Technology toolkit for working remotely

From time to time, you may need a remote office to help you get work done for UAB. UAB IT offers tools to help empower success, no matter where you need to work. Please note: It's a good idea to get your computer set up with these tools and become familiar with them before you are in a remote working situation.

Check your email

Log into Office 365 to check your email from anywhere. You can use the Outlook app on mobile or log into mail.uab.edu.

Instant message

Use Microsoft Teams to chat with University employees, faculty and students.

Video conference

Share or store files

UAB has cloud storage options — including Box and OneDrive — that are appropriate for public and sensitive data. Learn more about what to store in the cloud and where.

Connect securely

If you are logging in to certain UAB systems such as Secure UABFile, Insite, Report Viewer or Optidoc, you may need to use a VPN, or a virtual private network. If you are using public WiFi, you should use VPN.

If you are only accessing email and other systems that do not require VPN, you can simply use a secure WiFi network.

Order equipment

Through UAB’s TechTools program, we offer a laptop bundle that includes a power strip, monitor, keyboard and mouse. Note: Link access is limited to approved Desktop Services customers. Contact the person in your department responsible for purchasing if you need assistance, or your department IT provider if you are not a Desktop Services customer.

Use 2-Factor

It's a good idea to make sure you have more than one device linked to Duo, in case you don't have one when you are working remotely.

Connect to your desktop

If you need to access your desktop computer remotely, you can request it through the IT Service Portal if you are a Desktop Services customer or from your department IT professional.

Phone forwarding

UAB Cisco phones can be set up to forward calls to another phone number. Set this up on your physical handset by pushing the "Fwd All" button from the menu and then enter the forwarding number. To turn off, push the "Fwd Off" button from the menu.

Microsoft office

Access your Microsoft Office apps online at office.com/apps.

Learn the basics of these tools with these video tutorials:

How to Log In

How to Log In

How to Access Word

How to Access Word

How to Access PowerPoint

How to Access PowerPoint

How to Access OneDrive

How to Access OneDrive

How to Access Outlook

How to Access Outlook

How to Access Excel

How to Access Excel

How to Access OneNote

How to Access OneNote

How to submit a help ticket with AskIT
How to get phone calls while working remotely
How to add a second device with Duo 2-Factor Authentication
How to change your background in a virtual meeting

Other Media Resources

Remote Working Infographic

Remote Working Infographic

JPG and PDF download

Cyber Secure Home Infographic

Cyber Secure Home Infographic

JPG and PDF download

Home Internet Issues Infographic

Home Internet Issues Infographic

JPG and PDF download

ZoomBombing

Protect yourself from "ZoomBombing."

SPARK: Let us know what's working and what's not.

Working remotely? How is the technology working and what could be better? Share your ideas and ask questions on our crowdsourcing site, SPARK, at ideas.uab.edu.

Feedback

UAB Health System users

The solutions above are intended for campus users. Please contact the HSIS Help Desk at 205-934-8888 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for information about remote working technology solutions for UAB Health System.