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For general inquiries or treatment questions, call (205) 934-3000.
Mailing address: 1720 2nd Avenue South, Birmingham, AL 35294-0007
Billing:
For billing questions, call (205) 934-1293
Billing mailing address: 1720 2nd Avenue S., SDB 53, Birmingham, AL 35294-007
Location
1919 7th Avenue South
Birmingham, AL 35233
Patient Parking Options
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Dentistry Patient Parking (Lot 188)
Dentistry Patient Parking (Lot 188)
Patient Parking Only2050 7th Avenue South
Birmingham, Alabama 35233The dentistry patient parking lot is located on 7th Avenue South. The entrance on 7th Avenue South, between 21st and 20th streets, can be accessed by traveling southwest on 7th Ave. S. Once you cross Richard Arrington Jr. Blvd. S., turn right into the dentistry patient parking lot.
Credit/debit cards only (cash payments cannot be accepted).
This lot is owned and managed by REEF Parking. REEF Parking provides UAB School of Dentistry patients with a rate of $7/day with validation to a specially marked ticket for dentistry patients. REEF Parking attendants are stationed at the entrance and exit gates.
Parking ticket validation is provided at the UAB Dentistry Guest Services desk (at the front entrance) based on proof of appointment. Anyone exiting the lot without receiving a validated ticket for the School of Dentistry discount will be charged the full fee of $20.
For any problems with patient parking rates please call REEF at (205) 801-8687.
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UAB Dentistry Street Parking (Handicapped Parking)
UAB Dentistry Street Parking (Handicapped Parking)
Patient Parking Only1919 7th Avenue South
Birmingham, AL 35233Handicapped Parking
Two handicapped spots are available on south side of 7th Avenue South from 7:00 a.m. to 7:00 p.m. for patients with an appointment only. There is a $100 fine for parking in these spaces without receipt displayed on dashboard.
- Pre-pay at the kiosk in the dental school lobby
- Cost is $2 for 1st hour, $1 for each additional hour up to 4 hours
- Credit/debit cards only
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UAB Dentistry Drop-off/Pick-up
UAB Dentistry Drop-off/Pick-up
Patient Drop-off/Pickup Only1919 7th Avenue South
Birmingham, AL 35233Cars can enter from 19th Street for patients to be dropped off/picked up in front of the building.
Parking at the UAB Dentistry Drop-off/Pick-up is NOT allowed. Any cars parked in this area will be subject to towing. -
4th Avenue University Hospital Parking Deck
4th Avenue University Hospital Parking Deck
Patient Parking Only1801 4th Avenue South
Birmingham, Alabama 35233This deck is located at the corner of 4th Avenue South and 18th Street South. Visitors can enter from either street. You'll pay at exit at the 2nd Floor Sky Lobby. Complimentary bus transportation to and from the School of Dentistry is provided by the UAB Blazer Express GOLD Line. Bus stop is located on the ground floor of the parking deck.
- Handicapped parking is available
- Cost is $2 for the first hour; $1 for each additional hour; $6 maximum daily rate
- Instructional video
Additional & Visitor Parking Options
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Hilton Birmingham at UAB Deck
Hilton Birmingham at UAB Deck
808 20th Street South
Birmingham, AL 35205The parking deck is located at 808 South 20th Street, attached to the Hilton hotel.
- Cost is $3 for the first hour; $1 for each additional hour; $14 maximum daily rate. Pay at the kiosk on the ground floor upon exit
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University Blvd. Parking Deck
University Blvd. Parking Deck
1915 University Boulevard
Birmingham, AL 35205The deck is located on University Boulevard (next to the Hilton Birmingham at UAB) between 19th Street and 20th Street South. Enter from University Boulevard and pull a visitor parking ticket at entrance. Pay at the kiosk on the ground floor prior to taking the elevator to your vehicle.
- Handicapped parking available
- Cost is $2 for the first hour; $1 each additional hour; $6 maximum daily rate
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Street parking
Street parking
The City of Birmingham maintains over 1,500 on-street parking spaces adjacent to the campus and medical district.
For your convenience, we provide several different ways to request a copy of your medical records:
By Phone
To request a copy of your medical record, please complete the Authorization of Use or Disclosure of Information form and call 205-545-4420.
By Fax
To request a copy of your medical record, please complete the Authorization of Use or Disclosure of Information form and fax your request with the completed form to 205-421-4347.
By Email
To request a copy of your medical record, please complete the Authorization of Use or Disclosure of Information form and email your request with the completed form to
Thank you for your interest in making an appointment with a UAB Dentistry clinic as a returning patient. Appointments begin at 8:30 am and 1:30pm weekdays.* Most clinics close from 12:00 to 1:00 pm for lunch and at 5:00 pm each evening. If you have not been here for two years, you are considered first time patient.
*We are closed on weekends, university holidays, and special school events. Watch our website for closure details.
