissions
      Box 99
      1720 2nd Ave. S
      Birmingham, AL 35294-4600

      Electronic transcripts should be sent to:

      UAB Undergraduate Admissions under the “Send to a College” option (Applicants should not request transcripts to be sent electronically to an individual unless it is for purposes other than admission).

      4. My insurance company needs proof that I’m in school (enrollment verification). Where do I get that?

      You can order it online through BlazerNet, or go into the One Stop office located in the Hill Student Center to have one printed.

    • 1. Where can I spend my dining dollars?

      YYou can use your Dining Dollars at any UAB campus restaurant location:

      2. I need to change my meal plan. What do I do?

      You can change your meal plan at If you want or need to do that, you must do it within the first seven (7) calendar days of the semester.

      3. Where can I get something to eat/drink on campus?

      Commons on the Green, Food Court in the Hill Student Center, The Den by Denny’s, the Grid in the BEC, Einstein’s Bagels in the Learning Resource Center (School of Nursing Building), Starbucks in Sterne Library or Hill Student Center, C-Store in Camp Hall, Sandella’s/Jamba Juice in the Collat School of Business, and WOW Café across from Blount Hall.

      4. What are dining facility hours?

      Different places have different hours. Go to to see all the locations on a map and find the hours for each location.

      5. I need to add money to my Blazer Bucks account. What do I do? Where do I go?

      You can do this on-line through your BlazerNET account using a credit or debit card or you can add money in person at the One Stop in the Hill Student Center.

      6. I lost my student ID. What about the money/meal plan I have on it. Can someone use it?

      If you lose your card, immediately go to your BlazerNET account where you can freeze your accounts. If you subsequently find your card, you can go back into BlazerNET and UN-freeze your account.

    • 1. I’m not feeling well. Where do I go?

      Student Health Services is located in the Learning Resource Center. The entrance is on 9th Avenue across from Gold Hall. See map in the UAB App for location.

      2. I hate it here/I’m homesick. I need someone to talk to. Where do I go?

      You can talk to your Resident Assistant (RA) on your hall or, if you need to talk to a professional counselor, you can make an appointment to see a counselor at Student Counseling Services by calling 934-5816 or e-mailing See map for location.

      3. My roommate is driving me crazy. What do I do?

      Talk to your Resident Assistant (RA) first! If you need additional assistance, your Residence Life Coordinator (RLC) who is in charge of your building can also help. Room change week is usually the second week of classes. Residents requesting a room change will need to attend a mandatory room change meeting at some point that week. Meeting time/dates and locations will be posted throughout the residence halls and sent to them in an e-mail.

    • 1. What are Sterne Library’s hours?

      Hours for Sterne Library and other campus buildings will likely be adjusted due to COVID-19. For current building hours, check the Library’s website or the door of the building you are seeking admission to enter.

      2. How do I access Wi-Fi on campus?

      When attempting to connect to the Wifi, connect to the UABStartHere network and run the QuickConnect application. If the QuickConnect application does not work, then connect manually or stop by our walkup location. More information for the wifi can be found at Ask IT is located on the First Floor of Sterne Library near/at the circulation desk 7 days a week.

      3. How do I access the internet?

      Log on with your Blazer ID and password.

      4. What is BlazerNet?

      BlazerNET is UAB’s intra-net system; it’s the way nearly everything will be communicated to you about classes, bills, services and programs at UAB.

      5. Where is a computer lab?

      There are computer labs in nearly all academic buildings at UAB.

    • 1. Where can I get a parking pass?

      You may apply for a parking pass (hang tag) at All parking passes should be ordered online unless you require an ADA or carpool pass. Then you should order a pass in person at the Transportation office at 608 8th St S, 934-3513 – see map for location. If the Parking Office tells you that you need a new ONE Card (not a Campus Card) to order a parking pass, the One Stop will make a ONE Card for you for free.

      2. Did I park in the correct lot?

      a. You should park ONLY in the zone or lot for the pass that you purchased. Parking in a zone other than your purchased zone will result in a parking ticket being issued. For a map of all the student parking zones (lots and decks) click here.

      3. I have to go to across campus but I don’t want to move my car. Is there a bus I can take?

      Yes. The Blazer Express bus system. You can find routes, stops, and track the buses online at You can also download the Blazer Express app (DoubleMap app) to your Android or iPhone (select UAB in the DoubleMap app dropdown menu).

