""Kaltura is UAB's multimedia content management system. The system is integrated into Canvas, and can also be used outside of Canvas. Through Kaltura, users have access to tools such as screen recordings, editing, and automatic upload and cloud encoding of their multimedia materials for device agnostic delivery. The media can be inserted into the courses via an embed feature that is integrated into the content editor in Canvas. Additional features include analytics, interactive video quizzes, machine captioning, caption editing, and collaboration.

How to Access Kaltura Media Space

Instructors and students all have access to Kaltura Media Space. The Kaltura Media Space can be accessed inside a Canvas course or outside the Canvas environment. Kaltura is known as My Media and Media Gallery inside of Canvas. It is known as Media Space outside of Canvas. pdfLearn how to Access Kaltura Media Space.

FAQ

Will my media expire?

Yes, but only if it is inactive. Inactive media is depreciated in two phases.

Phase 1: Media that is not played within a period of three years is placed into storage. This does not impact access to video. If the video is accessed and played, the media is no longer deemed “inactive” and the three year period of inactivity is reset.

Phase 2: If the media remains inactive (is not played) for an additional year (four years total), the media is deleted and cannot be recovered.

To reset the period of inactivity for media, the media has to be called for playback. This means any user clicking the play button of the media and watching any length of time.

Is there a limit on how much media I can upload?

No, UAB has unlimited media storage with Kaltura.

How do I get my videos captioned?

There are two types of video captioning available through MyMedia on Canvas: Machine and Professional.

  • Machine Captioning is where computer artificial intelligence is used to create captions. These captions are around 80% accurate and can be edited. This type of captioning can be requested by selecting the desired video(s) and choosing +Order Captions from the Actions dropdown menu in My Media on Canvas. See the pdfModifying Media Guide for more information on ordering and editing machine captioning. Please note machine captioning does not meet the needs of students who are approved for video captioning as a DSS accommodation.
  • Recommended option: Professional captioning is more accurate and can be requested via the UAB Disability Support Services request form. Note: Caption requests on behalf of students requiring accommodations should be done through DSS.

What if I get a third-party cookie error when trying to view media?

Third-party cookies will need to be enabled in order to view Kaltura videos inside the Canvas environment.

Instructor Training

Instructors

 

Group, one-on-one, or virtual sessions are available to faculty.

Technical Support

Hardware Issues

For problems regarding UAB managed equipment or computers, please contact AskIT.

Kaltura System Level Issues or Complex Needs

Contact your Kaltura Admin:

  • Jerad Watson - University-Wide System Admin
  • This email address is being protected from spambots. You need JavaScript enabled to view it. - Collat School of Business
  • This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Health Professions
  • This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Nursing
  • This email address is being protected from spambots. You need JavaScript enabled to view it. - School of Public Health