Patients of record can contact our clinics below:
General (Student) Clinics
Specialty (Resident) Clinics
Advanced General Dentistry Clinic
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UAB Hospital Russell Wing (basement) – 1802 6th Ave South
Maxillofacial Prosthetics Clinic
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4th Floor
Faculty (Private) Practice
UAB Dental Group – Faculty (Private) Practice
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5th Floor
Welcome to UAB Dentistry!
Thank you for choosing our UAB Dentistry team for your oral health care. Below is important information about what you can expect for your first and subsequent appointments.
Patients of record who have not been to our clinics for more than 18 months should also follow the first-time patient guidelines below.
First Appointment
A patient’s initial appointment will be scheduled in our Treatment Planning Clinic. During this appointment, a student (supervised by our faculty) will evaluate all aspects of your dental and oral health to offer you various treatment options. Please allow 3-4 hours for this appointment.
Please call (205) 934-2700 to schedule your first appointment.
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First-time patients, please bring the following:
- Photo ID
- Insurance cards
- Form of payment
We accept cash, check, or credit card (Visa, MasterCard or Discover). At this time, we cannot accept American Express or Care Credit. - Parking fees
Parking in and around the School of Dentistry requires payment. Please bring a credit/debit card for the machine. For more information, see our parking options. - Someone to watch your child/children
Both patients and their providers must focus solely on the services being provided to assure the best quality of care. For patient and visitor safety, the school does not allow children (under the age of 14) to remain unsupervised in waiting rooms and children are not allowed in the clinical treatment areas under any circumstance unless they are receiving treatment. If you have a child(ren) with you who is not the patient, please be sure to bring another adult who can watch your child(ren) in the waiting room while you are being treated. For safety reasons, we are not allowed to watch children who are left unattended. If children are left unattended, the patient’s dental appointment will be cancelled and rescheduled.
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Please be aware that if you choose to be a patient at the School of Dentistry, you will be treated in a teaching environment. This means treatment will take longer than it would in a private practice setting. Here are a few things to prepare for as you seek patient care in UAB Dentistry clinics:
- Allow time for parking. Because we are part of a large medical center you may need extra time to find parking close to our building, which is located on 7th Avenue South between 19th and 20th Streets. Visit our Directions & Parking page for locations, hours, cost, and details. We cannot validate parking.
- Arrive at your clinic 30 minutes early. You will begin your first appointment by completing our patient registration forms. We ask that you arrive to the clinic 30 minutes before your appointment time to complete the registration process.
- Don’t forget to bring… Photo ID, insurance cards, payment, and coins/credit card for parking. Be prepared to provide accurate demographic, health and billing information.
- Take along another adult to supervise your minor child(ren). For patient and visitor safety, the school does not allow children under the age of 14 to remain unsupervised in waiting rooms and children are not allowed in treatment areas under any circumstance unless they are receiving treatment. If you have a child with you who is not the patient, please be sure to bring another adult who can watch your child while you are in being treated. For safety reasons, we are not allowed to watch children who are left unattended.
- In pain? Emergency patients can visit our Urgent/Limited (emergency) Care Clinic. If you have an urgent dental need and/or want one specific concern addressed, you should visit our Urgent/Limited Care (emergency) Clinic. This is a walk-in clinic where patients are seen on a first-come, first-served basis.
- Treatment for comprehensive care patients. General dentistry patients (excluding urgent/emergency-care patients, Dental Faculty Practice patients, and patients referred to our specialty clinics) will be seen in our Comprehensive Care Clinic.
Subsequent Appointments
After you complete your treatment planning appointment, you will be assigned to a student who will provide care within one of our general dentistry group practices in our Comprehensive Care Clinic. The faculty within that group practice will oversee your treatment plan and care.
If you miss or arrive late for an appointment, the student doctor cannot make up that time. If you must cancel your appointment, we ask that you do so at least 24 hours in advance of the scheduled time so that another patient may be scheduled.
To schedule or change an appointment, please visit the appropriate clinic page.
UAB Dentistry is committed to providing patient-centered care. This approach means that we provide appropriate oral health care that is respectful and responsive to individual patient's needs, values and preferences which assists in guiding our clinical decisions for each patient. The school views each patient as a key member of the oral health care team who is personally involved in planning their care.
The School wants to encourage you, as our patient, to communicate openly with your health care team, participate in your treatment choices, and promote your own safety by being well informed and actively involved in your care. Because we want you to think of yourself as a partner in your care, we want you to understand your rights as well as your responsibilities.
Patient Rights
All UAB Dentistry patients have the right:
- To receive considerate, respectful, and compassionate care.
- To receive reasonable continuity and completion of care.
- To receive an explanation of the benefits of recommended treatment versus alternative treatments, the option to refuse treatment, the risks of receiving no treatment and the expected outcomes.
- To advance knowledge of the cost of treatment.
- To receive information necessary to give an informed consent prior to the start of any procedure or treatment.
- To treatment that meets the established standards of care for the dental profession.
- To access complete and current information about your care.
- To privacy and confidentiality of all information and records regarding your care, unless disclosure is allowed by law.
- To voice your concerns about the care you receive. If you have a problem, you may talk with your health care team to resolve the problem. If unresolved, you may contact Patient Relations by calling (205) 934-3077.