      4. I got a UAB parking ticket. What do I do?

      Follow the directions on the ticket to pay or appeal the ticket. Contact Parking & Transportation Services for questions (, 934-3513,

      5. My car battery is dead/I locked my keys in my car. Can someone help me?

      Call MARS – Motorist Assisted Roadside Service at 975-MARS (975-6277) if you are on-campus.

      6. I'm not able to get into a building. Why?

      Some buildings may have restricted access or limited hours due to COVID-19.

    • 1. Where do I go to join a club or get involved on campus?

      UAB has over 300 student organizations. Student organizations are featured on Engage, the online community for UAB students and student organizations to engage on campus, join and manage student organizations, and create an involvement resume. In addition, UAB Pathfinders offer peer-to-peer advising by appointment via the Engage form “Pathfinder Meeting Request” and they also take walk-in visits (socially distanced) in the Off-Campus Student Lounge. Meeting with a Pathfinder is a great way to find your involvement path at UAB!

      2. Is there an athletic event I can go to this weekend (baseball/soccer/volleyball/etc)?

      Check the athletic website at to see schedules for all the teams and GO BLAZERS! You can also utilize UAB’s mobile app for iPhone and Android to find out what is scheduled.

      3. What is there to do on campus this week? (free movie, lecture, free food, concert, etc)

      Download the UAB app or go to for a comprehensive schedule of programs and events for the first 4 weeks of classes.

      4. Do I need to buy tickets for UAB athletic events?

      Each student receives free entry to home athletic events by showing your ONE Card at the gate. Some events (like men’s basketball) have limited seating.

      6. I have time to kill between classes. Where can I just hang out?

      Hill Student Center (game room, Off-Campus Student Services Lounge, Starbucks, any anywhere else in the building!), Starbucks in Sterne Library, The Den by Denny’s, the Recreation Center Lobby, the lobby of Heritage Hall or the Education Building or any of the study nooks available near the elevators in Heritage Hall.

    • 1. Where do I go with Financial Aid/Scholarship questions?

      The One Stop Student Services located on the first floor of the Hill Student Center

      2. How do I choose a payment plan?

      If you do not pay 100% of your account balance by the first payment deadline (about a week before classes start), you will automatically be enrolled in the Blazer Flex Plan which charges a $25 enrollment fee and divides your payments into 3 equal payments. Visit for deadlines.

      3. I’m looking for a job. Who can help me with that?

      The Career Center in the Hill Student Center. Students can also register on UAB’s job search platform, Handshake, for more information or to look for a job.

      4. I received a scholarship from an organization outside UAB. Do I need to tell someone at UAB?

      Ya. You need to add this information to your Resource Form located in the Financial Aid tab of your BlazerNet account. You can also have any outside scholarship resources mailed directly to UAB. Make sure the donor includes your FULL NAME and your BLAZER ID with the check or funds. Have the donor mail the check and recipient information to:

      Office of Financial Aid
      ATTN: Scholarship Coordinator
      University of Alabama at Birmingham
      Student Financial Aid
      1720 2nd Avenue South
      Birmingham, AL 35294-0013

    • General Questions:

      1. How do office hours work if we can’t talk to professors in person?

      Many instructors use Zoom to offer virtual office hours and will include this information in the course syllabus or Canvas course. If you are unable to locate this information, please contact your instructor.

      2. How are science course labs such as chemistry and anatomy going to proceed? Would the professors use Zoom or have recorded experiments or would they use an online lab interaction?

      Labs will be able to take place with safety measures in place. There may be some virtual lab activities as well. (taken from student townhall).

      3. How to access resources like tutoring, the writing center, etc.

      Staff at the University Writing Center are working full hours through virtual sessions. Students can arrange for feedback through a live Zoom session or the center staff can record feedback and send it to them. The writing center is not booking in-person sessions at this time.

      4. Time management with online learning

      Students can read some tips and watch a video here.

      5. Be aware of free Wifi spots, like the one listed here:

      WiFi spots


      Zoom Questions:

      1. How do you download Zoom through UAB?

      When you click a Zoom link provided to you, it will open in a web browser and install the application at that point. If you want to download the app now, please go to the eLearning Zoom webpage.

      2. New students need to know to test Zoom before their first day of class.

      Students can test out their internet connection, microphone, speakers, and camera at

      3. For students who have never used Zoom, video tutorials on how to navigate the basic features would be great (muting yourself, turning on/off video, various views like gallery vs. speaker view, chat feature, etc.).