This page covers the Greenphire Card program.

NOTICE: If you are currently using Greenphire Cards for study participants and are actively enrolling new participants, we are requesting that you submit a request for a supply of blank cards to accommodate a month of new enrollments. Please note that in the event of reduced onsite campus operations, Financial Operations Center will not be available to distribute new cards.

Please note that it is the department and/or site coordinator’s responsibility to reconcile the enrolled participant records to the Greenphire participant payments. Reports are available in the Greenphire system to aid in this reconciliation. The Payments by Subject report provides a payment overview for each subject and may be the most helpful in this reconciliation. Please refer to the FAQ for more details on this report.

Beginning in 2017, UAB is partnering with Greenphire to provide a participant payment solution that will deliver a better trial experience. Learn more about Greenphire.

Videos (login required)

• Greenphire Approver: How to approve a pending ClinCard payment for a study participant in the Greenphire system.
• Greenphire Site Coordinator: How to process a ClinCard payment for a study participant in the Greenphire system.

Useful Documents

• ClinCard New Study Set-up Application
• Application for SSN exemption in Greenphire
• ClinCard Reference Guide: Approver
• ClinCard Reference Guide: Site Coordinator
• ClinCard Mastercard Rules and Responsibilities for Face-to-face Cash Disbursement Transactions
• ClinCard FAQ for UAB Departments
• ClinCard FAQs for Cardholders: English, Large-print English, and Spanish