Patient Responsibilities
All UAB Dentistry patients are expected to:
- Provide complete and accurate information, including your full name, address, telephone number, date of birth, and insurance carrier.
- Provide accurate information about your dental and medical history.
- Provide detailed and timely information regarding any changes in your health condition.
- Be considerate and respectful of visitors, other patients, faculty, students, residents, and staff members and abide by all UAB rules and safety regulations.
- Ask questions when you do not understand information or instructions about your dental care and cooperate with your health care team.
- Fulfill financial obligations for care and services.
- Keep appointments, be on time for appointments, and to call your health care provider in a timely manner if you cannot keep your appointments.
Dedicated Billing Line
For billing issues, questions, and/or payments call (205) 934-1293
At UAB Dentistry, our:
- Fees can be up to about 50% lower than private practice (fees vary depending on which type of clinic you receive treatment – general/student, specialty/resident, or faculty)
- Wide range of services include cleanings, root canals, dentures, fillings, and more
- Clinics accept dental insurance from various providers
- Specialty clinics accept priority referrals
Our clinics are generally a great fit for people who want to improve their overall oral health, especially self-pay patients and patients who want to make their insurance dollars go further. In most of our clinics, dentists-in-training work with experienced dentists to provide your care. While the cost of treatment in these clinics is less, appointment times are longer.
Cost of Treatment
Because each patient’s dental needs are unique, we are unable to provide an accurate cost estimate for treatment until a patient is evaluated through an initial exam by one of our faculty, residents or dental students. During the initial exam, our providers will discuss treatment recommendations and outline approximate costs in a treatment plan. This process allows patients to be fully informed of their options and aids in financial planning. The cost of the initial exam varies by clinic and more information can be provided at the time of scheduling. Payment is due at the time of service.
Payment & Insurance
Payment is due at the time of service.
In-Network Insurance
The UAB School of Dentistry is a preferred provider organization for Blue Cross and Blue Shield of Alabama and MetLife group plans and we accept Medicaid and Medicare for dental services that are approved by these entities. If you have other dental insurance coverage, our Business Office can assist in filing these claims as a courtesy; however, payment for treatment will be required at the time of service.
Out-of-Network Insurance
Patients who maintain dental insurance with companies other than Blue Cross Blue Shield of Alabama and MetLife will be required to pay the entire amount of their bill at the time of service. The School of Dentistry will file a courtesy claim to the patient’s insurance company for possible reimbursement to the patient.
Methods of Payment
Your bill can be paid by phone, by mail or in person. Payment can be made by cash, check, or major credit card (Visa, MasterCard, or Discover).
Phone
(205) 934-1293
UAB School of Dentistry
1720 2nd Avenue S.
SDB 53
Birmingham, AL 35294-007
New and Returning Patients
During normal business hours, emergency care is available in our Urgent (limited/emergency) Care Clinic located on the 1st floor. This is a walk-in clinic where new and returning patients (who have not been in our care for over 2 years) are seen on a first-come, first-served basis during normal business hours.
Current Patients
Care During Business Hours
During business hours (8:00 am - 5:00 pm), current patients (patients of record) should contact their clinic.
Current patients (patients of record who have been seen within the past 2 years) who experience a dental emergency during normal business should contact the clinic in which they were treated. Visit the clinic page for its phone number and location.
After Hours Care
After-hours care is provided for current patients (patients of record) only.
The contact information for each dental specialty/clinic is listed below.
| Specialty/Clinic | Staffing On-Call | Phone # | Pager # |
|---|---|---|---|
|
Advanced General Dentistry |
Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
| Comprehensive Care | Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
| Endodontics | Endodontic Resident | (205) 934-3411 | #9002 |
|
Prosthodontics (This also includes patients of UAB Dental Group Faculty Practice) |
Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
| Limited Care | Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
|
Maxillofacial Prosthodontics |
Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
| Oral & Maxillofacial Surgery | Oral Surgery Resident | (205) 934-3411 | Ask for the Oral Surgery Resident on-call. |
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Orthodontics (This also includes patients of UAB Dental Group Faculty Practice) |
Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
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Pediatric Dentistry*** (This also includes patients of UAB Dental Group Faculty Practice) |
Children’s Hospital: Pediatric Dentistry Resident | (205) 638-9100 | Ask for the Pediatric Dentistry Resident on-call. |
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Periodontology (This also includes patients of UAB Dental Group Faculty Practice) |
Periodontology Resident | (205) 934-3411 | #6335 |
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UAB Dental Group Faculty Practice - General Dentistry |
Hospital Dentistry Resident | (205) 934-3411 | Ask for the Hospital Dentistry Resident on-call. |
***Pediatric Dentistry patients should contact Children’s Hospital Call Center at (205) 683-9100 and ask for the Pediatric Dentistry Resident to be paged. To reach the Children's Hospital Dental Clinic, take 7th Avenue South toward 16th Street South. Then, enter through the main entrance, and the dental clinic is located in the Lowder Building, as indicated in Clinic #9.