""Zoom provides cloud video conferencing and simple online meetings. Instructors can now use Zoom Web Conferencing tool within Canvas to provide a virtual classroom experience, record lectures, or host virtual office hours. Users can seamlessly create Zoom meetings and instantly record and add to the Kaltura media space inside Canvas.


  • High-quality HD video and audio
  • Call-in to meeting’s audio feed using phone
  • Easy-to-use tools for collaborating online with others, including sharing and co-annotation tools, breakout rooms, polling, and white-boarding
  • Allows for high-quality recordings of meetings and downloading of those recordings as MP4 files
  • A full-featured app for iOS and Android

 How to Access Zoom

Log into Zoom to access or create a UAB Zoom account. Faculty and staff are assigned a Pro account and students are assigned a Basic account.

Pro Accounts:

  • Up to 300 participants
  • Unlimited Meeting Duration
  • Unlimited amount of meetings
  • Record to the cloud or local machine
  • Link recordings to Canvas via Kaltura
  • Customize Personal Meeting ID/Link URL

Basic Accounts:

  • Up to 100 participants
  • Limited to 40 minute meetings (When three or more participants join)
  • Unlimited amount of meetings
  • Record to local machine

If you need a HIPAA compliant account or do not need access to Zoom inside of Canvas, fill out the user account request form on the UA System Website.


Users can download the latest version of Zoom for the computer and/or mobile device by clicking the Download button below and selecting the desired download from the Zoom website.




Do participants need a Zoom account to join a meeting?

Participants do not need a Zoom account to attend a meeting. Anyone who has the meeting Link can attend a Zoom meeting even if they aren't affiliated with UAB. It is even easier than that if you are using Zoom inside of Canvas.

pdfLearn more about how instructors can use Zoom in Canvas.

Can Zoom be accessed on a mobile device?

Yes. There are official free apps available for iOS and Android. The apps support many of Zoom’s features, including hosting meetings and viewing screen sharing. Zoom also includes built-in support for calling in to a meeting over telephone.

How do instructors record meetings to Canvas?

Instructors can link their Zoom account to Kaltura Media Space so that all cloud recordings show up in their My Media tab in Canvas.

pdfLearn more about Zoom and Kaltura.

How do I know what type of account I have (pro/basic)?

Login to Zoom at uab.zoom.us, click on the My Profile tab at the top left, and see what is in the User Type field. Learn more about Zoom Profiles.

 Instructor Training


Group, one-on-one, or virtual sessions are also available to faculty.

 Technical Support

  • Create a Ticket
  • Live Chat is available to users via the blue help button at the bottom right of the Zoom support page. Note: Users must first type in a search and then click the contact us/Live chat button to see the chat option.
  • (888) 799-9666, ext 2

 Privacy & Accessibility