Warehouse Deliveries
The Shipping and Receiving Warehouse accepts freight deliveries and provides shipping services for university departments. The information below outlines delivery hours, dock access, and shipping requirements.
Delivery Information
Delivery Hours:
- Freight deliveries are accepted Monday through Friday from 7:30 a.m. to 3:00 p.m.
- Deliveries cannot be accepted after 3:30 p.m.
After hours Emergency Line
This number is designated for after-hours use only in case of emergencies involving perishable items or urgent packages that cannot wait until regular business hours. Please note that this number will not be answered during normal working hours.
- Phone: (205) 934-8531
Loading Docks:
- The warehouse has four loading docks.
- The docks can accommodate all sizes of tractor-trailers.
Special Delivery Instructions
- Paper orders purchased through vendors such as Staples, Amazon, or Office Depot must be delivered directly to the ordering department.
- USPS does not deliver to the 10th Street Warehouse.
Shipping Requirements
- To process shipments through UPS, a completed UPS shipping request form is required.
- Departments must ensure packages are properly packed before a shipping label can be generated.
Perishable Deliveries
The warehouse has storage available for temperature-sensitive items, including:
- Refrigerators
- –20°C freezers
- –80°C freezers
Package Delivery Records Retention
Beginning March 10, 2026, Shipping and Receiving will retain package delivery records for one (1) year from the date a package is received.
University departments, faculty, and staff have up to one year from the delivery date to contact Shipping and Receiving with questions or to resolve delivery issues.
After one year:
- Delivery records will no longer be retained.
- Shipping and Receiving cannot research or resolve package inquiries.